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OUTLOOK 2010 MAIL SETUP GUIDE

Setup Guide for Outlook (First Time User)

Launch Microsoft Outlook application and it will show as in Figure 1.0.

Figure 1.0 : Add New E-mail Account

Go to the “File” tab then click the “Account Settings” button and select “Account Settings”.

i.	In “E-Mail” tab – highlight the email account you wish to modify. Then, click “Change”.
ii.	Screen will show out as follow.

Figure 1.1 : Auto Account Setup

In Figure 1.1, tick “Manually configure server settings or additional server types” and click “Next”.

After click “Next”, screen as in shown in Figure 1.2 will show out.

Figure 1.2 : Choose Email Service

In Figure 1.2, choose “Internet Email” and click “Next” to proceed to next screen Figure1.3.

Figure 1.3 : Internet Email Setting

In Figure 1.3,

i.	In “User Information” column; type in “Your Name”, “Full Email Address”.
ii.	In “Server Information” column, choose Account Type as “POP3”, both Incoming and Outgoing Mail Server (SMTP) is the same.

ATTENTION :
-	Example: your domain name is “abc.com”, then your Incoming and Outgoing Mail server is “mail.abc.com”.

iii.	In “Logon Information” column, type in “User Name” as your “Full Email address”.

ATTENTION :
-	Example: your email address is "[email protected]", then your User Name is "[email protected]".

iv.	Then, tick "Remember password".
v.	Next, click on "More settings" to proceed to next screen, as show in Figure 1.4.

Figure 1.4 : Internet Email Setting - Outgoing Server

In Figure 1.4,

i.	Tick "My outgoing server (SMTP) requires authentication.
ii.	Choose "Use same settings as my incoming mail server".
iii.	Click on "Advanced" tab, to proceed to next screen, Figure 1.5.

Figure 1.5 : Internet Email Setting - Advanced.

In Figure 1.5,

Make sure the Incoming server (POP3)’s port is “110” and change Outgoing server (SMTP)’s port is “26”

ATTENTION :
-	By default, the "Outgoing server (SMTP)" is "25", you are required to change it to "26".

ii.

You are recommended to enable / TICK (√) on Delivery item – “Leave a copy of messages on the server”.

INFORMATION :
By enable this option,
FIRST :	If you have the email account setup in more than one PCs, each one of them still can download the emails from the server.
SECOND :	By keeping a copy of the messages in the server, our 247LiveSupport’s Engineers can check if there is any lost email case.

iii.

Lastly, you are required to enable / Tick (√) on “Remove From Server After x Days”.

INFORMATION :
We recommended you to set x to 10 Days or more. (Depends on the mailbox storage size). If this is not ticked, all the emails will be stored in the server until the mailbox storage limit is reached. When this happened, you will not be able to receive any new emails as the email mailbox is overquota.

Once done, click "OK" and back to screen as in Figure 1.3.

10.

In Figure 1.3, click on "Test account settings" to check whether th mail configuration is correct configured.

11.

If everything is configured correctly, it will show as in Figure 1.6.

Figure 1.6 : Test Account Settings.

Setup Guide for Outlook (Existing User)

Launch Microsoft Outlook application and it will show following screen.

Figure 2.0 : Microsoft Outlook

Go to Menu Bar then Click on “Tools” then choose “Account Settings”.Go to Menu Bar then Click on “Tools” then choose “Account Settings”.

i.	In “E-Mail” tab – highlight the email account you wish to modify. Then, click “Change”.
ii.	Screen will show out as follow.

Figure 2.1 : Add New Email Account

In Figure 2.1,

i.	In “User Information” column; type in “Your Name”, “Full Email Address”.
ii.	In “Server Information” column, choose Account Type as “POP3”, both Incoming and Outgoing Mail Server (SMTP) is the same.

ATTENTION :
-	Example: your domain name is “abc.com”, then your Incoming and Outgoing Mail server is “mail.abc.com”.

iii.	In “Logon Information” column, type in “User Name” as your “Full Email address”.

ATTENTION :
-	Example: your email address is "[email protected]", then your User Name is "[email protected]".

iv.	Then, tick "Remember password".
v.	Next, click on "More settings" to proceed to next screen, as show in Figure 1.4.

Figure 2.2 : Internet Email Setting - Outgoing Server

In Figure 2.2,

i.	Tick "My outgoing server (SMTP) requires authentication.
ii.	Choose "Use same settings as my incoming mail server".
iii.	Click on "Advanced" tab, to proceed to next screen, Figure 2.3.

Figure 2.3 : Internet Email Setting - Advanced

In Figure 2.3,

Make sure the Incoming server (POP3)’s port is “110” and change Outgoing server (SMTP)’s port is “26”

ATTENTION :
-	By default, the "Outgoing server (SMTP)" is "25", you are required to change it to "26".

ii.

You are recommended to enable / TICK (√) on Delivery item – “Leave a copy of messages on the server”.

INFORMATION :
By enable this option,
FIRST :	If you have the email account setup in more than one PCs, each one of them still can download the emails from the server.
SECOND :	By keeping a copy of the messages in the server, our 247LiveSupport’s Engineers can check if there is any lost email case.

iii.

Lastly, you are required to enable / Tick (√) on “Remove From Server After x Days”.

INFORMATION :
We recommended you to set x to 10 Days or more. (Depends on the mailbox storage size). If this is not ticked, all the emails will be stored in the server until the mailbox storage limit is reached. When this happened, you will not be able to receive any new emails as the email mailbox is overquota.

Once done, click "OK" and back to screen as in Figure 2.1.

In Figure 2.1, click on "Test account settings" to check whether th mail configuration is correct configured.

If everything is configured correctly, it will show as in Figure 2.4.

Figure 2.4 : Test Account Settings