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Aug
18
SECURITY ALERT : NEW WORDPRESS - 4.6 (Pepper)
Posted by Frederic N. on 18 August 2016 03:00 PM

ATTENTION: All WordPress users / owners / administrators. 

https://i2.wp.com/wordpress.org/news/files/2016/08/wordpress-4-6.png?fit=1200%2C675&ssl=1

Dear valued customers,
 
We were informed by our security team that the newest WordPress version 4.6 (Pepper) has been released.
You can check for more the details here.

Our admin strongly advises all WordPress users/administrators/developers to update their WP's core module, plugins as well as themes to the latest version as soon as possible to avoid any security breaches such as website defacement, hacked pages or mailboxes.
 
If you require any assistance at all, please don't hesitate to contact us.
 
Sincerely,
Frederic N.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz.

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Aug
17
ATTENTION: All customers/administrators/users in Shared Hosting Server IP 101.99.70.150
 
 
Dear Valued Customer,
 
Please be advised that our Server Maintenance Team will be conducting an Urgent Maintenance on Plesk Shared Server IP: 101.99.70.150.
 
Maintenance details are as follows:
 
Maintenance Date/Day: 20th August 2016
Maintenance Time: 11:30 pm - 12:30 am (GMT +80)
Maintenance Duration: 1 hour
 
The purpose of the maintenance is to upgrade Plesk control panel and Smarter mail to the latest versions 12.5 & 15.2 respectively. The maintenance will resolve the current performance issues that is occurring within the server.
 
This upgrade will temporarily affect the website, FTP & mail services and hence, these services will not be accessible during the maintenance period.
 
We will give another update once this maintenance is complete.
 
Your patience and cooperation is highly appreciated, please accept our apologies for any inconvenience caused.
 
If you require any assistance at all, please don't hesitate to contact us.
 
Thank you.
 
Sincerely,
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz.
 

Read more »



Aug
12
ATTENTION:  All Dedicated servers, VPS servers & Sharedhosting account server hosted in MYI & MYS Datacenter Network.
 
 
Dear Valued Customers,
 
Please be informed that our Network Team will be conducting Schedule Network Maintenance in MYI & MYS Datacenter Networks.
 
Maintenance details are as follows:
 
Maintenance Date/Day: 21st August 2016
Maintenance Time: 12:01 am - 1:00 am (GMT +80)
Downtime Duration: 45 - 50 minutes
 
The purpose of the maintenance is to do network equipment upgrading whereby we are moving from our current router to a new router with a higher density.
 
Website, ftp & mail services will subsequently be unavailable during this maintenance period.
 
We will provide another update once this scheduled maintenance is completed.
 
Your patience and cooperation is highly appreciated, we apologise for any inconvenience caused.
 
If you have any queries or require further clarification on the maintenance works, please don’t hesitate to contact us.
 
Thank you.
 
Sincerely,
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz.
 

Read more »




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