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Jun 8 |
Server Maintenance for 247 Live Support Ticketing System - 10th June 2023
Posted by Lim Pei S. on 08 June 2023 06:33 PM |
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ATTENTION: All Users of 247 Live Support Ticketing System
Server Hostname: 247livesupport.biz (Ticketing Portal)
Maintenance Window: 1 Hours Maintenance Date: 10th June 2023 Estimated Time to Start: 01:00AM GMT+8 Estimated Downtime: 30 minutes We wanted to inform you that we will be performing Firmware Update and Patches for our Ticketing System - 247livesupport.biz starting 10th June 2023 at 01:00 AM. (GMT+8). We apologize for the very short notice; however, we must apply these critical maintenance at our earliest opportunity which include server reboot. During the maintenance, we will not be able to response to any of your query via email or ticketing. You may reach out to us using following channel: For International Customers : Skype: Shinjiru121 For Local Customers: Telegram https://t.me/ShinjiruHosting Rest assured that we will take every possible step to speed up the whole process. Your cooperation and understanding are highly appreciated. Thank you. Sincerely, Shinjiru Team Read more » | |
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Jun 1 |
Power Maintenance due to Inconsistent Voltage Reading in MYS Data Centre - 16th June 2023
Posted by Afiqah A. on 01 June 2023 10:49 AM |
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ATTENTION: All Dedicated Server Administrators/Owners in MYS Network Data Centre (Affected Customer will be Informed via Mailblast)
Dear Valued Customer,
As refer to the subject above, please be informed that we will have to shut down your server because we received a report of fluctuating Voltage reading higher than 10% for the rack where your server resides. In order to avoid any unwanted incidents in the future, we will shut down your server while performing the check and parts replacement. Hereby provide the details of the maintenance and service involved. =========== Maintenance Date: 16th June 2023 Maintenance Windows: 11:00 pm to 5:00 am Downtime Period: 1 Hour =========== You are encouraged to shut down your server before the downtime starts, please do not perform any activity in between the maintenance windows to avoid unwanted data lost during the maintenance windows. We appreciate your understanding and cooperation. Thank you. Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |
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May 11 |
Planned Network Enhancement Maintenance - 28th May 2023 -- COMPLETED
Posted by Afiqah A. on 11 May 2023 05:07 PM |
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ATTENTION: All Dedicated Server, VPS, Shared Hosting, Cloud, Colocation Customers & Server Administrators/Owners in MYC Network Data Centre
Dear Valued Customers,
Please be informed that this maintenance successfully completed and the route for your server has been revert back to normal.
If you have any issue that related to the maintenance, you may contact us via 247LiveSupport.
We appreciate your patience and cooperation.
Thank you.
Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System =============================================================================
Dear Valued Customers,
Please be informed that one of our Upstream will be conducting planned network maintenance. The maintenance is to enhance the security and stability of our network. Kindly note that the maintenance work will not impact your server(s) connection. Customers may resume their server(s) activity as usual. The maintenance details are as follows: ========= Maintenance Date: 28th May 2023 Maintenance Time: 01:00 – 03:00 (GMT +8) Maintenance Window: 2 hours ========= Your server will not be disconnected or shut down during the maintenance period. However, there will be a change of route toward your server(s) in order to remain the connection. We greatly appreciate your patience and cooperation. Thank you. Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |
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May 3 |
Planned KVM-VPS Node Maintenance – 19th – 20th May 2023 -- COMPLETED
Posted by Noor Shafini S. on 03 May 2023 03:58 PM |
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Dear Valued Clients,
Please be informed, the maintenance has been successfully completed. All your VPS services should be up and running with full capacity.
You may revert to us anytime, if there is any issue on your service.
We thank you for your patience and cooperation.
Thank you.
Best Regards,
Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System ======================================================================================================
Dear Valued Clients,
Please be informed that our Server Maintenance Team will be conducting planned maintenance on a total of SIX VPS nodes. The purpose of the maintenance is to update firmware and security patches. Hence, there will be downtime for all the VPS that reside on the host server, as the host server will be rebooted several times during the process. The maintenance will commence as stated below: ======================= Maintenance Window: 6 hours Maintenance Date: 19th – 20th May 2023 Estimated Time to Start: 10:00PM GMT+8 Estimated Downtime: 1hr (Should there be any additional delay, an update will be posted on 247livesupport.biz) ======================== As a safety precaution, please be advised not to perform any updates or changes on your server while maintenance work is in progress. Once the maintenance completed, a new update will be posted on 247livesupport.biz Your patience and cooperation are highly appreciated, if you require any assistance at all, please do not hesitate to revert back to us. Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |
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Apr 20 |
Planned KVM-VPS Node Maintenance – 12th – 13th May 2023 -- COMPLETED
Posted by Noor Shafini S. on 20 April 2023 12:52 PM |
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Dear Valued Clients,
Please be informed, the maintenance has been successfully completed. All your VPS services should be up and running with full capacity.
You may revert to us anytime, if there is any issue on your service.
We thank you for your patience and cooperation.
Thank you.
Best Regards,
Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System ======================================================================================================
Dear Valued Clients,
Please be informed that our Server Maintenance Team will be conducting Planned Maintenance on a total of SIX VPS nodes. The purpose of the maintenance is to update firmware and security patches. Hence, there will be downtime for all the VPS that reside on the host server, as the host server will be rebooted several times during the process. The maintenance will commence as stated below: ======================= Maintenance Window: 6 hours Maintenance Date: 12th – 13th May 2023 Estimated Time to Start: 10:00PM GMT+8 Estimated Downtime: 1hr (Should there be any additional delay, an update will be posted on 247livesupport.biz) ======================== As a safety precaution, please be advised not to perform any updates or changes on your server while maintenance work is in progress. Once the maintenance completed, a new update will be posted on 247livesupport.biz Your patience and cooperation are highly appreciated, if you require any assistance at all, please do not hesitate to revert back to us. Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |