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Jan 14 |
Russia#7 Server Network Issue -- SOLVED
Posted by Fakhirah F. on 14 January 2022 05:50 PM |
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Attention :Russia#7Server Network Issue -- SOLVED
Dear Valued Client, Best Regards,
Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System =============================
Dear Valued Client, Thank you for kind patience! Best Regards,
Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System ============================== Dear Valued Client, Please be informed that, the reported issue has been fixed. All of your services should be in place and running with full capacity now. Kindly do not hesitate to address us, if you encounter any further issues with your VPS. We apologize for the inconvenience. Thank you for your kind patience! Best Regards, Shafiq F. Level 1 Support Specialist ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |
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Jan 12 |
Urgent Router Firmware Upgrade Maintenance -- COMPLETED
Posted by Raffie M. on 12 January 2022 12:05 PM |
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ATTENTION: All Dedicated Server, VPS, Shared Hosting, Cloud, Colocation Customers & Server Administrators/Owners
Dear Valued Customers,
Please be informed that the Urgent Router Firmware Upgrade Maintenance successfully completed and the route has been revert back to normal.
If you have any issue which related to the maintenance, you may contact us via 247 LiveSupport.
We appreciate your patience and cooperation.
Thank you.
Kind regards,
Team Shinjiru ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System =============================
Dear Valued Customers,
Please be informed that our Network Maintenance Team will be conducting an urgent maintenance to upgrade one of our Core Router firmware in Shinjiru AIMS Data Centre. The firmware upgrade is to enhance security and stability for our network.
Kindly note that the maintenance work will not impact your server(s) connection. Customer may resume their server(s) activity as usual.
The maintenance details are as follows:
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Maintenance Date: 19th January 2022 Maintenance Time: 04:00 – 09:00 (GMT +8) Maintenance Window: 5 hours =========
Your server will not be disconnected or shutdown during the maintenance period. However, there will be change of route toward your server(s) in order to remain the connection.
We apologize for any inconvenience caused by the Urgent Upstream Maintenance.
Thank you.
Kind regards,
Team Shinjiru ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |
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Jan 11 |
Discontinuation of Plesk Wordpress Hosting
Posted by Farah A. on 11 January 2022 02:16 PM |
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Dear Valued Customer,
Please be informed that we will be phasing out all the Plesk based Wordpress Hosting by the end of February 2022. In order to continuously offer reliable and stable services, we will migrate your accounts to our latest Wordpress Hosting Platform which runs on Linux CPanel. Over the last 4 years, all our customers have been using cPanel Wordpress Hosting and proven to be much stable. Our System Administrator will be reaching out to all the affected customers to provide more details and the exact date of migration.
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz You may also reach us via Telegram https://t.me/ShinjiruHosting Your cooperation and understanding are highly appreciated. NOTE: If your account is no longer active on this server, kindly ignore this notice. Sincerely,
Farah A.
Technical Admin
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247 LiveSupport Department
* Thank you for using 247LiveSupport System *
Read more » | |
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Jan 5 |
Network DDoS Attack - RESOLVED
Posted by Raffie M. on 05 January 2022 05:22 PM |
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ATTENTION: Network DDoS Attack - RESOLVED Read more » | |
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Dec 23 |
ANNOUNCEMENT: Backup Limit in Softaculous Auto Installer (Linux Shared Hosting)
Posted by Uvaraj N. on 23 December 2021 09:08 AM |
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Dear Valued Customer,
Please be informed, we have limited the 'maximum backups allowed per user' including all installation backups to two copies only per cPanel Account.
This auto backup is set to auto delete and retain only two copies at a time. From your softaculous page, you may choose the frequency of backup and rotation limit.
 If you intend to keep the older copies of softaculous backup, we would advise you to download the backup copy to your local PC:
- Login to cPanel
- Click on Softaculous
- Click 'Backup and Restore'
- Select your installation and download the backup file.
At any time, you have the option to restore the website from a later date using our Jetbackup Software which can be found in your cPanel Account.
Thank you for your cooperation and understanding.
Regards,
Shared Hosting Team ------------------------------------ * Thank you for using 247LiveSupport System * Read more » | |