Dear Valued Customer,

Please be informed that MyIX will be conducting a Schedule Maintenance for AIMS & TM Node.

The maintenance details are as follows:

Maintenance Date: 19th July 2019 (Friday)
Maintenance Time: 3:40am – 4:00am (GMT +800)
Maintenance Downtime: 20 minutes

The purpose of the maintenance is to MYIX Switch and Ports Migration.There will be no local route (MyIX) during the maintenance.

If you require more information on the maintenance, please do not hesitate to revert back to us.

Thank you.

NOTE:  All customers in SharedHosting IP: 101.99.77.170

Dear Valued Customer,

Please be informed subjected server will be undergoing urgent planned maintenance.

The Maintenance details as follows:

Maintenance Date/Day: 13th July 2019 (Saturday)
Maintenance Time: 1:00 am (GMT +8)
Intermittent Downtime Duration: 1 hour

The purpose of the maintenance is to fine-tuning MySQL configuration in the server as lately we receiving quite a number of complaints regarding database errors. During this process, the MySQL service will be having intermittent downtime.

We have sent MailBlast to all affected users with maintenance details provided in the email.

Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.

If you require any assistance at all, please do not hesitate to revert back to us.

Sincerely,

Aravindan N.
System Administrator
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247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

Dear Valued Customer,

Please be informed that our Upstream Provider will be conducting a scheduled maintenance on Bulgaria SharedHosting IP: 111.90.156.60.

Maintenance details are as follows:

The purpose of the maintenance is to perform rack relocation.  You might experience 3 hours downtime during this maintenance.

We advise all customers to perform a full backup copy of all their data and systems prior to maintenance as a precaution.

Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.

If you require any assistance at all, please do not hesitate to revert back to us.

Thank you.

ATTENTION: Customers that under MYC network 

Dear Valued Customers,

Please be informed that our MYC network is having issue with its international routing. The reason was due to a fiber network cable that has been damaged from our ISP, TIME.

At the moment, we are running using the backup network. We shall keep you updated with the outcome.

If you require any assistance at all, please do not hesitate to revert back to us.

Thank you.

Sincerely,
Awang A.
Customer Care Help Desk
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247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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UPDATE:

We are glad to inform you that our ISP has resolved the cable issue around 4:40PM GMT+8. So far after past 1 hour, the network has gone stable.

Thank you for your patience.

Sincerely,
Awang A.
Customer Care Helpdesk
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247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *