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Feb
23
Planned Upstream Provider Network Maintenance ---- COMPLETED
Posted by Sarah Z. on 23 February 2024 12:18 PM
ATTENTION: All Dedicated Server, VPS, Shared Hosting, Cloud, Colocation Customers & Server Administrators/Owners in MYS and MYI Network Data Centre
 
Dear Valued Customers,
 
Please be informed that this maintenance successfully completed. Traffic has been routed back to normal path.
 
If you have any issue related to the maintenance, please contact us via 247LiveSupport.
 
We highly appreciate your cooperation.
 
Thank you.

Best Regards,
Shinjiru Team.
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System
 
============================================================
 
Dear Valued Customer,
 
Please be informed that our upstream provider will be conducting a planned network maintenance activity to perform uplink migration. There will be no network interruption because we will reroute the traffic to our secondary provider. However, kindly expect a slightly higher latency than usual.
 
==============================
Maintenance Date: 17th March 2024
Maintenance Time: 00:00 AM - 05:00 AM
Maintenance Downtime: No downtime
Maintenance Window: 5 Hours
==============================
 
You may contact us via 247LiveSupport if you have any questions regarding the maintenance.
 
We highly appreciate your patience and cooperation.
 
Thank you.

Best Regards,
Shinjiru Team.
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System

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Feb
19
Planned KVM-VPS node maintenance – 8th March 2024 -- COMPLETED
Posted by Sarah Z. on 19 February 2024 05:56 PM
Dear Valued Clients,

Warm greetings!

We're delighted to share the news that the planned maintenance has been successfully completed with minimal disruption.

Rest assured, all your VPS services are up and running at full capacity.

Kindly take a moment to verify from your end, and should you require any assistance, please don't hesitate to reach out to us at 247livesupport.biz

We sincerely appreciate your patience and cooperation throughout this process.

Best regards,
Team Shinjiru
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

===============================================================================================
 
Dear Valued Client,            
 
Please be informed that our Server Maintenance Team will be conducting planned maintenance on a total of four VPS nodes.
 
The purpose of the maintenance is to update firmware and security patches.
 
Hence, there will be downtime for all the VPS that reside on the host server, as the host server will be rebooted several times during the process.
 
The maintenance will commence as stated below:
=======================
Maintenance window: 6 hours
Maintenance Date: 8th March 2024
Maintenance Estimated Time to Start: 10:00PM GMT+8
Maintenance Estimated Downtime:  1hr (Should there be any additional delay, an update will be posted on 247livesupport.biz)
========================
 
As a safety precaution, please be advised not to perform any updates or changes on your server while maintenance work is in progress.
 
Once the maintenance completed, a new update will be posted on 247livesupport.biz
 
Your patience and cooperation are highly appreciated, if you require any assistance at all, please do not hesitate to revert back to us.
 
Best regards,
Team Shinjiru
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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Feb
14
Planned KVM-VPS Node Maintenance – 2nd March 2024 -- COMPLETED
Posted by Noor Shafini S. on 14 February 2024 04:38 PM

Dear Valued Clients,

Warm greetings!

We're delighted to share the news that the planned maintenance has been successfully completed with minimal disruption.

Rest assured, all your VPS services are up and running at full capacity.

Kindly take a moment to verify from your end, and should you require any assistance, please don't hesitate to reach out to us at 247livesupport.biz

We sincerely appreciate your patience and cooperation throughout this process.

Best regards,
Team Shinjiru
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

===============================================================================================

Dear Valued Clients,

Please be informed that our Server Maintenance Team will be conducting planned maintenance on a total of three VPS nodes.

The purpose of the maintenance is to update firmware and security patches.

Hence, there will be downtime for all the VPS that reside on the host server, as the host server will be rebooted several times during the process.

The maintenance will commence as stated below:
=======================
Maintenance Window: 6 hours
Maintenance Date: 2nd March 2024
Maintenance Estimated Time to Start: 11:00AM GMT+8
Maintenance Estimated Downtime: 1hr (Should there be any additional delay, an update will be posted on 247livesupport.biz)
========================

As a safety precaution, please be advised not to perform any updates or changes on your server while maintenance work is in progress.

Once the maintenance completed, a new update will be posted on 247livesupport.biz

Your patience and cooperation are highly appreciated, if you require any assistance at all, please do not hesitate to revert back to us.

Best regards,
Team Shinjiru
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *


Read more »



Nov
2

The LiteSpeed Plugin Vulnerability Affected 4 Million Websites

The popular LiteSpeed WordPress plugin recently addressed a serious vulnerability that left over 4 million websites at risk of compromise. The vulnerability, discovered by Wordfence, was a Cross-Site Scripting (XSS) vulnerability within the LiteSpeed plugin, which is widely used as a caching plugin for WordPress. XSS vulnerabilities exploit the lack of a security process called data sanitization and escaping, which filter the files that can be uploaded through legitimate inputs like contact forms. In the case of this vulnerability, the implementation of a shortcode functionality allowed hackers to upload malicious scripts by bypassing the necessary security protocols. 

 

 

However, Search Engine Journal points out that this specific vulnerability requires the hacker to obtain contributor-level permissions, making it more complex than other unauthenticated threats. To mitigate this risk, LiteSpeed Cache users should update their plugin to version 5.7 or higher, which was released on October 10, 2023. It is crucial for website owners to take action promptly to protect their sites from potential exploitation.

 

Sources:
– Wordfence: www.wordfence.com/blog/4-million-wordpress-sites-affected-by-stored-cross-site-scripting-vulnerability-in-litespeed-cache-plugin

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Oct
13
Deprecated ActiveSync (EAS) support for Outlook Desktop
Posted by Aiman R. on 13 October 2023 10:57 AM
Dear valued customer,
 
Please be informed that the ActiveSync (EAS) Protocol is no longer supported with Outlook Desktop. As you may be aware, Microsoft Exchange ActiveSync is a data synchronisation protocol that provides over-the-air access to email, calendars, and tasks on Windows and mobile devices. However, Microsft has discontinued the EAS Protocol starting with Outlook 2016. We apologised for the inconvenience; however, we recommend our existing Dynamail Premium with (EAS) customers utilise the MAPI Protocol or the standard (IMAP/POP3) Protocol. You may refer to the client/protocol breakdown below that was supported by SmarterMail:
 
 
We do apologise for any inconvenience this may cause. At this time, we can only support technologies built for their intended and specific purposes. This includes:
 
  • EAS for mobile synchronisation on iOS and Android, as well as the Windows Mail, People, and Calendar apps that ship with Windows 10.
  • MAPI/EWS for desktop synchronisation.
  • MAPI for Outlook for Windows
  • EWS for Outlook for Mac, as well as other clients such as eM Client and the native MacOS applications for Mail, Contacts, Calendars, Reminders, and Notes.
  • CalDAV, CardDAV, IMAP, and POP3 for virtually all mobile and desktop clients
 
To prevent instability in the EAS protocol, we recommend switching the settings to the MAPI protocol. If you would like to have these settings, kindly let us know, and we will make the necessary changes to the mail server accordingly.
 
NOTE: We no longer offer EAS / MAPI / EWS to new customers.
 

If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or you may also reach us via Telegram https://t.me/ShinjiruHosting

 
Thank you
 

Sincerely,

AimanR
System Administrator
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *


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