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Mar 18 |
Shinjiru Cloud Network issue
Posted by Palvin J. on 18 March 2023 04:39 AM |
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Dear Customers, Email is based on their Login Username in Shinjiru Cloud. Please Update your Domain or any other IP pointing to your new assigned Public IP in Shinjiru Cloud.
-------------------------------------------------------------------------------------------------------- Dear Customers, Please contact Shinjiru for your new IP installment information. If there is domain pointing, please update your domain pointing and if there is clients connect back using IP needs to be updated as well.
--------------------------------------------------------------------------------------------------------- Dear Customers, The current IP pool in Cloud Network Services is corrupted and this is not recoverable. For effected Cloud Customers please get hold of Shinjiru to change your Public IP to New Public IP. Cloud Public IP Cloud Login Username
-------------------------------------------------------------------------------------------------------- Dear Customers, Shinjiru Cloud is currently having network issues for some of Cloud Customers. Our team is already working on to fix the issue. Some clients on IP segment 101.99.80.0/24 is effected.
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Mar 16 |
Planned MYI-OpenVZ VPS Node Maintenance - 01st April 2023
Posted by Noor Shafini S. on 16 March 2023 03:59 PM |
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Dear Valued Clients,
Please be informed that our Server Maintenance Team will be conducting planned maintenance on a total of 6 VPS OpenVZ nodes. The purpose of the maintenance is to update firmware and security patches. Hence, there will be downtime for all the VPS that reside on the host server, as the host server will be rebooted several times during the process. The maintenance will commence as stated below: ======================= Maintenance Window: 6 hours Maintenance Date: 01st April 2023 Estimated Start Time: 03:00PM GMT+8 Estimated Downtime: 1hr (Should there be any additional delay, an update will be posted on 247livesupport.biz) ======================== For safety precaution, please be advised to not perform any updates or changes on your server while maintenance work is in progress. Once the maintenance completed, a new update will be posted on 247livesupport.biz Your patience and cooperation are highly appreciated, if you require any assistance at all, please do not hesitate to revert back to us. Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |
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Mar 15 |
DDoS attack on ns1.hawkdns.net & ns2.hawkdns.net - RESOLVED
Posted by Rizal A. on 15 March 2023 04:02 PM |
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Dear Valued Clients,
Please be advised that the reported DDoS on Name Server hawkdns.net is fully mitigated and in a stable state. We anticipate that it is in an operational state with full capacity. If you require any assistance at all, please do not hesitate to address us. We thank you for your patience and cooperation. ------------------------------------------------------------------------------------------------------------------------
Dear Valued Clients,
Please be advised that the reported DDoS on Name Server hawkdns.net is fully mitigated and in a stable state now. We anticipate that it is in an operational state with full capacity. We'll keep monitoring it for the next 48 hours, and a new update will be posted on 247livesupport.biz If you require any assistance at all, please do not hesitate to address us. Your patience and cooperation are highly appreciated. ----------------------------------------------------------------------------------------------------------------------
Dear Valued Clients, Please be advised that our Name Servers ns1.hawkdns.net and ns2.hawkdns.net are still under continuous DDoS attack. Which may not be able to be mitigated in a short period of time. In order to avoid further interruption, we’ve copied all zones from hawkdns.net to another Name server. Our support team will assist to update the name servers which under us. Meanwhile our technical support team will advise the new name servers to the respective clients. Please do not hesitate to address us via 247livesupport.biz, if you need any assistance.
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Dear Valued Clients, Best Regards,
Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |
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Mar 12 |
Urgent Server Maintenance - 12th March 2023 - COMPLETED
Posted by Afiqah A. on 12 March 2023 06:25 PM |
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Dear Valued Client,
Please be informed, the maintenance has been successfully completed. All your VPS services should be up and running with full capacity. You may revert to us anytime, if there is any issue on your service. We thank you for your patience. Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System ======================================================================================================
Dear Valued Clients,
Please be informed that our Server Maintenance Team will be conducting an urgent maintenance on a VPS NODE MYI-OpenVZ – 4. The purpose of the maintenance is to update urgent firmware and security patches. Hence there will be downtime for all the VPS reside in the host server, as the host server will be rebooted several times during the process. The maintenance will commence as stated below: ======================= Maintenance window: 2 hours Maintenance Date: 12th March 2023 Estimated Start Time: 07:45PM GMT+8 Estimated Downtime: 1hr (Should there be any additional delay, an update will be posted on 247livesupport.biz) ======================== For safety precaution, please be advised to not perform any updates or changes on your server while maintenance work is in progress. Once the maintenance completed, a new update will be posted on 247livesupport.biz Your patience and cooperation are highly appreciated, if you require any assistance at all, please do not hesitate to revert back to us. Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |
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Mar 9 |
Hardware Upgrade for Bulgaria#6 & Bulgaria#7 – 25th March 2023
Posted by Noor Shafini S. on 09 March 2023 04:54 PM |
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Dear Valued Client,
We thank you for your tenure on your selected VPS service with Shinjiru. Please be informed, the current node for your hosting is scheduled for de-commission and a migration to a brand new server with the latest hardware is set to take place. As this is a manual offline migration, it will include a downtime period of an approximate 1-2 hours. We have chosen this method to reduce and eliminate data duplication and errors. All usernames and passwords will remain unchanged, including the current IP addresses. The migration will commence as stated below. ======================= Maintenance Window: 12hrs Maintenance Date: 25th March 2023 (Saturday) Estimated Time To Start: 07:00AM (GMT +8) Estimated Downtime: 1 hours (for additional time, an update will be posted on 247livesupport.biz) ======================= A new update will be posted the soonest the migration is successfully complete. We thank you in advance for your patience. Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |