Knowledgebase
Resource Usage in Shared Hosting (inodes)
Posted by on 21 October 2011 09:10 AM

Resource Usage in Shared Hosting

Definition of "Unlimited":

We do not set a limit on the amount of resources a single customer can use. We make every commercially reasonable effort to provide our Customers all the resources needed to power their websites successfully. "Unlimited" services do not to allow the actions of a single or a few Customers to unfairly or adversely impact the experience of other Customers.

In a Shared Hosting servers, multiple websites are hosted on the same server and they share the same server resources. Our service is designed to meet the typical needs of small businesses and home business websites. Our Shared Hosting is NOT intended to support the  demand of large enterprises, internationally based businesses, or non-typical applications better suited for a dedicated server.

In order to ensure a consistent experience for all our Customers, we place automated safeguards to protect against any site growing too quickly and adversely impacting the system. Accounts with a large number of files (inode count over 200,000) can have an adverse affect on server performance. Similarly, accounts with an excessive number of MySQL/PostgreSQL tables may negatively affect the performance of the server. We may request that the number of files/inodes, database tables, or total database usage be reduced to ensure proper performance or may terminate the Customer's account, with or without prior notice.

Unlimited Domain Hosting. We do not set arbitrary limits on the number of domain names a Customer can associate with the Customer's web hosting account. However, we reserve the right to limit bandwidth, processes, or memory in cases where it is necessary to prevent a negative impact on other Customers.

 

What is an inode?
Inode is the term that represents the number of files (includes every single folder, email, config. files, system files, backup files etc). Every single file or folder or directory is considered as 1 inode.
e.g your hosting account contains 25'000 inodes --> means that your hosting account has 25'000 files in your account.

Inodes Monitoring/Explanation

Accounts found to be exceeding the 50,000 inode limit will automatically be removed from our backup system to avoid over-usage.

Accounts that contain 200,000 inode will receive an email notification to monitor the inode usage.

Accounts that have 250,000 inodes will become subjects of automatic suspension.

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1st Level Inodes Usage Warning - Above 50'000 inodes
- Customer's hosting account will removed from backup List.
 
2nd Level Inodes Usage Warning - Above 200'000 inodes
- Customer's hosting account will be removed from backup list and wil bel given a Warning to remove the excess files.
 
3rd Level Inodes Usage Warning - Above 250'000 inodes
- Customer's hosting account will be removed from backup list  and Suspended.

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Methods to Reduce Inodes.
  1.  Download the email contents to a local PC.
  2.  Remove those unwanted webfiles/data in the hosting account. Refer here for details on how you can do so.
  3. Check with support@247livesupport.biz on what is the new level of inodes.

 

Please contact to us by submitting a support ticket at http://247livesupport.biz if you have any inquiries about this.
Thank you.
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