Knowledgebase: Shared Hosting
Resource Usage in Shared Hosting (inodes)
Posted by on 21 October 2011 09:10 AM

Definition of "Unlimited":

We do not set a limit on the amount of resources a single customer can use. We make every commercially reasonable effort to provide our Customers all the resources needed to power their websites successfully. "Unlimited" services do not to allow the actions of a single or a few Customers to unfairly or adversely impact the experience of other Customers.

In a Shared Hosting servers, multiple websites are hosted on the same server and they share the same server resources. Our service is designed to meet the typical needs of small businesses and home business websites. Our Shared Hosting is NOT intended to support the demand of large enterprises, internationally based businesses, or non-typical applications better suited for a dedicated server.

In order to ensure a consistent experience for all our Customers, we place automated safeguards to protect against any site growing too quickly and adversely impacting the system. Accounts with a large number of files (inode count over 200,000) can have an adverse affect on server performance. Similarly, accounts with an excessive number of MySQL/PostgreSQL tables (i.e., over 1000 database tables) or large database size (i.e., in excess of 3GB total MySQL usage per account or 2GB MySQL usage in a single database) tables may negatively affect the performance of the server. We may request that the number of files/inodes, database tables, or total database usage be reduced to ensure proper performance or may terminate the Customer's account, with or without prior notice.

Unlimited Domain Hosting. We do not set arbitrary limits on the number of domain names a Customer can associate with the Customer's web hosting account. However, we reserve the right to limit bandwidth, processes, or memory in cases where it is necessary to prevent a negative impact on other Customers.


What is an inode?:

Inode is the term that represents the number of files (includes every single folder, email, config. files, system files, backup files etc). Every single file or folder or directory is considered as 1 inode.
E.g: your hosting account contains 25'000 inodes --> means that your hosting account has 25'000 files in your account.


Inodes Monitoring/Explanation:

Accounts found to be exceeding the 150000 inode limit will automatically be removed from our backup system to avoid over-usage.

Accounts that exceeding the inodes limit of their subscription will automatically hit with Resource Limit Error Page and lead to service interuption.


Methods to Reduce Inodes:

Download the email contents to a local PC.

Remove those unwanted webfiles/data in the hosting account. Refer here for details on how you can do so.

Check with our support by submitting ticket to for the breakdown of inodes usage.

NOTE: Customer can monitor the Inodes usage using their control panel (cPanel).

Please contact to us by submitting a support ticket at if you have any inquiries about this.
Thank you.

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