Knowledgebase: Email Blasting (International)
Can I request to change blacklisted IP ?
Posted by on 06 August 2012 10:42 PM
Updated on: 10th Feb 2015
No, our upstream (IP/Network provider) does not allow us to change the blacklisted IP to another clean IP until we fix/de-list the blacklisted IP.
For 1st time IP blacklist, our upstream provider may assists us with de-listing the blacklisted IP from the respective anti-spam organization on the best afford basis.
Resolution of such issues may take up to 3 days.
Kindly be informed that spamming within our network is strictly NOT allowed.
See our AUP (Acceptable Use Policy) here.
For further assistance, feel free to submit a support ticket to us @ 247LiveSupport.biz