Can I request to change blacklisted IP ?

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Knowledgebase: Email Blasting (International)

Posted by on 06 August 2012 10:42 PM

Updated on: 10th Feb 2015

ANSWER:

No, our upstream (IP/Network provider) does not allow us to change the blacklisted IP to another clean IP until we fix/de-list the blacklisted IP.

For 1st time IP blacklist, our upstream provider may assists us with de-listing the blacklisted IP from the respective anti-spam organization on the best afford basis.

Resolution of such issues may take up to 3 days.

*NOTE*

Kindly be informed that spamming within our network is strictly NOT allowed.

See our AUP (Acceptable Use Policy) here.

For further assistance, feel free to submit a support ticket to us @ 247LiveSupport.biz