HOW TO: Contact Us about an URGENT and/or Critical Case
Posted by on 03 November 2011 08:12 PM


Please contact our support by submitting a support ticket via our ticketing portal

Or contact us via 24x7 Technical Hotline at +603.9212.8338

- NVIP Customers --> Press "0" for Customer Care

- VIP Customers --> Press in your VIP code to redirect you to our Technical team directly.

Kindly keep the Ticket ID number for further reference.

We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at

(3 vote(s))
Not helpful

Copyright © 1998 - 2021 Shinjiru International Inc. All Rights Reserved.