Knowledgebase: Domain Name
ANNOUCEMENT: Domain Registration - RAA Verification [INFO]
Posted by on 08 September 2014 09:08 AM
Posted in NewsPost on 07 July 2014 10:57 AM
ATTENTION:  All new .COM Registrations
Dear valued customers,
Kindly be informed that we have received an alert from our Domain Name team that all new .COM registrations require an RAA Verification.
This contact verification was reinforced by ICANN earlier this year where it was required to verify all existing domain name registrant email addresses.
Customers may contact us to double check if their domain name have been verified.
The verification email template:
From: []
Sent: <Date / Time>
To: <Customer Email>
Subject: IMPORTANT! Verify your contact information for

Dear Customer,

Your email address, <customer email>, has been set as the Registrant contact for 1 domain names registered through Shinjiru Technology Sdn. Bhd.. To verify your email address, please click on the following link:

This notice is being sent due to the registration, transfer, or change to the WHOIS information on your domain(s). Please note that failure to verify the Registrant contact email address will lead to deactivation of the respective domain name(s) if not completed within 15 days from the date of that action. Once deactivated, the domain names will not function until the email address is verified.

Affected domain names:

  • <List of Customer's DomainName>

Support: For any support with respect to your relationship with us you can always contact us directly using the following Information.


Technical Support

Billing Contact: Tel: +03.79871191 Fax: +03.79872191

Sales Contact: Tel: +03.79871191 Fax: +03.79872191

Please get back to us if you have any further concerns.
Thank you.

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