Knowledgebase: Domain Name
RAA Verification Required [gTLD Domain Only]
Posted by on 08 September 2014 09:08 AM

This verification is applied to .TLD domains only.

As of 1st January 2014, the Internet Corporation for Assigned Names and Numbers (ICANN) has mandated that all ICANN accredited registrars begin verifying the WHOIS contact information for all new domain registrations and Registrant contact modifications. As such, all domain owners must confirm their email address contact information within 14 days, or their domains will be deactivated. If your domains are deactivated, you will still own the domains, but you will not be able to have live websites until you verify your contact information.


How to Fix:

  1. Please check your email inbox and junk folder and click on the on the verification link to activate your domain. Please note that the domain might take up to 12 hours to be activated back.
  1. You may contact us to double check if verification for your domain name is completed.
  1. If you do not receive RAA Verification email within 2 business days, please contact us for immediate assistance. We may assist check status and resend verification link to registrant’s email address via Registrar System.

Please get back to us if you have any further concerns.


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