Knowledgebase: Network
Network Slowness Issue for TM Users - Dec 2014 [INFO]
Posted by on 12 January 2015 05:28 PM
Posted in 247LiveSupport.biz News Post on 12 December 2014 12:14 PM
 
Affected Users:  Only users using TM's connection/ ISP service e.g Unifi or Streamyx.
 
 
Dear valued customers,
 
Please be informed that TM (Telekom Malaysia) network users may experience slow and intermittent connection to the Internet.
As a workaround, users are recommended to change their connection TM DNS to another DNS. It is also recommended to change to Google's Public DNS:
 
Primary DNS:      8.8.8.8
Secondary DNS:  8.8.4.4
 
Please feel free to contact us if you have any further inquiries.
Thank you.
 
Regards,
Haruto C.
Customer Service Help Desk
-------------------------------

Copyright © 1998 - 2018 Shinjiru International Inc. All Rights Reserved.