Knowledgebase: FAQ for IPxCess
new Webmail / Redirection Issue
Posted by on 23 January 2015 05:43 PM
Attention:  All IPXcess Users.
 
 
If you are facing Webmail redirection issues, do not be worry.
This can be caused by account migration from Roundcube interface layout to OX Webmail layout (which we call EE Lite).
For your information, IPXcess System provider have sent notifications about this migration on 29th October 2014.
 
If you have not received these notifications, you can refer to their content via this link: https://resources.logicboxes.com/files/mail/29-10-14-enterprise-email-lite-coming-soon.html .
When you login into your Webmail, it will display our old interface, however after entering your login credentials you will be directed to our OX Webmail layout.
 
The reason why we are moving to the new EE lite Webmail is primarily due to Roundcube Webmail is approaching the end of its lifecycle and here were a lot of bugs inside Roundcube, which we are not possible to fix. With this new OX Webmail layout clients get a lot of new features, such as Calenders, Contacts, Social Integration (with Twitter,Facebook, etc.).
 
Please get back to us if you have any further concern or query about this change.
 

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