Knowledgebase: Domain Name
My Domain Is Not Working and Email Is Down Too
Posted by on 08 December 2011 05:29 PM

1. Check if domain is expired at Whois ( If expired, please renew your domain name or submit ticket to contact our Billing Team to assist.

2. Check if domain is suspended at Whois ( If status shown is ServerHold, OnHold, deActivated or Suspended, please submit ticket to contact our Abuse Team to assist.

3. If domain is active, it could be issue with domain pointing or hosting/server. You may submit ticket to contact our support team to assist further.

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