Knowledgebase
HOW TO: Whitelist and blacklist email address [Spam Filter] in cPanel
Posted by Asilah A. on 08 March 2021 05:54 PM

This section allows you to customize the whitelist and blacklist. To add an email address to the whitelist/blacklist, perform the following steps:

 

Whitelist (Emails Always Allowed)

This section displays the account’s current number of whitelisted items. Whitelists allow you to receive email from an email address that Apache SpamAssassin falsely marks as spam.

To add an email address to the whitelist, perform the following steps:

1) Click Add A New “whitelist_from” Item to add an email address.



2) Enter the email address in the whitelist_from text box.

 



3) Click the cancel icon (Cancel) to remove a whitelist_from entry.

4) Click Update Whitelist (whitelist_from) to save your changes.


 

Click Edit Spam Whitelist Settings to configure the Spam Filters whitelist settings. The system directs you to the Whitelist interface.

user@example.com — Whitelists a single email address.
*@example.com — Whitelists all of the addresses at example.com.

 

Blacklist (Emails Never Allowed)

This section displays the account’s current number of blacklisted items. Blacklists allow you to mark emails that Apache SpamAssassin falsely marks as non-spam as spam mail.

To add an email address to the blacklist, perform the following steps:

1) Click Add A New “blacklist_from” Item to add an email address.



2) Enter the email address in the blacklist_from text box.



3) Click the cancel icon (Cancel) to remove a blacklist_from entry.

4) Click Update Blacklist (blacklist_from) to save your changes.


 

Click Edit Spam Blacklist Settings to configure the Spam Filters blacklist settings. The system directs you to the Blacklist interface.

user@example.com — Blacklists a single email address.

*@example.com — Blacklists all of the addresses at example.com.

 

If you face any difficulties on the setup, please feel free to contact our support team by submitting a ticket on https://247livesupport.biz or emailing out support team at support@247livesupport.biz.

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