Knowledgebase
HOW TO : Set Autodiscovery on cPanel
Posted by Muslim Sidek on 26 March 2021 04:51 PM

How To Set Autodiscovery on cPanel

 

By default, cPanel automatically creates autodiscovery and autoconfiguration DNS records for your domain.

These records enable the Microsoft Outlook and Mozilla Thunderbird e-mail clients to automatically discover and configure access to your e-mail accounts.

 

1. Login to cPanel account and search for Zone Editor 

 

2. View the records by clicking on Manage 

 

3. Make sure these 3 records exist in DNS. Otherwise please add them. (replace testdomain.shinjiru with your own domain name)

  • autoconfig.testdomain.shinjiru (A record)
  • autodiscover.testdomain.shinjiru (A record)
  • _autodiscover._tcp.testdomain.shinjiru (SRV record)

 

NOTE: If you are using an external DNS Service, please do configure all 3 DNS Records as shown above.

 

If you face any troubles, please don’t hesitate to contact us at support@247livesupport.biz 

(1 vote(s))
Helpful
Not helpful

Comments (0)
Copyright © 1998 - 2021 Shinjiru International Inc. All Rights Reserved.