Invoice Status Not Updated After I Paid

Knowledgebase

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Knowledgebase: Billing

Posted by Valarie S. on 05 August 2021 05:14 PM

For Manual payment, you need to send us your payment details.

1. Your account will not be activated until we receive full payment confirmation from our Account Department (within 1-2 working days). Hence, we encourage you to use our Automated Payment Methods.

2. If your invoice status still not been updated after 48 hours, please submit a ticket to contact our Billing Team.

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