Guide to Change VPN Password via Client Portal
Posted by Muqri F. on 30 March 2022 02:40 PM
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Guide for resetting VPN login password
Please be informed, this guide ONLY applicable for below product:
Step-1 From your main Billing Portal, click on your Products/Service subscription. Alternatively, you may also either click on +View All button or from the main menu Services > My Services
Step-2 On the VPN service page, under "Actions" drop-down click "Change Password"
Step-3 Enter your own password BUT make sure it fulfill the password requirement, OR you can click "Generate Password" to generate random password, then click "Copy to clipboard and Insert" **Paste the password somewhere safe for your own keep, Once the new password inserted, click "Save Changes" Please wait for few second until the page fully loaded, once a green banner "Password Changed Successfully!" appear, your new VPN password successfully changed with new one,
Step-4 Make sure to test the new login password on your VPN account, and keep the VPN login info safe,
Finish
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