Knowledgebase
HOW TO: Create Email Account in Smartermail
Posted by Aiman R. on 17 August 2022 02:39 PM
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1. Login to your webmail interface as postmaster account that provided by us using hostname assigned. For example : mail.yourdomainname.com
Note : Only postmaster account or domain administrator have the access and privilege to create email account.
2. After login to webmail, find Domain Settings on the top panel.
![]() 3. Then, select the Account section on the left panel and click on New
![]() 4. A new user message box will prompt out. Please insert new user credentials.
Note : Password have to follow the requirement set for safety purpose
Contain one UPPERCASE letter
Contain one lowercase letter
Contain any number 0 through 9
Contain any special character such as #, @, &, etc.
Is at least 8 characters long
Note : Can tick at the checkbox to enable force password login at next login.
![]() 5. After new user created, it will redirect to new user account configuration page. Email account is successfully created.
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