Knowledgebase
HOW TO: Reset Email Account Password in Smartermail
Posted by Aiman R. on 18 August 2022 10:20 AM
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1. Login to your webmail interface as postmaster account that provided by us using hostname assigned. For example: mail.yourdomainname.com
Note: Only postmaster account or domain administrator have the access and privilege to create email account.
2. After login to webmail, find Domain Settings on the top panel.
![]() 3. Then, select the Account section on the left panel and select the user from the account list.
![]() 4. After redirected to user account, click on … button and Change Password.
![]() 5. Change the password and don’t forget so save.
Note : Password have to follow the requirement set for safety purpose
Contain one UPPERCASE letter
Contain one lowercase letter
Contain any number 0 through 9
Contain any special character such as #, @, &, etc.
Is at least 8 characters long
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