HOW TO: Reactivate Smartermail License
Posted by Uvaraj N. on 30 August 2022 09:15 AM

If the SmarterMail installation is moved to another server or upgraded to a different version or product level, the product will need to be activated again. System Administrators can use the Licensing section to activate SmarterMail or view current licensing information and limits.

To access the Licensing section:

1. Log into SmarterMail as a System Administrator and click on the Settings icon.  [http://IP_ADDRESS:9998].

2. From there, click on Licensing in the navigation panel.

3. The current licensing details for SmarterMail and its add-ons will be displayed, including the license key, license level information, status of the license or subscriptions, the number of items used out of the total limit, and an indication of whether an add-on trial is available. A license's expiration date is also noted.

4. The following actions can be taken:

  • Activate - Select this option to activate a new SmarterMail license key. Activating a paid license requires authentication by verifying the SmarterTools account login credentials. 
  • Reactivate - Select this option to renew the license or refresh. This option will not work if license is expired. If expired, please use "Activate" option.



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