HOW TO: Release and Train Emails from Quarantine - Spam Expert
Posted by Asilah A. on 29 September 2022 03:09 PM

You can Release and Train a single message by using the dropdown to the left of the message and selecting Release and train from quarantine.


1) Under "Incoming" tab, click on "Spam quarantine"



2) Based on the Query Rules --> Status : Quarantine , click on the message subject



3) From the Mail Preview, click on the "Release and train from quarantine".


If you face any difficulties on the setup, please feel free to contact our support team by submitting a ticket on or emailing out support team at

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