For various reasons, users may want to forward incoming messages of their account to another email address. Users can set up email forwarding to automatically send all incoming messages to a secondary account or they can manually forward a single message to a secondary account.
Forwarding All Incoming Messages
Follow these steps to set up automatically forward all incoming messages to another email account:
- Log in to SmarterMail.
- Click the Settings icon.
- Click Account
- In the Forwarding Address field, type the email address you want messages to forward to. If forwarding to multiple email addresses, separate address with a comma.
- If you want the messages deleted from your SmarterMail account once they have been forwarded, select the Delete messages when forward checkbox.
- Click Save.
Forwarding a Single Message Follow these steps to forward a specific message from your SmarterMail account:
- Log in to SmarterMail.
- Click the Email icon.
- In the navigation pane, select the folder in which the message is saved. A list of messages will load in the content pane.
- Click the desired message in the content pane. The message will load in the preview pane.
- Click Forward in the preview pane toolbar. This will open a new message window that you will use to forward the message.
- In the To field, type the email address you want to forward the message to. If forwarding to multiple email addresses, separate address with a comma.
- Click Send.
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