RSS Feed
Knowledgebase
   

1. Domain transfer can take up to 8 days to complete. The exact timeframe depends on the domain's TLD and the time required for your current registrar to complete the transfer process. 2. Domain Transfer will NOT affect your website, email, and any serv...
Migrate your emails to Dynamail from any platform using SmarterMail Migration Tools over IMAP. Using IMAP you will be able to migrate all emails in your Inbox and Sent Items. Recommendation: 1. Better to perform the migration after change the MX and D...
Hey there! If you're looking to set your desktop mail client software as your default email shop, you've come to the right place!! Emails can be configured on various email clients such as Outlook, Outlook Express, Thunderbird etc. The mail clients li...
This guide line will guide you through how to test/view your website before migrating without the need of DNS pointing of your domain. Using free only tools https://hosts.cx/ [https://hosts.cx/] .This online tool is designed towards web developers and adm...
SSH Port for Dedicated Server: 55000 SSH Port for VPS Server: 44200
You might need to find your website's IP address to point your domain name to it, or to use it to upload your website through File Transfer Protocol (FTP). HOW TO FIND MY ACCOUNT'S IP ADDRESS IN CPANEL To find your account's IP address using cPanel, pl...
CONTACT MANAGER : MANAGE SERVER NOTIFICATIONS OR ERROR MESSAGES As WHM is an easy to use application to help assist with managing your server. It can also send you alerts based on certain actions performed (or triggers). There are a various ways that ...
In order to send and receive email using Apple Mail, you need to setup your account as described below - ADD A NEW ACCOUNT 1.Choose PREFERENCES, from the MAIL menu. 2. Select PREFERENCES. 3. Click on the ACCOUNTS tab. 4. On the Accounts window, cl...
#1: LS : WHAT’S IN THIS DIRECTORY? The command LS stands for LIST DIRECTORY CONTENTS. And, cleverly, it will do just that: list a directory's contents! Using it with -F will give a list of the directories contents, and denote items that are other direct...
Alternative access to KVM VPS is via VNC CONSOLE, other than primary access via RDP or SSH client. VNC CONSOLE can be accessed via billing client area. From your main Billing Portal, click on SERVICES tab and select MY SERVICES Scroll down of the page...
There may be a time your VPS unreacheable, probably datacenter having network problem or probably your server's networking failed to start or ip address clashed. In-case of your VPS unreacheable, hence accessing via SSH nor via control panel (WHM, Plesk...
Some client may deposit money in advance, which can be applied to unpaid invoices. 1. Add Fund option allows client to set amount to topup and select payment method. 2. Billing system will issue invoice for client to make payment.
CPHULK is a service that provides protection for your server against brute force attacks. A BRUTE FORCE attack is a hacking method that uses an automated system to guess the password to your web server or services. When cPHulk blocks an IP address or ac...
Dear Customers, We would like to make another announcement about the new ticketing system which we have implemented 2 weeks ago as we received quite a number of question from our customers on the availability of old tickets as well as the ticketing syst...
Auto-renew option on your domain name does not indicate that your domain will be automatically renewed once it expires. The option is to allow invoice to be automatically generated and send to client prior to domain's expiry date. If this auto-renew opti...
Based on topology above there are 2 VM used. One is PALZ02NVGRE another is PALZ03NVGRE The Virtual Network used is MY VIRTUAL ROUTER NETWORK. There are 4 Main Steps to get 2 VM or more to RDC in a topology above * Settings for Palz02NVGRE VM * S...
These settings apply for Single Virtual Network to Single VM. If Multiple VM needs same services enabled to the internet use the RDC example in tutorial "Azure RDC, 1 network or more" for guideline. Where the source port needs to change but destination p...
Based on topology above there are 2 VM used. One is PALZ02NVGRE another is PALZ03NVGRE The Virtual Network used is MY VIRTUAL ROUTER NETWORK. This topology also allows inter VM communication between VMs attached to the same virtual network. Creating...
Here is a pictorial step by step tutorial to create a VM. Let's create a new VM. For now we are going to create a VM with windows 2012. It is the same process for other VM OS as well. Login your Username and Password provided by Shinjiru at https://cl...
Now I'm experiencing shortage of disk space for VM Palz02NVGRE. We want to increase space on this particular VM. _Note:_ _No need to add extra 1TB and all it will be wastage of allocated resources._ _This can result to not able to create new VMs or ot...
These settings apply for Single Virtual Network to Single VM. If Multiple VM needs same services enabled to the internet use the RDC example in tutorial "Azure RDC, 1 network or more" for guideline. Where the source port needs to change but destination ...
SCENARIO AS BELOW 1: CONFIGURE SITE 2 SITE ON SHINJIRU CLOUD PORTAL Open Virtual Network Dashboard on Shinjiru Cloud Portal. Go to SITE-TO-SITE VPN. Click CREATE VPN. Define VPN name Input the ON premise IP Address. Add PreShared Key. Use Harder ...
Login into your Shinjiru Cloud Portal Schedule a downtime and Shutdown the effected VM. Can remote in the VM and shutdown or shutdown from the portal itself. I'm going to shutdown from the portal itself. Click on SHUTDOWN Click on YES to confirm shutdo...
ATTENTION: All server and hosting owners. Dear customers, It has come to our attention that some email users are facing bounce back emails due to poor MTA IP reputation. This happens because particular hosting IPs are being blacklisted by anti-spam or...
CANCEL MY SERVICE Are you unhappy with your current service? Facing issues that are not tackled up to par? We urge you to chat with our Customer Care department who will review your case and make things right. * If you are a COM (INT) Client, please...
IN ORDER TO CHANGE YOUR DOMAIN MX RECORD TO G SUITE PLEASE FOLLOW THE STEPS. * Make sure you have verified your domain on your G Suite account. * Sign in to your domain's account at your domain host. In order to manage the DNS for your domain. * G...
1. Client is required to provide existing password to reset new password. 2. Client can click on Generate Password button to auto-generate new password. PASSWORD STRATEGIES 1. Some common methods used to create passwords are easy to guess by attackers. ...
On a Linux server, if you are in need of changing the permissions of a bulk amount of files or directories recursively, we can use 'find' command to do it. The steps are explained below: * Change to the directory in which you need to change the permiss...
Due to security purpose, client is not allowed to change registered email address from client portal. Client must contact Billing Team or Customer Care Team to perform verification process.
This will probably help you to find out the IP which tried the malpractices in a server to get compromised. First, we can try to find the IP which I need to monitor 1. This netstat script will list out the number of connections made by an IP > NETST...
CHECKING YOUR SERVER STATUS AND INFORMATION IN WHM This demo assumes you've already logged in to WebHost Manager (WHM). Let's take a look at the server status section of WHM and the two options: server information and service status. Click the service...
Common Name Mismatch occurs when the common name or SAN listed on an SSL certificate doesn't exactly match the name displayed in the URL bar. Any difference will cause the web browser to halt and display a name mismatch error. In order for an encrypted co...
How do I configure initial WHM settings? Before you can use cPanel, you will need to set up WHM. This is where you will do some basic setup for the web server. The WHM Initial Setup is done using the Initial Setup wizard. The WHM Initial Setup wizard i...
CONNECTION STRING WITH STANDARD SECURITY: Data Source=SQL_SERVER_IP,MSSQL_PORT;Initial Catalog=DATABASE_NAME;User Id=DATABASE_USER;Password=DATABASE_USER_PASSWORD; ALTERNATIVE SYNTAX 1: Server=SQL_SERVER_IP,MSSQL_PORT;Database=DATABASE_NAME;User ID=DA...
Sometimes, a certificate authority (CA) provides certificate in an unsupported format. Therefore, one needs to convert it into supported format. With the help of OpenSSL commands, you can easily do that. The following series of OpenSSL commands allows yo...
CPANEL SCRIPT TO ADD SPF AND DKIM There is a script available on every cPanel servers by default to enable the SPF and DKIM records via command line. This will surely help when there is a need of adding the records for many accounts at the same time. I...
Signing up to CLOUDFLARE is simple. we will describe how you can make an account and add a website. 1) Go to Visit https://dash.cloudflare.com/sign-up [http://247livesupport.biz/%20https://dash.cloudflare.com/sign-up] . 2) CREATE a CLOUDFLARE account ...
A web robot's primary job is to scan websites and pages for information; they work tirelessly to collect data on behalf of search engines and other applications. For some, there is good reason to keep pages away from search engines. Whether you want to fi...
TO CREATE/ADD USERS IN OFFICE365 ADMIN PORTAL BY FOLLOW THIS GUIDE CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/CREATE-ADD-USER-AND-ASSIGN-LICENSE365.PDF]
The first-level set of domain names are the top-level domains (TLDs), including the generic top-level domains (gTLDs), such as the prominent domains com, net, biz, info, org and edu, and the country code top-level domains (ccTLDs). GENERIC TOP-LEVEL DOMA...
IN ORDER TO SETUP OR ADD DOMAIN TO OFFICE365 FOLLOW THIS GUIDE CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/DOMAIN-SETUP-IN-OFFICE365.PDF]
CardDAV and CalDAV are extensions of the WebDAV protocol and can be used to sync your Dynamail contacts and calendar with eM Client. Follow these steps to configure CardDAV and CalDAV in eM Client: * Within eM Client go to the Tools menu and click AC...
**BUILD 16.X HAS DIFFERENT STEPS COMPARE TO OLDER VERSIONS TO SETUP THE DKIM RECORD.** (1) LOGIN to the Dynamail using as administrator. (2) Click on the DOMAIN SETTINGS icon (3) Click on GENERAL of the left hand side. You will see “EMAIL SIGNING” ...
ENABLE SMTP AUTHENTICATION FOR EMAIL CLIENT When setting up email address AUTOMATICALLY, this doesn't go through the steps like authenticating your email address when sending out. This is NOT WRONG however, there could be ISSUES that you may encounter...
HOW TO ADD AN IMAGE TO YOUR SIGNATURE IN DYNAMAIL 1. Login to your DYNAMAIL interface as a use 2. Click the "SETTINGS" link on the left-hand side navigation menu (it is an icon that looks like gears). 3. Click on "SIGNATURES". 4. Click the "NEW SI...
**The total disk space quota are based on the Subscription plan that have been purchased** 1. Log in to SmarterMail Using ADMINISTRATOR Login * 2. Click on DOMAIN SETTINGS Icon: 3. Click on ACCOUNTS: 4. Click on the ACCOUNT name to change DISK...
HOW TO CHECK EMAIL DISK USAGE PER USER 1. Login to your Dynamail interface as a user 2. Click the "Settings" link on the left-hand side navigation menu (it is an icon that looks like gears). 3. Click on "Signatures". 4. Click the "New Signatures" t...
HOW TO CREATE TEAM WORKSPACES IN DYNAMAIL Team Workspace includes real-time AUDIO and VIDEO chat, inline GROUP CHAT, DOCUMENT SHARING and an INTERACTIVE WHITEBOARD 1. Login to your Dynamail account and click on the Team Workspaces icon 2. Click the ...
HOW TO CREATE THE USER ALIAS IN DYNAMAIL? Follow the below mentioned steps in order to create the user alias: * Login to the SmarterMail web interface as domain administrator. * Click on DOMAIN SETTINGS. * Click on EMAIL ALIASES. * Click on ADD ...
HOW TO SETUP CAPTOR™ TECHNOLOGY 1. Login to your Dynamail as postmaster (or any other account that is set as Primary Admin) 2. Choose 'Domain Settings' and the Click on 'Events 3. To set up Captor for incoming emails. Click on 'Save' afterwards 4. ...
HOW TO VIEW FULL EMAIL HEADER IN DYNAMAIL  VIEW HEADER - Only displays the message's header information, which includes items such as the message ID, the message's content type, etc. 1.Log into DYNAMAIL as a user. 2.Open any email and click on Action...
HOW TO WHILTELIST DOMAIN IN DYNAMAIL 1) Login as admin user (Postmaster) in Dynamail. 2) Go to DOMAIN SETTINGS from menu. 3) Click on SPAM FILTERING. 4) Click on TRUSTED DOMAINS and add domains under "TRUSTED DOMAINS" to whitelist the domains. *N...
Dynamail has a feature called "Folder Auto-Clean", which allows you to automatically delete messages in the 'Deleted Items,' 'Junk E-mail' or 'Sent Items' folders. Auto-cleaning folders will help prevent your email quota from being used up by spam or dele...
Business Class Email (Dynamail) account can be configured as per the guide below but please be sure to use the following server details. GUIDE HERE. [HTTPS://247LIVESUPPORT.BIZ/TICKET/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/435/7/CONFIGURE-YOUR-DESKTOP-EM...
UPLOADING AND SHARING A FILE THROUGH FILE STORAGE FEATURE ON A SMARTERMAIL The file storage feature allows users to store files on the SmarterMail server. These files can be made public or password protected so other users (even non-SmarterMail users) ca...
IN ORDER TO SEND AND RECEIVE EMAIL USING ANDROID PHONE, YOU NEED TO SETUP YOUR ACCOUNT AS DESCRIBED BELOW: 1. Tap "SETTINGS" App. 2. Tap "CLOUD AND ACCOUNTS" as per FIGURE 2.1: FIGURE 2.1 3. Tap "ACCOUNTS" as shown in FIGURE 3.1: FIGURE 3.1 4....
In order to send and receive email using Apple Iphone, you need to setup your account as described below - 1. Tap "SETTINGS" app 2. Tap "MAIL" 3. Tap "ACCOUNTS" 4. Tap "ADD ACCOUNT..." 5. Tap "OTHER" (bottom option) 6. Tap "ADD MAIL ACCOUNT" ...
   1. Go START > CONTROL PANEL > MAIL, As shown in FIGURE 1.1: FIGURE 1.1     2. EMAIL ACCOUNTS, As shown in FIGURE 2.1: FIGURE 2.1 3. Add new account CLICK ON NEW. As shown in FIGURE 3.1: FIGURE 3.1    4. Choose MANUAL SETUP. FIGURE 4.1: F...
In order to send and receive email using Microsoft Outlook 2007, you need to setup your account as described below - 1. Start Microsoft Outlook 2007. Click the _Tools_ menu and select _Account Settings…_ 2. On the E-mail tab, click NEW… 3. Fill in a...
In order to send and receive email using Microsoft Outlook 2010, you need to setup your account as described below - 1. Click on the FILE tab, select INFO, and then click on the ACCOUNT SETTINGS button and select ADD ACCOUNT. 2. Click on NEW to add yo...
In order to send and receive email using Microsoft Outlook 2013, you need to setup your account as described below - 1. Click on the FILE tab then click on the ADD ACCOUNT. 2. On the _Auto Account Setup_ menu, select the option for MANUAL SETUP OR ADD...
In order to send and receive email using Microsoft Outlook Express, you need to setup your account as described below - Follow the steps detailed below to use Microsoft Outlook Express 6.0 to send/receive emails from your Email account. * Start Outl...
In order to send and receive email using Mozilla Thunderbird, you need to setup your account as described below - 1. Open up your Thunderbird email client onto your desktop 2. In the left hand sidebar you will see a LOCAL FOLDERS. Click on the selecti...
Upon subscribing our Strongbolt Email Hosting, you will receive an activation email with your login details and DNS information. You may log in to Webmail using this URL >> https://webmail.strongmailvault.ga/ [https://webmail.strongmailvault.com/] The...
SpamAssassin is a free program that comes with all cPanel and WHM installations. It's used to filter out incoming email on a server side basis. Meaning it's sorted through as it comes into the server. If this is available to a user, they are able to activ...
HOW TO VIEW EMAIL REPORTS IN SMARTERMAIL This tutorial assumes that you have already logged into your SmarterMail account Click the down arrow button to scroll down in the left navigation toolbar if the Report icon is not visible Select the Reports to...
For guide to Enable or Disable Authenticated Client SMTP Submission (SMTP AUTH) in Exchange Online CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/ENABLE-OR-DISABLE-AUTHENTICATED-CLIENT-SMTP-SUBMISSION-(SMTP-AUTH)-IN-EXCHANG...
By default SSH comes configured in a way that disables root user logins. This is done as a security precaution and means that you cannot directly login as the root user over SSH. However you can usually get around the need for root ssh login by using the ...
Outlook was displaying a reported error that it "Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)" and cannot synchronize subscribed folders. HOW TO FIX: 1) Nav...
1. Login to your cPanel Hosting Account. You can get the Control Panel URL, Username and Password in your Hosting Activation Email. 2. After login, look for "Shared IP Address" / "Dedicated IP Address" on the right panel:
1. At login page, click _FORGOT PASSWORD_ button. 2. Enter registered email address . Then, click _SUBMIT _button. 3. Password reset request link will be sent to the registered email address. 4. Check email account and click _RESET YOUR PASSWORD_ link. 5....
As a precaution against fraud, Shinjiru may reject suspicious orders to reduce the number of fraud. If the transaction is valid, kindly submit ticket to contact our Billing Team and they may issue new invoice for you to make payment via other payment meth...
NOTE: MAKE SURE THAT YOUR DOMAIN NAME DNS IS POINTED TO WORDPRESS SERVER AS PROVIDED IN THE ACTIVATION FORM BEFORE STARTING INSTALLING THE FREE SSL. YOU CAN CHECK THE DNS FOR YOUR DOMAIN USING THE ONLINE TOOLS SUCH AS https://www.whatsmydns.net [https://w...
INSTALLING A LET’S ENCRYPT SSL CERTIFICATE ON YOUR DOMAIN To install Let's Encrypt SSL certificate on your domain, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS: 3. Click SSL/TLS CERTIFICATE icon: 4. The...
Guide for MetaTrader automatically start (AutoStart) after a VPS reboot * LOGIN to your VPS using the credential provided * COMPUTER: VPS IP:43200 (Eg: 192.168.1.2:43200) * USERNAME: Administrator * PASSWORD: (refer your Activation form) * Cl...
Managing your Automated VPS within the Billing Portal is simple and EASY! From your main Billing Portal, click on your PRODUCTS/SERVICE subscription. Alternatively, you may also either click on +VIEW ALL button or from the main menu SERVICES > MY SERV...
The most common reasons for a hacked (defaced) website include: - OUTDATED WEB APPLICATION. Every popular web application (Joomla, WordPress, PhpBB...) has had security problems and that's why you have to use always the latest version. - OUTDATED WEB AP...
HOW TO BLOCK BOTS USING ROBOTS.TXT FILE? The robots.txt file is a simple text file placed on your web server which tells web crawlers that if they should access a file or not. The robots.txt file controls how search engine spiders see and interact with y...
If Microsoft Outlook or similar without Exchange Server is used, data (Personal Folders) stored in PST files. These files contain all email, contacts, calendar, tasks, notes, etc.And, Are you getting some sort of error while running Microsoft Outlook or s...
EMAIL ACCOUNT ON CPANEL * By default, you have no email account set up. * The main username may look like it is set up as an email, but you will need to add it as an email account if you wish to use it. HOW TO ADD A NEW MAILBOX? * You may refer...
HOW TO SET AUTODISCOVERY ON CPANEL By default, cPanel automatically creates autodiscovery and autoconfiguration DNS records for your domain. These records enable the Microsoft Outlook and Mozilla Thunderbird e-mail clients to automatically discover an...
Refer to the PDF file, will guide you on how to access MailSentInel through WHMCS
BEFORE CANCELING YOUR SERVICE, WE URGE YOU TO CHAT WITH OUR TEAM ON SKYPE @ SHINJIRU121 TO GET YOUR FEEDBACK ON OUR SERVICES AND PERFORMANCE. PLEASE FOLLOW THE STEPS BELOW TO HAVE YOUR CANCELLATION REQUEST PROCESSED: 1. LOGIN TO YOUR SHINJIRU BILLING ...
Changing the root/administrator password for your Automated VPS within the Billing Portal is simple and SECURE! From your main Billing Portal, click on SERVICES tab and select MY SERVICES Under MY PRODUCT & SERVICE page, locate your Dynamic VPS Produc...
When you login into Centos Web Panel (CWP), Main Shared IP address may not match to your server's assigned ip address. To change the Main Shared IP of CWP, please kindly follow the PDF Guide attached. After change, you can proceed with the rest of CWP...
When you login into Vesta Control Panel, Main Shared IP address may not match to your server's assigned ip address. To change the Main Shared IP of Vesta CP, please kindly follow the PDF Guide attached. After change, you can proceed with the rest of V...
For guide to configure Microsoft OneDrive on Windows 10 CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/HOW-TO-CONFIGURE-MICROSOFT-ONEDRIVE-ON-WINDOWS-10.PDF]
HOW TO CREATE A NODE.JS APPLICATION WITH CPANEL USING THE NODE.JS SELECTOR The Node.js selector allows you to easily set up Node.js applications with the cPanel graphical interface or using the command line. Use whichever method you prefer. Throughout t...
To create a Teams Meeting in Outlook kindly refer to this article CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/HOW-TO-CREATE-A-TEAMS-MEETING-IN-OUTLOOK.PDF]
HOW TO DISCONNECT PROPERLY FROM YOUR FOREX VPS. * DO NOT USE "SIGN OUT", THIS WILL TERMINATE ALL RUNNING PROGRAM AND CLOSE YOUR VPS SESSION * If you want your MT run overnight in the background, you need to ensure that you properly disconnect from y...
In order to enable MFA for organization or individual user follow this guide CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/ENABLE-MFA-FOR-ORG-OR-INDIVIDUAL-USER.PDF]
WordPress Toolkit is a single management interface that enables you to easily install, configure, and manage Wordpress. Refer to below guide on steps to Install and Manage Wordpress. [https://247livesupport.biz/kb/images/how-to-install-and-manage-wordpr...
Please download the PDF guide below to access MailSentinel Portal via cPanel / Plesk Control Panel
For guide to manage app passwords for two-step verification CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/HOW-TO-MANAGE-APP-PASSWORDS-FOR-TWO-STEP-VERIFICATION.PDF]
For guide to perform migration from other email service to office 365 using IMAP CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/MIGRATION-FROM-OTHER-EMAIL-SERVICE-TO-OFFICE-365-USING-IMAP.PDF]
For guide to recall or replace an email message that you sent CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/RECALL-OR-REPLACE-AN-EMAIL-MESSAGE-THAT-YOU-SENT.PDF]
Make sure that there is no wildcard domain like '*.example.com' or 'webmail.example.com' present on subscription in Plesk(PLESK > DOMAINS) that is required to secure. Remove it if found. Obtain a new Let's Encrypt certificate in DOMAINS > EXAMPLE.COM > ...
HOW TO SETUP CPANEL AFTER GETTING A VPS AUTOMATION.  Upon cPanel license activated by our Engineer, you may proceed to update the IP in control panel for cPanel accounts UPDATING THE IP ADDRESS IN THE CONTROL PANEL. To change the IP for the WHM/cPan...
ENABLING TWO FACTOR AUTHENTICATION (2FA) FOR SMARTERMAIL  Logging into webmail with 2FA enabled requires two methods of authentication: your SmarterMail account password and a verification code that's only available to you. This verification code can be ...
HOW TO SETUP YOUR REMOTE ACCESS KEY IN WHM. This demo assumes you've already logged in to WebHost Manager (WHM). Now let's learn how to setup a remote access key. A remote access key is what's needed if you want to have a script automatically connect ...
For guide to troubleshoot issue with teams problem CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/HOW-TO-TROUBLESHOOT-ISSUE-WITH-TEAMS-PROBLEM.PDF] HOW TO TROUBLESHOOT TEAMS ERROR - "WE'RE SORRY -- WE'VE RUN INTO AN ISSUE...
FileZilla is one of the most commonly used FTP clients thanks to its rich-featured and user-friendly interface. You can download the latest stable version available from their official WEBSITE [HTTPS://FILEZILLA-PROJECT.ORG/DOWNLOAD.PHP?SHOW_ALL=1]. STE...
In order to create a Addon domain in cPanel please follow these easy steps: 1. Log in to cPanel https://ip:2083 [https://ip:2083] 2. Click on Addon Domains. 3. Key in the details and click on "Add Domain". There you go, the Addon domain have been ...
TO HOST A NEW WEBSITE WITH AN ADDON DOMAIN NAME: * LOGIN TO PLESK. * Go to the Websites & Domains. * click Add Domain. * Specify the name of the Addon domain or the new domain that you want to add in your web hosting account on this page. * ...
HOW TO ADD A DOMAIN FORWARDER IN PLESK This demo assumes you've already logged in to Plesk. Now let's learn how to add a domain forwarder. Click the ADD DOMAIN button. Now enter the domain name you want as a forwarder. In the HOSTING TYPE section, c...
In a default WordPress installation, the only place the log out link is displayed in is the WordPress admin bar. If your WordPress site is designed primarily for registered users, it can be helpful to add a log out link to the navigation menu. ADDING A ...
CAPTCHA is an effective tool that you can use to prevent your contact forms from being used by automated bots, sometimes called spambots, to post spam on your site. CAPTCHA protection works by displaying an image containing text on each contact form. User...
To add contacts from the Global Address List easily in Microsoft Outlook, please do as following: Step 1: Open the Address Book dialog box: * In Outlook 2007, click the TOOLS > ADDRESS BOOK; * In Outlook 2010 and 2013, click the ADDRESS BOOK butto...
WordPress is equipped with a powerful WYSIWYG (WHAT YOU SEE IS WHAT YOU GET) post and page editor that works in a similar way to a word processing application, like Microsoft Word or Google Docs. You can type text into the editor and use buttons presented...
Domain aliases enable you to point one or more domains to your primary domain. For example, if your primary domain is _example.com_, you could have domain aliases for _example.org_ and _example.net_ that point to _example.com_. Now let's learn how to cr...
Domain aliases enable you to point one or more domains to your primary domain. For example, if your primary domain is _example.com_, you could have domain aliases for _example.org_ and _example.net_ that point to _example.com_. To add a new domain alias...
To add a new domain in Plesk, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS: 3. Click ADD DOMAIN: The ADDING NEW DOMAIN NAME page appears: 4. In the DOMAIN NAME text box, type the domain name for the si...
Below steps to guide you on creating subdomain to your main domain. * Login in to cPanel. * Click the "Subdomains" icon. * Enter the prefix of your new subdomain. * Make sure the domain name your subdomain will be associated with is selected....
After you create a domain, you can easily add a new subdomain (for example, _testing.example.com_). To do this, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS: 3. Click ADD SUBDOMAIN. 4. In the SUBDOMAIN N...
Free VestaCP File Manager for Lifetime: VestaCP is a well-designed file manager. Its graphical interface is modern. A lot of functions are included in it. You can make, delete or rename a folder, upload copy, move or edit any file through your browser. ...
Please take note that Malaysia and in some countries, or better said some ISPs are now blocking SMTP Port 25 to mitigate Spam in their network. An approach lots of systems administrators are taking is to use port 26, so you can configure your email clie...
There are a few different methods that can be used to review your bandwidth usage from within your cPanel account. The easiest and quickest way to check your current bandwidth would be to simply look onto the left hand side of your control panel, once y...
WHAT IS AN AFFILIATE LINK? An affiliate link is a link from your website to a website that sells a product or service. If your site visitor clicks the affiliate link and purchases the product on the affiliate site, you earn a small commission. For exampl...
BACKING UP A DATABASE You can quickly and easily create a database backup using Plesk. When you do this, Plesk exports the database as an SQL file. To back up a database using Plesk, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, c...
Here we provide sample of most popular iptables configuration. We will block all connections except specific ports First of all to exclude any errors because of previous config we will delete all current iptables rules. SSH to your server with root ...
There can be many reasons for which you might want to block access from specific countries. We will not get into such details. We will present two methods that you can use. METHOD #1 - WITH CPHULK CPHULK is the cPanel solution to brute force attacks. ...
In order to change PHP version in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on "Select PHP Version" 2. Select the preferred/ required PHP version 3. Click on "Set as current" and then on Save to ...
RESET PASSWORD FROM CPANEL * Log into CPANEL. * Click "PASSWORD & SECURITY" in the _Preferences_ section * You can change your password by filling in the fields and clicking CHANGE YOUR PASSWORD NOW!. Be sure to use a strong password. Way to go! Y...
There are two main protocols for email applications: - POP3 (POST OFFICE PROTOCOL 3) - IMAP (INTERNET MESSAGE ACCESS PROTOCOL) You can change your POP3 connection to IMAP connection via the steps below. 1) BACK UP MAILBOXES Back up mailboxes is ...
Depending on your needs and situation, you might need to increase or decrease your email quota. Increasing your email quota will allow user to store more emails before he is forced to delete the mails or empty the trash folder. Here are the steps you'll...
Your website title is the name of your website and in most themes is displayed at the top of every page. To change the title of your WordPress website go to SETTINGS > GENERAL and change SITE TITLE to your new title. Then click SAVE CHANGES.
Changing the root/administrator password for your Automated VPS within the Billing Portal is simple and SECURE! Go to your respective active VPS In the ROOT PASSWORD field, click on PENCIL icon to change root password. You will be asked to enter root'...
Depending on your needs and situation, you might need to change login details of an email account under your Dynamail account. Here are the steps you'll need to follow - 1. Log in to MAIL.DYNAMAIL.ASIA using your Administrator account. 2. Click on S...
To change the memory_limit for PHP, please follow these steps: 1. Log into cPanel. 2. Find and click 'SELECT PHP VERSION'. 3. Then click 'SHOW PHP OPTIONS' there will be a list of options you can modify. 4. You can adjust your PHP MEMORY LIMIT up to ...
IN ORDER TO CHANGE PHP VERSION IN CPANEL PLEASE DO THE FOLLOWING: ==================SELECT PHP VERSION================== 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on "Select PHP Version" 2. Select the preferred/ required PHP vers...
 PLESK HAS THE FOLLOWING PHP VERSIONS INSTALLED: * 5.6 * 7.0 To switch between these versions, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS. 3. Click HOSTING SETTINGS: 4. Under WEB SCRIPTING AND ST...
HOW TO CHANGE SSH PORT. Open the file _/etc/ssh/sshd_config_ with your favourite text editor. For example: nano /etc/ssh/sshd_config Find the string which defines the port and edit it: # What ports, IPs and protocols we listen for Port 22 Now resta...
In the event that you need to change your server administrator password you can do so by following the steps below. CHANGE YOUR SERVER ADMINISTRATOR PASSWORD IN WINDOWS SERVER 2012 * Log into your server via REMOTE DESKTOP. * Press your WINDOWS KE...
CHANGING ASP.NET VERSIONS To change the active ASP.NET version on your Plesk account, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS. 3. Locate the domain you want to configure, and then click HOSTING SETTI...
While WordPress can be configured to display posts and pages with SEO-friendly URLs, the platform's default search URL structure (http://www.mydomain.com/?s=search-term [http://www.mydomain.com/?s=search-term]) is less attractive for search engine crawler...
CHANGING THE DOCUMENT ROOT DIRECTORY To change the document root directory in Plesk, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS. 3. Locate the domain you want to edit, and then click HOSTING SETTINGS: ...
If you wish to change the display language of your WHM administration portal, use the following steps. Log in to WHM and under SERVER CONFIGURATION, select TWEAK SETTINGS. In the Tweak Settings page, select the SYSTEM tab. Scroll down to SERVER LOCA...
To change the port that REMOTE DESKTOP listens on, follow the below steps - These are the steps that will help you to modify the registry. Ensure that you modify the registry correctly as if anything goes wrong, it may create issues. For security, backu...
This article describes how to use phpMyAdmin to change the collation settings for MySQL databases and tables. ABOUT CHARACTER SETS AND COLLATION MySQL enables you to store and process data in a wide variety of languages using various character sets. Fo...
HOW TO CHANGE THE PRIMARY LANGUAGE IN CPANEL This demo assumes you've already logged in to cPanel, and are starting on the home screen. Now let's learn how to change the primary language. Click the CHANGE LANGUAGE icon. Select the new desired languag...
If you have a website installed for the primary domain of your hosting account, by default your website is loaded from the public_html folder. Public_html is the root folder for the primary domain and is also called web root folder or document root direct...
To change the root password for your VPS or Dedicated server via WHM: 1. Log into WHM. 2. Go to SERVER CONFIGURATION > CHANGE ROOT PASSWORD menu. 3. Enter the new password in NEW ROOT PASSWORD and CONFIRM PASSWORD fields (you may use built-in Password G...
CHANGING A WORDPRESS ACCOUNT USERNAME After you create a WordPress login account, you may want to change the username. However, you cannot do this from the WordPress administration screen. Instead, you can use phpMyAdmin to change the username manually i...
HOW TO CHANGE YOUR HEADER IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to change your header image. 1. Click Appearance in the left margin. 2. Then click Header. 3. Here we can see a preview of our c...
HOW TO CHANGE YOUR PLESK PASSWORD This demo assumes you've already logged in to Plesk. Now let's learn how to change your Plesk password. Click your login username here. Then click EDIT PROFILE. This is the General tab, where you can change your ema...
CHECKING IF AN IP IS BLOCKED IN IPTABLES Check if IP is blocked: > iptables -L -n --line | grep [IP Address] If IP appear as DROP or REJECT, the IP has been blocked Unblock the IP Address: > iptables -I INPUT -s [IP Address] -j ACCEPT Blocking ba...
Check domain status at Whois (https://who.is/). The "Status" content shows if your domain is Active. If Status shown is "clientTransferProhibited", "clientDeleteProhibited", "clientUpdateProhibited", "OK' or "Active" (screenshot below refers), then your...
Check domain status at Whois (https://who.is/). The "Status" content shows if your domain is suspended by your Registrar. If Status shown is "clientHold", "serverHold" or "onHold" (screenshot below refers), then your domain is suspended by Registry/Regis...
I) CPANEL/WHM There are a few ways to check your memory usage in WHM or cPanel control panels. You may check the general overview of the server status via WHM > Server Information and WHM > Service Status, which also includes information about memory usa...
There are several ways to check the version of the MySQL service on your account. The first one is via a PHP script. You have to create a new file on your account, for example mysql.php, and inside it place the following: 1 2 3 4 5 6 7 8 9 10...
METHOD #1: CHECKING THE VERSION OF CPANEL / WHM BY THE ‘CPANEL’ COMMAND Using the cPanel command: /usr/local/cpanel/cpanel -V 11.50.0 (build 27) METHOD #2: CHECKING THE VERSION OF CPANEL / WHM BY LOOKING AT THE VERSION FILE Using the version file:...
The LiteSpeed cache can be cleared by deleting the cache files stored in your account. To clear the cache manually, follow these steps: 1) Log in to CPANEL. 2) Click on FILE MANAGER in the FILES section of cPanel. 3) Click on the text of the LSCACHE...
The LiteSpeed cache can be cleared by deleting the cache files stored in your account. To clear the cache manually, follow these steps: 1) Log in to PLESK. 2) Click on the FILE MANAGER. 3) In the left column of FILE MANAGER, click on the LSCACHE fol...
100, 200, 300 SERIES CODES HTTP status codes ranging from 100 to 199 are informational codes. If a browser is attempting to access a website and these codes are returned, they are normally not displayed onscreen. They are simply internal codes for the br...
HOW TO CONFIGURE EMAIL IN GMAIL? Please follow the instructions in the screen shots. 1. Login to your Gmail account then click on "Settings" 2. Under Settings, Click on "Accounts and Import" 3. Scroll till you see "Check mail from other accounts" ...
TO INSURE YOUR MAIL SEVER IS TWEAKED CORRECTLY. PLEASE MAKE SURE YOU HAVE THE FOLLOWING CONFIGURED ON YOUR DOMAIN DNS AND MAIL SERVER. NOTE: IF YOUR DOMAIN DNS IS MANAGED BY SHINJIRU AND USING THE SHARED HOSTING ENVIRONMENT ALL THE ABOVE SETTINGS DONE B...
This article describes how to configure the permalink structure in WordPress. ABOUT WORDPRESS URLS By default, WordPress uses the following URL format to display a site's pages and posts: _http://www.example.com/?p=63_ This URL is known as a "perma...
If you want to use WordPress on a new domain all you need to do is change the SITEURL and HOME options in our WordPress Dashboard or via FTP. USING THE WORDPRESS DASHBOARD To do this go to SETTINGS > GENERAL and replace WORDPRESS ADDRESS and SITE ADDRE...
Before you attempt to connect, make sure you have created a database in your hosting account. To connect to your SQL database using SQL Server Management Studio (SSMS), follow the steps listed below: * Open SQL SERVER MANAGEMENT STUDIO, the CONNECT TO ...
Please contact our support by submitting a support ticket via our ticketing portal http://247livesupport.biz [http://247livesupport.biz] Or contact us via 24x7 Technical Hotline at +603.9212.8338 - NVIP Customers --> Press "0" for Customer Care - VIP...
CONTROL SEARCH ENGINES FROM CRAWLING YOUR WEBSITE. In order for your website to be found by other people, search engine crawlers and save your website contents, also sometimes referred to as bots or spiders, will crawl your website looking for updated t...
CREATING AN FTP ACCOUNT * Login to cPanel. * Click the FTP ACCOUNTS button in the _Files_ section. * In the _Add FTP Account_ section, fill in the fields as needed. Below is a brief description of the options. OPTION DESCRIPTION LOGIN: ...
HOW TO CREATE A CATCHALL EMAIL ACCOUNT IN PLESK This demo assumes you've already logged in to Plesk. Now let's learn how to create a catchall email account. Click the MAIL tab. Then click the MAIL SETTINGS tab. Select the domain for which you want to...
In order to create a domain in WHM please do the following: 1. Login to the WHM. 2. Click ACCOUNT FUNCTIONS. 3. Click the icon CREATE A NEW ACCOUNT. 4. Under DOMAIN INFORMATION enter the domain, username, password (twice) and the contact email add...
To host a new website with a second-level domain name: 1) Go to WEBSITES & DOMAINS, click ADD DOMAIN and follow on-screen instructions. NOTE: Depending on the Plesk edition, the information that you can specify on the ADD DOMAIN screen might differ. ...
If your website is using long URL like EXAMPLE.COM/FILES/FOLDER/SITEMAP.HTML, you can change it into "EXAMPLE.COM/SITEMAP" in .htaccess Modify this line according to your needs and then add this code to your .htaccess file. RewriteEngine on RewriteRul...
HOW TO CREATE AN AUTO-RESPONDER IN SMARTERMAIL This tutorial assumes that you have already logged into your email account in SmarterMail Click the down arrow button to scroll down in the left navigation toolbar if the Settings icon is not visible Unde...
HOW TO CREATE AND MANAGE USER ACCOUNTS IN PLESK This demo assumes you've already logged in to Plesk. Now let's learn how to create and manage user accounts. Click the USERS tab. If you want to allow other users to access Plesk to manage websites, app...
HOW TO CREATE APPOINTMENTS IN SMARTERMAIL This tutorial assumes that you have already logged into your SmarterMail account To create a new Appointment, select the icon for Calendar in the left navigation toolbar Let's move the calendar ahead one day b...
CREATE YOUR OWN DNS SERVER ON YOUR OWN DOMAIN, AS KNOWN AS CHILD NAMESERVER: If you are VPS or Dedicated Server customer with the Plesk access you can have your own Child NameServer. Once you get the child NS setup you will be able to manage your domain...
CREATE YOUR OWN DNS SERVER ON YOUR OWN DOMAIN, AS KNOWN AS CHILD NAMESERVER: If you are VPS or Dedicated Server customer with the cPanel WHM access you can have your own Child NameServer. Once you get the child NS setup you will be able to manage your d...
HOW TO CREATE CONTACTS IN SMARTERMAIL This tutorial assumes that you have already logged into your SmarterMail account To create a new Contact, select the icon for Contacts in the left navigation toolbar Existing Contacts will be listed here. We wil...
HOW TO CREATE CUSTOM ERROR PAGES IN CPANEL This demo assumes you've already logged in to cPanel, and are starting on the home screen. Now let's learn how to create custom error pages. Click the ERROR PAGES icon. This is where you create your custom e...
TO CREATE NEW EMAIL ACCOUNTS, PLEASE FOLLOW THESE STEPS: 1. Login to Dynamail using your Postmaster account(admin). 2. Click on Domain Settings. 3. On the left pane, click on "Accounts" then on "New" to create new email account. 4. On new pop up, f...
In order to create email in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on EMAIL ACCOUNTS 2. Fill in the details 3. Click on CREATE ACCOUNT
In order to create email account in Dynamail please do the following: 1. Login to Webmail using the Postmaster account, then Click on SETTINGS. 2. Click on USERS under settings, then NEW to create new email account(user). 3. Fill in the preferred US...
HOW TO CREATE EMAIL IN PLESK? The following steps will allow you to create new email accounts in Plesk: 1. Login to Plesk. 2. Click the Email Address icon. 3. Click the Create E-mail Address button. * Enter a name for this email account. * S...
HOW TO CREATE NEW FOLDERS IN SMARTERMAIL This tutorial assumes that you have already logged into your SmarterMail account Select the Actions menu dropdown and then click on New Folder Select and enter a Folder name Click the Save button Select and r...
HOW TO CREATE TASKS IN SMARTERMAIL This tutorial assumes that you have already logged into your SmarterMail account To create a new task, select the icon for Tasks in the left navigation toolbar Let's create a new task by clicking on the New button S...
You can use either of the below commands to stop directory browsing, just add either one to your .htaccess file. Options -Indexes or Options None This is useful if you have a big list of files in a directory with no index.html file and you don't wan...
For security purposes, we recommend that you to disable directory browsing on your website so no one can see the files/folders of your website. You can disable Directory Browsing by adding this line to your .HTACCESS file. Options -Indexes To edit the...
This article describes how to disable individual plugins, as well as how to disable all plugins at once. DISABLING INDIVIDUAL PLUGINS You can easily enable and disable individual plugins from the WordPress interface. To do this, follow these steps: ...
TO EDIT .HTACCESS FILE VIA THE CPANEL FILEMANAGER FOLLOW THE BELOW STEPS – 1. Log into your cPanel account. 2. In the "Files" section, click on "File Manger" Icon. 3. cPanel File Manager will be open, select the appropriate domain name or folder loca...
HOW TO EDIT YOUR CONTACT INFORMATION IN PLESK This demo assumes you've already logged in to Plesk. Now let's learn how to edit your contact information. Click the ACCOUNT tab. Then click the MY PROFILE button. Click the CONTACT DETAILS tab. This is...
HOW TO EDIT YOUR PROFILE IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to edit your profile. 1. Click Users in the left margin. 2. Then click Your Profile. 3. On this screen you can edit options relat...
HOW TO ENABLE APACHE MOD_REWRITE The Apache web server is a very popular web server among various Linux distributions. This popularity is partly due to its modular design that allows you to customize the web server to fit your needs by enabling or disabl...
HOW TO ENABLE AUTO-REPLY FOR AN EMAIL ACCOUNT IN PLESK This demo assumes you've already logged in to Plesk. Now let's learn how to enable auto-reply for an email account. Click the MAIL tab. Select the email address for which you want to setup an aut...
There are some files on your web server are hidden for security purpose. They could be anything; configuration file, setting file, error log and etc. However, if you need to access these hidden files, you can do so by enabling cPanel to show hidden files....
CONFIGURE FTP SERVERS To configure your FTP server, cPanel & WHM version 60 and later: PURE-FTPD SERVERS To edit the FTP configuration for a PureFTP server, perform the following steps: 1) Log in to the server as the root user via SSH. 2) Open the...
When a user hits your website a call is made to your server here to deliver the requested files. The larger the files are, the longer it will take for your webpage to load for your visitors. By enabling gzip compression you're reducing the size of the fil...
HOW TO ENABLE SPAM PROTECTION IN CPANEL This demo assumes you've already logged in to cPanel, and are starting on the home screen. Now let's learn how to enable spam protection. First click the BoxTrapper icon. Box Trapper protects your inbox from sp...
This guide will give you an overview of how to enable your DKIM & SPF records from within your cPanel web hosting account. When sending emails that use your domain as the sender, you always want to ensure that you have the correct SPF records enabled on...
ENABLING PYTHON IN CPANEL You can now set up multiple application quickly from within cPanel. Each Python application can have it's own directory structure and installed on it's own domain, subdomain, or subfolder. Each installation can also have it's ow...
HOW TO FIND AND INSTALL APPLICATIONS IN PLESK This demo assumes you've already logged in to Plesk. Now let's learn how to find and install third party applications. Click the APPLICATIONS tab. You can use third party applications to add features to y...
HOW TO FIX CPU PROBLEMS IN WORDPRESS UPDATE WORDPRESS If you're not using the latest version of WordPress update now [http://codex.wordpress.org/Updating_WordPress]. Make sure you backup your site first! UPDATE PLUGINS Updating your WordPress plugins t...
As a dynamic content management system, WordPress relies on a MySQL database that stores your content, website settings and more. If WordPress is unable to communicate with its database, you'll see an error message stating: ERROR ESTABLISHING A DATABASE C...
This article is the guide to clear and reset the DNS resolver cache which stores the IP address attached to frequently used DNS names. It is also useful to speed up the DNS propagation for a newly added or modified domain, at least it will remove the loca...
IN ORDER TO GENERATE A FULL BACKUP IN CPANEL PLEASE DO THE FOLLOWING: 1) Log in to CPANEL https://ip:2083 [https://ip:2083]--> click on "BACKUP" icon 2) Under FULL BACKUP, click "DOWNLOAD A FULL WEBSITE BACKUP". 3) On the next page, select the HOME D...
_HOW TO GENERATE A FULL BACKUP IN PLESK_ In order to generate a full backup in Plesk please do the following: 1. Log into Plesk 2. Click on Domains 3. Click on Manage Domain or Manage Hosting 4. Click on Websites & Domains 5. Click on Backup Ma...
The following items use up space on your hosting account so these are the things we'll be looking at: * Website files * E-mail * Backups REDUCING WEBSITE FILES TO CLEAR SPACE Deleting website files is something you should NEVER do otherwise it'l...
This tutorial assumes that you have already created a database. If you have not, you will need to do so first. To import a database into an existing database (.sql file) in cPanel using phpmyadmin follow the steps below. * Log into your cPanel account...
HOW TO IMPORT EMAILS AND CONTACTS FROM ANOTHER EMAIL SERVICE IN SMARTERMAIL This tutorial assumes that you have already logged into your SmarterMail account Click the down arrow button to scroll down in the left navigation toolbar if the Settings icon ...
To increase the concurrent connections to Apache in WHM, Login to WHM as "root" and navigate to SERVICE CONFIGURATION --> APACHE CONFIGURATION --> GLOBAL CONFIGURATION By default the value is set to this SERVER LIMIT --> 256 MAX REQUEST WORKERS --...
This article describes how to install the Node.js platform. You can use Node.js to host third-party applications or you can run your own applications. INSTALLATION PREREQUISITES There are two prerequisites for running Node.js on a server: * Your acc...
ABOUT FAIL2BAN Fail2Ban is a widely used tool for protecting the bruteforce attack analyzing the server log files. This will help us to automatically protect the server from malicious login attempts. INSTALLING FAIL2BAN Usually the default Centos Yu...
All cPanel hosting plan now enabled with free Auto SSL. WHAT IS AUTOSSL? FREE SSL. AutoSSL is activated by default in your hosting account as it automatically installs and renews cPanel/Sectigo certificates for each domain in cPanel. AutoSSL performs...
Copy and paste the following command into SSH. 1. Installing imagemagick: yum -y install ImageMagick-devel ImageMagick-c++-devel ImageMagick-perl 2. Installing the imagemagick PHP extensions for PHP versions 5.4, 5.5, 5.6, 7.0 and 7.1 for phpver in $(...
HOW TO INSTALL WORDPRESS USING SOFTACULOUS IN CPANEL In this tutorial we'll go over using the included Softaculous to install a WordPress website on your cpanel web hosting account. First, log into your cPanel account & locate the Softaculous instal...
HOW TO INSTALL WORDPRESS WITH PLESK? To install a new WordPress copy on a subscription: 1. Log into your Plesk panel. 2. When you click on WEBSITES & DOMAINS TAB, following page appears. 3. Click on the WORDPRESS ICON on the upper right hand side o...
Every time a visitor loads a webpage it has to download all the web files to properly display the page. This includes all the HTML, CSS, JavaScript, images and videos. LEVERAGING THE BROWSER CACHING allows you to control for how long the browser should ca...
HOW TO LIMIT THE NUMBER OF OUTGOING MESSAGES IN PLESK This demo assumes you've already logged in to Plesk. Now let's learn how to limit the number of outgoing email messages. Click SHOW MORE to expand the list of options for this domain. Then click t...
HOW TO MANAGE CATEGORIES IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to manage your categories. 1. Click Posts in the left margin. 2. Then click Categories. 3. This is where you can add a new catego...
MANAGING DATABASES CREATING A DATABASE To create a MySQL database, follow these steps: * In the Databases section of the cPanel home screen, click MySQL(R) Databases. * Under Create New Database, type the name of the database in the New Database...
CREATING A DATABASE To create a database, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click DATABASES. The DATABASES page appears. 3. Click ADD DATABASE. The ADD A DATABASE page appears. 4. In the DATABASE NAME text box, type ...
HOW TO MANAGE DNS ZONES IN PLESK This demo assumes you've already logged in to Plesk. Now let's learn how to manage DNS zones. Click SHOW MORE to expand the list of options for this domain. Then click the DNS SETTINGS option. From here you can switc...
Applicable only if the domain name is registered with Shinjiru. 1. Make sure you have subscribed DNS MANAGEMENT SERVICE for your domain name with Shinjiru. 2. Login to your account. Under DOMAINS tab, click on MANAGE DNS (http://prntscr.com/197tnbp). ...
HOW TO MANAGE PAGES IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to manage pages. 1. Click Pages in the left margin. 2. Then click Add New. 3. Enter a title for the new page. 4. Then enter the page ...
HOW TO MANAGE PLUGINS IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to manage plugins. 1. Click Plugins in the left margin. 2. Then click Installed Plugins. 3. This page will show you a list of all yo...
Please refer below for the steps on managing your domain with DNS Management. Take note that this feature ONLY available for domain names registered before July 2018. 1. Log on to your client account via https://billing.shinjiru.com [https://billing.s...
HOW TO MANAGE USERS IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to manage users. 1. Click Users in the left margin. 2. Then click Add New. 3. Enter a username and email address for the new user. 4....
This article describes how to manually migrate emails using Ms Outlook. There are 3 stages involved; i. Configure email as POP3 ii. Export email data (PST/OST) iii. Import email data I. CONFIGURE THE EMAIL ACCOUNT AS POP3 To configure the emai...
HOW TO MODIFY SETTINGS IN SMARTERMAIL This tutorial assumes that you have already logged into your SmarterMail account Click the down arrow button to scroll down in the left navigation toolbar if the Settings icon is not visible From the User tab in A...
In this article we will briefly cover the basics of monitoring your server via WHM. By following this process you will learn how to find: service status, resource usage, and Apache stats. * With WHM open in your web browser, (a) type "status" into the ...
Do you want to move a WordPress files from folder to root folder? STEP 1. CREATE A COMPLETE BACKUP OF YOUR WEBSITE For this example, the path of Wordpress files of website shinjiru.org is : /home/shinjiru/public_html/wp 1) SELECT ALL the files 2) C...
OPTIMIZING YOUR DATABASE TABLES We will be demonstrating how to optimize your MySQL tables. > NOTE: Some tables can not be optimized. 1) Log into your cPanel and select the PHPMyAdmin icon. 2) Select the database you wish to optimize. 3) Select the...
Wordpress is currently one of the most popular blogging/CMS applications. Here are some ideas for optimizing Wordpress and reducing the CPU consumption of this PHP script. * MAKE A BACKUP OF YOUR ACCOUNT FIRST, and then upgrade to the latest version o...
OVERVIEW There are a few different ways to preview your site before DNS resolves it. Or after you upload your website files and database to your hosting. USING PLESK'S BUILT-IN PREVIEW FEATURES Plesk comes with a built-in preview features that you m...
HOW DO I CONNECT TO MY WINDOWS SERVER VIA RDP? DO NOTE: For our servers, we uses custom RDP port such as TCP PORT: 45200 OR 45666 for security reasons. By default, the server listens on TCP PORT 3389. Format entering server's hostname or ip address wit...
In order to reboot your VPS or Dedicated server via WHM follow these steps: 1. Log into WHM on your server using ROOT details. 2. Navigate to SERVER REBOOT section: 3. Select one of the available options: FORCEFUL SERVER REBOOT - this option will for...
HOW TO RECOMPILE APACHE/PHP. Below are the steps to recompile apache/php in your cpanel server. Use it if you know properly. Log into WHM and navigate to EasyApache4 (Apache Update) On the main page make sure 'Begin by selecting a profile to load:' i...
MySQL database size limitations are applied for all shared hosting plans, in order to ensure fair resource usage. The limitation is 1GB. If a database on your account has exceeded the database size limitation (or it is getting close to reaching the limi...
THESE INSTRUCTIONS ARE INTENDED SPECIFICALLY FOR REMOVING A USER ON CENTOS 7. STEP 1: DELETE THE USER It's just one simple command to add a user. In this case, we're adding a user called mynewuser: userdel mynewuser If you want to remove all of th...
By default, Plesk requires users to authenticate before they can view the statistics page for a website or domain. If you want, however, you can remove password protection from the statistics page. REMOVING PASSWORD PROTECTION To remove password protec...
It's very easy to rename a table in phpMyAdmin. To do so, simply follow these steps: * Log in to cPanel. * From the DATABASES section, click on the PHPMYADMIN icon. * In the narrow left column, select the database containing the table you wis...
STEP 1: BACKING UP THE DATABASES Before you attempt to repair any database, you should back it up first. To back up all of the files from all of your databases, follow these steps: * Log in to your server using SSH. * Stop the MySQL server using th...
HOW TO REPAIR DATABASE TABLES Before we start a repair of a database table, we want to first check to see if we have to do it. 1) Log into your cPanel and select the PHPMyAdmin icon. 2) Select the database you wish to check. 3) Select the tables you...
It is highly recommended that you make a backup of your database before continuing. ACCESS PHPMYADMIN These steps explain how to access phpMyAdmin. * From your account CPANEL, go to the DATABASES GROUP OF ICONS, and click on PHPMYADMIN * When p...
HOW TO RESET EMAIL PASSWORD IN LINUX CPANEL? * Log in to cPanel and click on Email Accounts. * Click on "Password" at the specific email in order to reset the password for it. * Type in the password in provided spaces and then to commit the changes...
HOW TO RESET EMAIL PASSWORD IN PLESK? The following steps will allow you to reset email account's login details in Plesk: 1. Login to Plesk. 2. Click the Email Address icon. 3. Click on the email address that you wish to reset password. 4. You m...
HOW DO I RESTART MY DEDICATED SERVER THRU MY PLESK CONTOL PANEL? > If while troubleshooting an issue with your server you determine > that you need to restart, you can do this easily from you Plesk > Control Panel as follows; > > * Log into your server'...
1. Go to MyNIC Domain Management System (http://mydomain.shinjiru.com.my/). 2. Click on "Forgot Password" link. 3. Enter username and registered email address, complete Security challenge and click on "Reset Password" button. 4. Reset password link wil...
1. Go to MyNIC Domain Management System (http://mydomain.shinjiru.com.my/). 2. Click on "Forgot Username" link. 3. Enter domain name and registered email address, complete Security challenge and click on "Retrieve Username" button. 4. Username and rese...
NOTE: If your script does not generate any output, it is possible that notification emails are not sent either, however, the cron job is working. In order to set up a cron job, go to cPanel > section ADVANCED > CRON JOBS menu: GENERAL CRON JOB FORMAT ...
USE THESE COMMANDS TO SECURELY _DOWNLOAD FROM_ A SERVER STANDARD SSH PORT: rsync -avHe ssh _user_@_server_:_/path/to/file_ _/home/user/path/to/file_ * USER: The username of the remote user through which you'll be logging into the target (remote) se...
You can send email using PHPMailer from your PHP script with SMTP authentication. To use PHPMailer classes, you just need to download PHPMailer class files from the following URL: https://github.com/PHPMailer/PHPMailer [https://github.com/PHPMailer/PHPMa...
HOW TO SET A DEFAULT EMAIL ADDRESS FOR UNROUTED EMAILS IN CPANEL This demo assumes you've already logged in to cPanel, and are starting on the home screen. Now let's learn how to set our default email address. Click the DEFAULT ADDRESS icon. If you h...
To set Auto-Responder for STRONGBOLT EMAIL, 1. Login to StrongBolt Webmail Interface 2. Once login, go to "Mail" tab and click "Filters" 3. Click on "Vacation" and setup the auto responder message. 4. You can exclude if there is any email you want...
To set Email Forwarding for STRONGBOLT EMAIL, 1. Login to StrongBolt Webmail Interface 2. Once login, go to "Mail" tab and click "Filters" 3. Click on "Forwarders" and fill the email ID that you intend to forward. 4. Click "Keep a copy of messages...
Email forwarding redirects incoming messages from one email address to a different email address. In this guide, we show you how to setup an EMAIL FORWARDER in both your _cPanel._ 1) Login cPanel/WHM 2) Please select domain and click add forwarder 3...
HOW DO I SET UP EMAIL FORWARDING IN PLESK? * Login to the Plesk control panel. * Once logged in, click on the EMAIL ADDRESS icon. * On the Mail page, click on the email address for which you want to create an email forwarder. * On the nex...
The Uncomplicated Firewall (UFW) is a frontend for iptables and is particularly well-suited for host-based firewalls. UFW provides a framework for managing net filter, as well as a command-line interface for manipulating the firewall. UFW aims to provide ...
Now let's learn how to setup domain redirects. 1. Login to cPanel 2. Click the "Redirects" icon. 3. Choose whether you want this redirect to be temporary or permanent. 4. Then enter the URL you want to redirect. 5. Then enter the destination URL...
HOW TO SETUP AN AUTORESPONDER IN CPANEL This demo assumes you've already logged in to cPanel, and are starting on the home screen. Now let's learn how to create an autoresponder in cPanel. Click the AUTORESPONDERS icon. This is where you create autor...
HOW TO SETUP CONTENT FILTERING IN SMARTERMAIL This tutorial assumes that you have already logged into your SmarterMail account Click the down arrow button to scroll down in the left navigation toolbar if the Settings icon is not visible Click on the +...
To create free account and add your domain to "dns.he.net" Please follow below steps: 1. CREATE A FREE ACCOUNT AT HTTPS://DNS.HE.NET/INDEX.CGI? [HTTPS://DNS.HE.NET/INDEX.CGI?]  2. KEY IN ALL THE DETAILS REQUIRED TO OPEN AN ACCOUNT. ONCE DONE AN EMAIL ...
To create free account and add your domain to Freedns.afraid.org, Please follow below steps: 1. Create a free account at https://freedns.afraid.org/signup/?plan=starter [https://freedns.afraid.org/signup/?plan=starter] 2. Key in all the details requi...
1. From the home screen, select the _APPLICATIONS_ tab (located on the bottom center of the home screen). 2. Select_ EMAIL_. 3. From the SET UP EMAIL screen, enter your email address (user@domain.com) and your password. 4. Select MANUAL SETUP > Select ...
CPanel webmail can be accessed by these links: * http://yourdomain.com/webmail * https://hostnameserver/webmail (replace hostnameserver with the hostname your cPanel account is hosted on) === ROUNDCUBE === 1. After logging into Roundcube webmail ...
HOW TO SETUP SCHEDULED TASKS IN PLESK This demo assumes you've already logged in to Plesk. Now let's learn how to setup scheduled tasks. Click the SCHEDULED TASKS link here on the right. Before adding a task, let's click SETTINGS. Set your time zone,...
HOW TO SETUP SPAM FILTERING IN SMARTERMAIL This tutorial assumes that you have already logged into your SmarterMail account Click the down arrow button to scroll down in the left navigation toolbar if the Settings icon is not visible Click on the + si...
HOW TO USE THE LITESPEED WEB CACHE MANAGER This article describes how to use the LiteSpeed Web Cache Manager to manage LiteSpeed caching for your account. LiteSpeed is a built-in caching engine on Turbo Boost and Turbo Max Web Hosting accounts that can s...
HOW TO SETUP TRUSTED SENDERS IN SMARTERMAIL This tutorial assumes that you have already logged into your SmarterMail account Click the down arrow button to scroll down in the left navigation toolbar if the Settings icon is not visible Click on the Tru...
HOW TO SETUP WEB USERS IN PLESK This demo assumes you've already logged in to Plesk. Now let's learn how to setup web users. Click the WEB USERS option. You can host personal web pages in your account without them having their own domain name. You d...
HOW TO SSH TO THE SERVER DO NOTE: For our servers, we use SSH PORT: 44200 (VPS) AND (55000) FOR OUR DEDICATED SERVERS (DS) for security reasons. DOWNLOAD PUTTY Use the following steps to download and open PuTTY: * Download PuTTY from the PuTTY w...
HOW TO SUSPEND WEBSITES IN PLESK This demo assumes you've already logged in to Plesk. Now let's learn how to suspend websites. You may want to suspend a website within your Plesk account, if for example you are managing the website for a third party a...
Should you wish to cancel hosting accounts using WHM, you'll find a convenient option available to terminate one or more accounts as a batch. Follow these steps to terminate multiple accounts via WHM. Log in to the WHM administration dashboard. In the s...
HOW TO TEST THE APACHE AND PHP CONFIGURATION Q. HOW CAN I BE SURE THAT MY PHP SERVER IS WORKING? AND HOW TO KNOW THE VERSION AND MODULES ENABLED? A. You can create a simple PHP script and load it from your browser in order to know the version of PHP an...
HOW TO USE REMOTE DESKTOP TO TRANSFER FILES TO YOUR WINDOWS SERVER Transferring files to your new Windows Server can be a hassle when you are first setting everything up. Plesk, FTP, or network file sharing might not be quite ready to use or your interne...
WORDPRESS DEBUG WordPress includes several settings that you can use to help debug the main application, themes, your own custom code, and more. Generally, these settings are intended for use by developers and should not be used on "live" sites. Howeve...
UPDATING WORDPRESS You should update a WordPress installation frequently to ensure it is running the latest version. There are several reasons for this: * SECURITY: WordPress updates contain fixes that patch security vulnerabilities. One of the most ...
1. Login as Admin Contact to Mynic Domain Management System (https://selfcare.ichoose.my/). 2. Search domain name >> click on Manage button. 3. Click on Edit button to update details for admin/billing contact. Understanding for contact type below: - AD...
Applicable only if you are assigned as Technical Contact for your domain name. For domain details, you may refer Whois (https://mynic.my/whois/). 1. Login to Mynic Domain Management System at https://selfcare.ichoose.my/. 2. Go to My Account >> Security...
HOW TO UPDATE YOUR CPANEL CONTACT INFORMATION OR RECEIVE A NOTIFICATION ON REACHING QUOTA LIMIT? If you want to receive notification on reaching your disk quota, bandwidth usage limit, reaching email disk quota or want to update your cPanel contact infor...
HOW TO: UPLOAD A FILE USING FILE MANAGER (CPANEL) You can upload your files directly through cPanel using the File Manager. File Manager is a web interface that allows you to manage all files associated with your account. To upload a file through cPan...
UPLOADING A FILE: * Connect to your server using FileZilla [https://247livesupport.biz/ticket/index.php?/Knowledgebase/Article/View/496/0/how-to--connect-to-my-ftp-using-filezilla]. * You will see your server's files listed in the top _Remote site_ ...
FileZilla is one of the most commonly used FTP clients thanks to its rich-featured and user-friendly interface. You can download the latest stable version available from their official WEBSITE [HTTPS://FILEZILLA-PROJECT.ORG/DOWNLOAD.PHP?SHOW_ALL=1]. STE...
HOW TO USE GIT VERSION CONTROL IN CPANEL TO INSTALL AND UPDATE A SITE Git is a distributed version control system used by many programmers. The cPanel tool provides a convenient graphical interface that allows access to Git features without using the com...
Google Analytics is a system created by Google that can track traffic and metrics on your website. By adding Google Analytics to your website, you can track and analyze the amount of visitors your website receives, the keywords users entered to find your ...
What is Header? Refer HERE [https://247livesupport.biz/ticket/index.php?/Knowledgebase/Article/View/322/0/email-header--info] for more information. HOW TO VIEW EMAIL HEADERS. HORDE - WEBMAIL * Log into Horde Webmail. * Open the email message. * ...
There are situations when you would like to either Whitelist or Blacklist email accounts in cPanel. Here are the steps you'll need to follow - 1. Log in to cPanel. 2. On the home page, under the Mail tab, select the SPAMASSASIN icon. 3. Click on the E...
This section allows you to customize the whitelist and blacklist. To add an email address to the whitelist/blacklist, perform the following steps: WHITELIST (EMAILS ALWAYS ALLOWED) This section displays the account's current number of whitelisted item...
HOW TO WRITE A COMMENT IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to write a comment. 1. First let's go to our live website. 2. Locate the post you want to comment on, then click LEAVE A COMMENT. 3...
HOW TO WRITE A NEW POST IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to write a new post. 1. Click Posts in the left margin. 2. Then click Add New. 3. Enter a title for your new post… 4. Then enter ...
There can be several reasons why SSL/HTTPS is not working on your site. DOMAIN IS NEWLY HOSTED SSL certificate has probably not been activated yet if the domain name is newly hosted. Newly registered or transferred domain can take up to 24 hours for SSL ...
IMUNIFY360 IGNORE LIST Select Imunify360 from your CPanel dashboard Ignore List tab contains the list of files that are excluded from Malware Scanner scanning. Go to Imunify360 → Ignore List tab. Here, there is a table with a list of files. The table...
CSR (Certificate Signing Request) is needed to generate the SSL certificate. This set of codes has the company information encrypted like your domain name, company name, locality, and country of operation. This set of information is required for SSL activ...
CSR (Certificate Signing Request) is needed to generate the SSL certificate. This set of codes has the company information encrypted like your domain name, company name, locality, and country of operation. This set of information is required for SSL activ...
CSR (Certificate Signing Request) is needed to generate the SSL certificate. This set of codes has the company information encrypted like your domain name, company name, locality, and country of operation. This set of information is required for SSL activ...
Steps to install SSL certificate are available in URL provided below: https://support.comodo.com/index.php?/comodo/Knowledgebase/List/Index/37 Feel free to contact our SSL Support Team if you have further questions.
Site Seals are highly identifiable visual indicators that come with SSL Certificates to advertise the fact that a website is encrypted. Installing a site seal along with your SSL Certificate is a very straightforward process. There are many different typ...
One of the most important elements of the SSL certificate process is validation. When you purchase a SSL certificate, the Certificate Authority (CA) that's issuing it will put your website or organization through a process called validation. The validatio...
One of the most important elements of the SSL certificate process is validation. When you purchase a SSL certificate, the Certificate Authority (CA) that's issuing it will put your website or organization through a process called validation. The validatio...
One of the most important elements of the SSL certificate process is validation. When you purchase a SSL certificate, the Certificate Authority (CA) that's issuing it will put your website or organization through a process called validation. The validatio...
SSL certificates can also be differentiated based on the number of domains or subdomains they protect. The different types of SSL certificate on this bases are -- Standard, Wildcard, and Multi-Domain/ SAN/ UCC. You may use this guide to find the perfect c...
There are many different types of SSL certificate options available, all with their unique use cases and value propositions. The level of authentication assured by the Certificate Authority (CA) is a significant differentiator between the types. There are...
A Certification Authority (or Certification Authority) is a trusted agency that is authorized to issue, renew and revoke SSL certificates after verifying the identity and legitimacy of the requesting party.
This guide will show how to create and run multiple MT instances, refer below steps: 1. Take note the path of your MT installation, then proceed to finish the MT installation, Default path: C:Program Files(Your MT) 2. After installation finish go to...
For Manual payment, you need to send us your payment details. 1. Your account will not be activated until we receive full payment confirmation from our Account Department (within 1-2 working days). Hence, we encourage you to use our Automated Payment Me...
For issue User Outlook Always Prompt for Password by follow this guide CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/USER-OUTLOOK-ALWAYS-PROMPT-FOR-PASSWORD.PDF]
Please download the attached PDF guide below with the relevant Email User level / Domain level documentation.
Spam Filter Email White-listing
MALDET (LINUX MALWARE DETECT):- Maldet is a malware detector which is mainly used in Linux based servers. It uses threat data from network edge intrusion detection systems to extract malware that is actively being used in attacks and generates signatures...
Clients to create sub-contact under their main account: * add sub-account without any permission/access (for reference only) * activate sub-account (able to manage client account with separate login details) * set email preferences (emails to be received ...
Client can update all details in profile except below due to verification & security purposes, which client must contact Billing Team or Customer Care team to perform verification process: * first name * last name * company name * email address (must be u...
Using SSH can be a superior way to manage the files and databases on your account. Using a simple command you can import or export a MySQL database into an existing database on your account. Please note that in the examples below the -P will prompt for ...
If your domain is suspended while your hosting is still active, we would recommend you to replace hosting's primary domain name with another domain. Replacement of the hosting's primary domain will have a small associated fee. Please submit ticket to co...
Registrar follows a set standard of AUP in reference to the domain names they offer. If your domain engaged in abuse-related activities that your Registrar deems as an alert, Registrar will take immediate action to suspend the domain. Should you believe ...
Many have been confusing Strongbolt/Bulletproof domains and hosting to be immune of any suspension or downtime. Strongbolt/Bulletproof services assure a high quality performance in protecting your identity, simultaneously, we aim to adhere to proper proto...
This article describes a problem that occurs after a server is upgraded to MySQL 5.6.5 or later, and how to resolve it. PROBLEM When you try to access a database on a server running MySQL 5.6.5 or later the login fails, even though you are using the co...
Dear valued customers, Our security and network Department have reviewed a recent DDoS case and they have come up with a new DDOS Policy in our AUP (Acceptable Use Policy). For more information about the new DDoS Policy, you may refer below: LOCAL CUS...
Starting from 1st September 2020, several popular web browsers, led by Apple's Safari will stop trusting SSL certificates issued for longer than 398 days (a 1-year certificate). To provide SSLs that are supported by popular browsers, major Certificate Au...
In order to deploy WordPress multisite, the following directives should be added to DOMAINS > EXAMPLE.COM > APACHE & NGINX SETTINGS > ADDITIONAL NGINX DIRECTIVES: > # WordPress multisite subdirectory rules. > index index.php; > > # This order might s...
A Microsoft might be a huge name in the world of technology and cloud computing but it has its drawbacks. It is prone to its systematics flaws and limitations like any other device or machinery. It too is liable to failure and bugs like Outlook could not ...
NOTE: IN ORDER TO SETUP YOUR EMAIL IN MICROSOFT OUTLOOK WITH ACTIVESYNC TECHNOLOGY. YOU MUST HAVE OUTLOOK 2013, 2016 AND 2019. THE SETUP GUIDE AS DESCRIBED BELOW: 1. Open your Outlook and Click On “FILE”, as per FIGURE 1: FIGURE 1 2. Go INFO > ACCOU...
Many articles in this knowledge base advise editing configuration files. We usually recommend using your preferred text editor. At Liquid Web, we prefer vim. Vim, or its older sibling vi, are installed by default on nearly every server that we come across...
We accept various payment methods with anonymous identity. 1. BITCOINS We accept bitcoins via direct payment or via CoinPayments Payment Gateway. Our wallet ID is available in website (https://www.shinjiru.com/company/payment-info/) Please include ...
We accept a wide range of payment methods. 1. AUTOMATED BANK TRANSFER MOLPay is our authorised payment gateway that enables you to make online transfers from your bank account to make a payment with Shinjiru. 2. NON-AUTOMATED BANK TRANSFER Bank: Mal...
1. Login to your account. 2. Go to Billing >> My Invoices 3. Click Unpaid option at side banner to view your unpaid invoice(s) list 4. Click on the invoice that you want to pay 5. Select payment method (Paypal/American Express (Auto)) 6. Click on Paypal S...
Please take note that due to NGINX setup, the permalink settings that can work is "PLAIN" or "CUSTOM STRUCTURE". DO NOT CHANGE THE PERMALINK SETTINGS TO ANY OTHER OPTIONS OR YOUR WEBSITE WILL NOT BE VISIBLE. __ Should you accidentally changed the pe...
PHP VERSION + NGINX Please take note that whenever you change the Apache version to support your website, you MUST remember to choose NGINX as the web server instead of Apache. Please select FPM application served by nginx.
If you ever find your server/hosting's IP got blacklisted and email delivery not is not conducted properly, here are some common reasons why an IP might receive a poor reputation: _ 1) There have been reports of spam activity from your IP. Look up your I...
TO FIND WHICH MAILS ARE STUCK IN MAIL QUEUE AND WHY? If emails are getting delayed, its better to inspect postfix mail queues, coupled with postfix mail log. STATUS/SHAPE OF MAIL QUEUE Postfix maintains different queues for different purpose.active a...
Your server is only as secure as your weakest password. As a rule of thumb, the more lengthy and complex a password, the stronger it is. Follow the best practices below for generating difficult to crack passwords. Best Practices DOS * DO USE PASSWO...
For guide about Office 365 Deployment CLICK HERE TO VIEW/DOWNLOAD
REASON: Domain owner failed to click on the verification link sent by Registrar. As of January 1, 2014, ICANN has mandated that all ICANN accredited registrars begin verifying the WHOIS contact information for all new gTLD domain registrations and Regist...
Some clients tend to get the wrong idea about virtual private servers (VPS). They believe that spending more means getting better speed. However, this is not the whole idea of VPS. VPS is a standalone server more suitable for administration level and cust...
The below code when added to an .htaccess file will automatically redirect any traffic destined for http:_ to https:_ RewriteEngine On RewriteCond %{HTTPS} off RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R,L]
REDIRECTING USERS TO SSL-ENABLED CONNECTIONS You may want to ensure that visitors to your web site always use a secure connection. To do this, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS. 3. Locate the d...
Following prohibitions for .MY Domain, which domain name MUST NOT: a. By themselves (either English or Bahasa Malaysia) contain COUNTRY OR STATE NAMES OR WELL-KNOWN NAMES: - Malaysia - Kuala Lumpur - Putrajaya - Labuan - Perlis - Kedah - Selangor - Agong...
IN ORDER TO RESET OFFICE365 USER’S/EMAIL PASSWORD FROM THE ADMIN PORTAL FOLLOW THIS GUIDE CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/RESET-OFFICE365-USER’S-PASSWORD.PDF]
If you are seeing the following when visiting your website, it means that CloudLinux [https://www.cloudlinux.com/] has stopped the processing of your website due to it reaching the set limit on your account. We use 'CloudLinux' system to ensure that no si...
RESOURCE USAGE -> YOUR SITE HAS BEEN LIMITED WITHIN THE PAST 24 HOURS It is normal for any site with any sort of traffic to see the "Your site has been limited within the past 24 hours," message in the CPANEL -> RESOURCE USAGE section and this article wi...
This is a simple bash script to fix the permissions and ownership of files within a cpanel account. To use, simply copy the script your server, chmod 755, and pass the usernames as arguments: > ./fixperms user1 user2 user3 You can also run a server-wid...
SECTIGO WEB PLATFORM USER GUIDE After you sign up for your Sectigo Web Package, you may need to add your domains to your account. Following is the guide for you to complete the setup: 1. PLEASE LOGIN TO YOUR BILLING CLIENT ACCOUNT: https://billing.s...
When visitors access to your website request a page using a secure https:// connection, a broken padlock icon may appear in the web browser's location bar. This happen when content on a secure website is being loaded through a non-secure source. An exampl...
Security Question can be used as an extra level of security when you send us a request to retrieve your billing password. You may choose security question that you would like to use from dropdown list and insert the security answer that you prefer.
When you ordered your VPS, you selected an operating system (OS) image for initial setup on the server. You can easily change the installed OS image at any time by using VPS Automation Client Portal. To do this, follow these steps: 1. Access to VPS Auto...
SEM FRESH EMAIL BLACKLIST OR EMAIL GOES TO SPAMBOX If your domain is blacklisted by SEM as checked by https://mxtoolbox.com/blacklists.aspx, here is the explanation: SEM-FRESH -- Domains registered in the last 5 days SEM-FRESH10 -- Domains registered ...
SETTING UP A CONNECTION IN FILEZILLA'S SITE MANAGER This demo assumes you already have FileZilla running on your computer. Now let's learn how to setup a connection using Site Manager. Click the Site Manager icon here. With Site Manager you can save ...
Signing up to CLOUDFLARE is simple. We will describe how you can register an account from your hosting control panel STEP 1: Login to your cPanel Control Panel. You can retrieve cPanel login credentials from your Hosting Activation Email. STEP 2: Afte...
1. On your iPhone go SETTINGS > PASSWORDS & ACCOUNTS as per FIGURE 1.1: FIGURE 1.1 2. ADD ACCOUNT as per FIGURE 2.1: FIGURE 2.1 3. Choose EXCHANGE as per FIGURE 3.1: FIGURE 3.1 4. Key in your EMAIL ADDRESS > NEXT. As per FIGURE 4.1: FIGURE 4...
HOW TO SETUP OUTLOOK FOR EXCHANGE ONLINE KIOSK LICENSE (POP3)   NOTE: MAKE SURE YOU HAVE THE LATEST WINDOWS UPDATES FOR OFFICE INSTALLED. NOTE: MAKE SURE THAT THE USER HAS ALREADY LOGGED IN ON THE MICROSOFT ONLINE PORTAL ONCE.   1. Close Outlook...
This option is to enable Two-factor Authentication. Registered mobile number must be valid so that client can receive TAC sent via SMS.
Shinjiru is introducing a new Agents Program and we're inviting you to switch over. This new Program come with online commission tracking. You will be able to know how much you earn at real time. With Shinjiru's Agent Program, each agent will have his/her...
Here is the guide on how to use Shinjiru G3 Mailblast. Download link [https://247livesupport.biz/kb/images/MPSEG_User_Manual_2.1.1.pdf] If you require any further assistance, feel free to contact our support at Shinjiru Support [https://247livesupport.b...
The 'skeleton directory' [http://www.linfo.org/etc_skel.html] on linux based systems is a directory where default files and folders can be placed, upon creation of a new account these files will be duplicated into the new users folders. * With WHM open...
Client can enable/disable SMS notifications and set preference for this option: * Invoice First Overdue * Service Suspended
An SSL certificate error occurs when a web browser can't verify the SSL certificate installed on a site. Rather than connect you, your browser will display an error message, warning you that the site may be insecure. It generally means that installed SSL ...
At times it is noticed that SSL is installed on a wordpress site but on the web browser the green padlock icon is not visible. This issue is caused due to the mixed contents present in your site code. Mixed content means there are some URL's with http p...
To synchronize the Global Address List (GAL) into Microsoft Outlook 1. Login to your webmail 2. Go to contact 3. Change "My Contact" to Global Address List 4. Click the Actions menu and then "Add to Outlook" in the navigation panel toolbar. This will op...
In order to transfer your Office365 Tenant to SHINJIRU. You are required to authorize SHINJIRU to work with your organization by following below requirements and steps: IMPORTANT NOTE: - If your currently Office365 Subscription under these providers you...
TWEAK MYSQL USING MYSQLTUNER MySQLTuner is used to analyze the MySQL configuration and we can tweak it based on the suggestions it provides. We need to install and run the script and it will show the exact parameters needed to be changed inside the 'my.c...
OVERVIEW With the release of the March 2018 Security bulletin, there was a fix that addressed a CredSSP, "Remote Code Execution" vulnerability (CVE-2018-0886) which could impact RDP connections. The vulnerability was discovered to which the exploits obs...
You need to generate a new CSR with the new contact details and apply for a reissue of the certificate. Once the certificate is reissued, you will be sent an email with a new certificate. Install the newly issued certificate on your server. NOTE Please k...
USING MULTI-ACCOUNT FUNCTIONS IN WHM This demo assumes you've already logged in to WebHost Manager (WHM). Now let's learn how to use the multi-account functions. Click the multi-account functions link. There are 2 tools available in multi-account fun...
USING MULTIPLE IDENTITIES IN ROUNDCUBE This tutorial assumes that you've already logged in to RoundCube webmail. Now let's learn how to use multiple identities. Click the Settings option. Under Settings, click the Identities option. To create a new ...
VESTA MIGRATIONS Migrating Vesta to Vesta If we are looking to migrate a website or a group of websites from one Vesta server to another, we can use the commands 'v-backup-user' and 'v-restore-user' commands. The usage format has been given below: 1. I...
List of emails sent from Billing System to client, including below: * invoices * payment reminders / suspension notices * service activation forms (with service login details) * notification/confirmation emails Client can type keyword in search option to...
One way to optimize WordPress is to install W3 Total Cache [http://wordpress.org/extend/plugins/w3-total-cache/] (W3TC), which can be done from your WordPress Dashboard under PLUGINS. We recommend the following settings: * Page Cache: ENABLE * Page ...
 ... The MySQL trigger is a database object that is associated with a table. It will be activated when a defined action is executed for the table. The trigger can be executed when you run one of the following MySQL statements on the table: _INSERT, UPDAT...
When configuring your server settings, you may be asked to enter a specific port number for a particular application or service. Here's a list of commonly requested port numbers you can use with your server: * HTTP - Port 80 * HTTPS - 443 * FTP - ...
Spammers use a variety of methods to send spam, but the use of hacked legitimate user's email accounts is booming. HOW WAS MY EMAIL HACKED? Your computer was most likely compromised in one of four ways: * You do not have up-to-date security softwa...
Brute-Force Attacks occur when an attacker attempts to calculate every possible combination that could make up a password and test against your site to see if it is a correct password. This can be done either by using dictionary words or trying to guess t...
WHAT IS A CANONICAL TAG? To put it simply a canonical tag is an HTML tag used to indicated to search engines that similar URLs are actually the very same page. The canonical tag is added to pages using a link element in the HEAD of the HTML document. I...
WHAT IS CLOUD LINUX? CloudLinux is the first commercial Operating system that meets the specific criteria and demands of web hosting providers. CloudLinux providers a stable environment for each shared hosting client by allowing us to set limits for eac...
WHAT IS CSF (CONFIGSERVER SECURITY & FIREWALL)? ConfigServe Firewall, also known as CSF, is a firewall configuration script created to provide better security for your server while giving you an easy to use, advanced interface for managing your firewall ...
If you log into cPanel, you will see on the left/right hand side "Entry Processes" with a number. An "Entry Process" is how many PHP scripts you have running at a single time. Our shared hosting has a limit of 20 PHP scripts at a single time. Keep in ...
WHAT IS MY VPS OR DEDICATED SERVER SSH PORT? - Dedicated and VPS customers automatically have root SSH access. Root shell allows you to change anyone and anything on your server. By default, all our VPS SERVERS use PORT NUMBER 44200 for SSH access. ...
The Redundant Array of Inexpensive Disks or RAID, is a robust method of storing data efficiently. It uses techniques like striping, mirroring, and parity to utilize multiple hard drives combined into larger volumes. RAID serves two main purposes, it can...
WHAT IS SITELOCK? SiteLock is a cloud-based security tool that scans your website for malware and vulnerabilities. SiteLock not only detects threats, but can also fix problems or security risks it encounters on your web space. -----------------------...
IN ORDER TO WHITELIST OR BLACKLIST EMAIL ADDRESS, DOMAIN NAME, AND IP ADDRESS ON OFFICE365 SPAM FILTER. FOLLOW THIS GUIDE CLICK HERE TO VIEW/DOWNLOAD [HTTPS://247LIVESUPPORT.BIZ/KB/IMAGES/MICROSOFT365/HOW-TO-WHITELISTE-OR-BLACKLIST-EMAIL-ADDRESS-DOMAIN-IP...
Are your email messages going to the spam/junk folder of gmail, hotmail or yahoo? The answer here is not simple. There are many reasons why the destination mail server will deliver your email message to the spam folder instead of the inbox. There are ways...
If you see a windows popped up with title "Deceptive Website Warning" this means your website has some malware or script issues. This malware is identified to steal information from website visitor hence the browsers showed this warning. WHY IS MY SIT...
There might be couple things which can cause your website exceed your monthly bandwidth. 1. You may be exceeding your bandwidth limits due to high volume of visits to your website as specially if you have your website image and media intensive. 2. You...
SUMMARY WordPress is one of the most versatile applications around. However, due to 3rd party scripts, plugins, and themes, WordPress can occasionally have problems. These problems usually break the PHP process and a white page is shown with no error. Wh...
WordPress(R) is a web-based content management system, allowing users to create a website or blog easily. This document describes how to install WordPress on your cPanel account. Refer to below guide on steps to Install and Manage Wordpress.
One way to optimize WordPress is to install WP Super Cache, which can be done from your WordPress Dashboard under PLUGINS. SUGGESTED SETTINGS Please complete all four (4) steps to use the suggested settings. (Click on any of the images for a larger v...
Most popular articles 
 
Newest articles 
 
Copyright © 1998 - 2021 Shinjiru International Inc. All Rights Reserved.