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Hey there! If you're looking to set your desktop mail client software as your default email shop, you've come to the right place!! Emails can be configured on various email clients such as Outlook, Outlook Express, Thunderbird etc. The mail clients li...
In order to transfer your domain to Shinjiru 1. Please UNLOCK the domain. 2. Please MAKE SURE that you are able to access the Admin Contact email. (Please visit http://who.is and type in your domain name. You will be able to see the admin email addres...
Dear Customers, We would like to make another announcement about the new ticketing system which we have implemented 2 weeks ago as we received quite a number of question from our customers on the availability of old tickets as well as the ticketing syst...
ATTENTION: All server and hosting owners. Dear customers, It has come to our attention that some email users are facing bounce back emails due to poor MTA IP reputation. This happens because particular hosting IPs are being blacklisted by anti-spam or...
Dynamail account can be configured as the guide link below but please be sure to use the following server details. GUIDE HERE. [HTTPS://247LIVESUPPORT.BIZ/TICKET/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/435/7/CONFIGURE-YOUR-DESKTOP-EMAIL-CLIENT-TO-SEND-AND...
Refer to the PDF file, will guide you on how to access MailSentInel through WHMCS
Please download the PDF guide below to access MailSentinel Portal via cPanel / Plesk Control Panel
In order to change PHP version in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on "Select PHP Version" 2. Select the preferred/ required PHP version 3. Click on "Set as current" and then on Save to ...
HOW TO CONFIGURE EMAIL IN GMAIL? Please follow the instructions in the screen shots.
Please contact our support by submitting a support ticket via our ticketing portal http://247livesupport.biz [http://247livesupport.biz] Or contact us via 24x7 Technical Hotline at +603.9212.8338 - NVIP Customers --> Press "0" for Customer Care - VIP...
In order to create a domain in Plesk please do the following: 1. Log in to Plesk https://ip:8443 [https://ip:8443] --> click on Customers 2. Click on Add New Customer 3. Key in the details, please refer to the following screenshots. 4. Select the ...
In order to create a domain in WHM please do the following: 1. Log in to https://ip:2087 [https://ip:2087] --> click on "Create New Account" 2. Key in a domain name, username, password and email address then select the package and click Create.
In order to create email in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on email accounts 2. Fill in the details 3. Click on Create Account
HOW TO CREATE EMAIL IN PLESK? Please refer to the attached PDF file.
In order to create a domain in cPanel please follow these easy steps: 1. Log in to cPanel https://ip:2083 [https://ip:2083] 2. Click on Addon Domains. 3. Key in the details and click on "Add Domain".
_HOW TO GENERATE A FULL BACKUP IN CPANEL_ In order to generate a full backup in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083]--> click on "Backup" icon 2. Under Full Backup, click "Download a Full Website Backu...
The following items use up space on your hosting account so these are the things we'll be looking at: * Website files * E-mail * Backups REDUCING WEBSITE FILES TO CLEAR SPACE Deleting website files is something you should NEVER do otherwise it'l...
HOW TO RECOMPILE APACHE? * Login to WHM * The following Short Option List has many functions; you can tick to enable any of them or you may leave them set by default. * Click on Exhaustive Options List * In the Exhaustive Option List there ar...
HOW TO RESET EMAIL PASSWORD IN LINUX CPANEL? * Log in to cPanel and click on Email Accounts. * Click on the specific email in order to reset the password for it.
HOW TO RESET EMAIL PASSWORD IN PLESK (WINDOWS)? First, log in to Plesk and then follow the attached screen shot instructions.
HOW TO SET EMAIL FORWARDING IN PLESK? 1. Login to Plesk https://ip:8443 [https://ip:8443] 2. Click on Mail 3. Click on the specific email address then click on Forwarding 4. Switch on mail forwarding and add the list of the emails that you want to...
Please refer OUTLOOK MAIL SETUP GUIDE [https://247livesupport.biz/guide/outlookMailSetupGuide.html] for _"Outlook Exppress" & "Outlook 2007" & "Outlook 2010"_
How to upload files to cPanel using FTP client? 1. Download and install FileZilla from HERE [HTTPS://FILEZILLA-PROJECT.ORG/DOWNLOAD.PHP?TYPE=CLIENT]. 2. Key in your FTP logins 3. Upload the files to public_html directory
HOW TO FTP USING FILEZILLA? 1. Download FileZilla from the following URL https://filezilla-project.org/ [https://filezilla-project.org/] (preferably version 3.9.0) and install it. 2. Launch FileZilla and key in the login details, please refer to the f...
What is Header? Refer HERE [https://247livesupport.biz/ticket/index.php?/Knowledgebase/Article/View/322/0/email-header--info] for more information. HOW TO VIEW EMAIL HEADERS. HORDE - WEBMAIL * Log into Horde Webmail. * Open the email message. * ...
Spam Filter Email White-listing
Dear valued customers, Our security and network Department have reviewed a recent DDoS case and they have come up with a new DDOS Policy in our AUP (Acceptable Use Policy). For more information about the new DDoS Policy, you may refer below: LOCAL CUS...
If you ever find your server/hosting's IP got blacklisted and email delivery not is not conducted properly, here are some common reasons why an IP might receive a poor reputation: _ 1) There have been reports of spam activity from your IP. Look up your I...
The below code when added to an .htaccess file will automatically redirect any traffic destined for http:_ to https:_ RewriteEngine On RewriteCond %{HTTPS} off RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R,L]
In order to send and receive email using Apple Iphone, you need to setup your account as described below - 1. Tap "SETTINGS" app 2. Tap "MAIL" 3. Tap "ACCOUNTS" 4. Tap "ADD ACCOUNT..." 5. Tap "OTHER" (bottom option) 6. Tap "ADD MAIL ACCOUNT" ...
In order to send and receive email using Microsoft Outlook 2007, you need to setup your account as described below - 1. Start Microsoft Outlook 2007. Click the _Tools_ menu and select _Account Settings…_ 2. On the E-mail tab, click NEW… 3. Fill in a...
In order to send and receive email using Microsoft Outlook 2010, you need to setup your account as described below - 1. Click on the FILE tab, select INFO, and then click on the ACCOUNT SETTINGS button and select ADD ACCOUNT. 2. Click on NEW to add yo...
In order to send and receive email using Microsoft Outlook 2013, you need to setup your account as described below - 1. Click on the FILE tab then click on the ADD ACCOUNT. 2. On the _Auto Account Setup_ menu, select the option for MANUAL SETUP OR ADD...
In order to send and receive email using Microsoft Outlook Express, you need to setup your account as described below - Follow the steps detailed below to use Microsoft Outlook Express 6.0 to send/receive emails from your Email account. * Start Outl...
In order to send and receive email using Mozilla Thunderbird, you need to setup your account as described below - 1. Open up your Thunderbird email client onto your desktop 2. In the left hand sidebar you will see a LOCAL FOLDERS. Click on the selecti...
If you log into cPanel, you will see on the left/right hand side "Entry Processes" with a number. An "Entry Process" is how many PHP scripts you have running at a single time. Our shared hosting has a limit of 20 PHP scripts at a single time. Keep in ...
If you see a windows popped up with title "Deceptive Website Warning" this means your website has some malware or script issues. This malware is identified to steal information from website visitor hence the browsers showed this warning. WHAT CAN YOU ...
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