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Hey there! If you're looking to set your desktop mail client software as your default email shop, you've come to the right place!! Emails can be configured on various email clients such as Outlook, Outlook Express, Thunderbird etc. The mail clients li...
In order to transfer your domain to Shinjiru 1. Please UNLOCK the domain. 2. Please MAKE SURE that you are able to access the Admin Contact email. (Please visit http://who.is and type in your domain name. You will be able to see the admin email addres...
You might need to find your website's IP address to point your domain name to it, or to use it to upload your website through File Transfer Protocol (FTP). HOW TO FIND MY ACCOUNT'S IP ADDRESS IN CPANEL To find your account's IP address using cPanel, pl...
In order to send and receive email using Apple Mail, you need to setup your account as described below - ADD A NEW ACCOUNT 1.Choose PREFERENCES, from the MAIL menu. 2. Select PREFERENCES. 3. Click on the ACCOUNTS tab. 4. On the Accounts window, c...
CPHULK is a service that provides protection for your server against brute force attacks. A BRUTE FORCE attack is a hacking method that uses an automated system to guess the password to your web server or services. When cPHulk blocks an IP address or ac...
Dear Customers, We would like to make another announcement about the new ticketing system which we have implemented 2 weeks ago as we received quite a number of question from our customers on the availability of old tickets as well as the ticketing syst...
Based on topology above there are 2 VM used. One is PALZ02NVGRE another is PALZ03NVGRE The Virtual Network used is MY VIRTUAL ROUTER NETWORK. There are 4 Main Steps to get 2 VM or more to RDC in a topology above * Settings for Palz02NVGRE VM * S...
These settings apply for Single Virtual Network to Single VM. If Multiple VM needs same services enabled to the internet use the RDC example in tutorial "Azure RDC, 1 network or more" for guideline. Where the source port needs to change but destination p...
Based on topology above there are 2 VM used. One is PALZ02NVGRE another is PALZ03NVGRE The Virtual Network used is MY VIRTUAL ROUTER NETWORK. This topology also allows inter VM communication between VMs attached to the same virtual network. Creating...
Here is a pictorial step by step tutorial to create a VM. Let's create a new VM. For now we are going to create a VM with windows 2012. It is the same process for other VM OS as well. Login your Username and Password provided by Shinjiru at https://cl...
Now I'm experiencing shortage of disk space for VM Palz02NVGRE. We want to increase space on this particular VM. _Note:_ _No need to add extra 1TB and all it will be wastage of allocated resources._ _This can result to not able to create new VMs or ot...
These settings apply for Single Virtual Network to Single VM. If Multiple VM needs same services enabled to the internet use the RDC example in tutorial "Azure RDC, 1 network or more" for guideline. Where the source port needs to change but destination ...
SCENARIO AS BELOW 1: CONFIGURE SITE 2 SITE ON SHINJIRU CLOUD PORTAL Open Virtual Network Dashboard on Shinjiru Cloud Portal. Go to SITE-TO-SITE VPN. Click CREATE VPN. Define VPN name Input the ON premise IP Address. Add PreShared Key. Use Harder ...
Login into your Shinjiru Cloud Portal Schedule a downtime and Shutdown the effected VM. Can remote in the VM and shutdown or shutdown from the portal itself. I'm going to shutdown from the portal itself. Click on SHUTDOWN Click on YES to confirm shutdo...
ATTENTION: All server and hosting owners. Dear customers, It has come to our attention that some email users are facing bounce back emails due to poor MTA IP reputation. This happens because particular hosting IPs are being blacklisted by anti-spam or...
100, 200, 300 SERIES CODES HTTP status codes ranging from 100 to 199 are informational codes. If a browser is attempting to access a website and these codes are returned, they are normally not displayed onscreen. They are simply internal codes for the br...
CONNECTION STRING WITH STANDARD SECURITY: Data Source=SQL_SERVER_IP,MSSQL_PORT;Initial Catalog=DATABASE_NAME;User Id=DATABASE_USER;Password=DATABASE_USER_PASSWORD; ALTERNATIVE SYNTAX 1: Server=SQL_SERVER_IP,MSSQL_PORT;Database=DATABASE_NAME;User ID=DA...
A web robot's primary job is to scan websites and pages for information; they work tirelessly to collect data on behalf of search engines and other applications. For some, there is good reason to keep pages away from search engines. Whether you want to fi...
Dynamail account can be configured as the guide link below but please be sure to use the following server details. GUIDE HERE. [HTTPS://247LIVESUPPORT.BIZ/TICKET/INDEX.PHP?/KNOWLEDGEBASE/ARTICLE/VIEW/435/7/CONFIGURE-YOUR-DESKTOP-EMAIL-CLIENT-TO-SEND-AND...
By default SSH comes configured in a way that disables root user logins. This is done as a security precaution and means that you cannot directly login as the root user over SSH. However you can usually get around the need for root ssh login by using the ...
The most common reasons for a hacked (defaced) website include: - OUTDATED WEB APPLICATION. Every popular web application (Joomla, WordPress, PhpBB...) has had security problems and that's why you have to use always the latest version. - OUTDATED WEB AP...
Refer to the PDF file, will guide you on how to access MailSentInel through WHMCS
WordPress Toolkit is a single management interface that enables you to easily install, configure, and manage Wordpress. Refer to below guide on steps to Install and Manage Wordpress.
Please download the PDF guide below to access MailSentinel Portal via cPanel / Plesk Control Panel
Make sure that there is no wildcard domain like '*.example.com' or 'webmail.example.com' present on subscription in Plesk(PLESK > DOMAINS) that is required to secure. Remove it if found. Obtain a new Let's Encrypt certificate in DOMAINS > EXAMPLE.COM > ...
FileZilla is one of the most commonly used FTP clients thanks to its rich-featured and user-friendly interface. You can download the latest stable version available from their official WEBSITE [HTTPS://FILEZILLA-PROJECT.ORG/DOWNLOAD.PHP?SHOW_ALL=1]. STE...
In order to create a Addon domain in cPanel please follow these easy steps: 1. Log in to cPanel https://ip:2083 [https://ip:2083] 2. Click on Addon Domains. 3. Key in the details and click on "Add Domain". There you go, the Addon domain have been ...
TO HOST A NEW WEBSITE WITH AN ADDON DOMAIN NAME: * LOGIN TO PLESK. * Go to the Websites & Domains. * click Add Domain. * Specify the name of the Addon domain or the new domain that you want to add in your web hosting account on this page. * ...
In a default WordPress installation, the only place the log out link is displayed in is the WordPress admin bar. If your WordPress site is designed primarily for registered users, it can be helpful to add a log out link to the navigation menu. ADDING A ...
CAPTCHA is an effective tool that you can use to prevent your contact forms from being used by automated bots, sometimes called spambots, to post spam on your site. CAPTCHA protection works by displaying an image containing text on each contact form. User...
To add contacts from the Global Address List easily in Microsoft Outlook, please do as following: Step 1: Open the Address Book dialog box: * In Outlook 2007, click the TOOLS > ADDRESS BOOK; * In Outlook 2010 and 2013, click the ADDRESS BOOK butto...
WordPress is equipped with a powerful WYSIWYG (WHAT YOU SEE IS WHAT YOU GET) post and page editor that works in a similar way to a word processing application, like Microsoft Word or Google Docs. You can type text into the editor and use buttons presented...
Domain aliases enable you to point one or more domains to your primary domain. For example, if your primary domain is _example.com_, you could have domain aliases for _example.org_ and _example.net_ that point to _example.com_. Now let's learn how to cr...
Domain aliases enable you to point one or more domains to your primary domain. For example, if your primary domain is _example.com_, you could have domain aliases for _example.org_ and _example.net_ that point to _example.com_. To add a new domain alias...
To add a new domain in Plesk, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS: 3. Click ADD DOMAIN: The ADDING NEW DOMAIN NAME page appears: 4. In the DOMAIN NAME text box, type the domain name for the si...
Below steps to guide you on creating subdomain to your main domain. * Login in to cPanel. * Click the "Subdomains" icon. * Enter the prefix of your new subdomain. * Make sure the domain name your subdomain will be associated with is selected....
After you create a domain, you can easily add a new subdomain (for example, _testing.example.com_). To do this, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS: 3. Click ADD SUBDOMAIN. 4. In the SUBDOMAIN N...
Please take note that Malaysia and in some countries, or better said some ISPs are now blocking SMTP Port 25 to mitigate Spam in their network. An approach lots of systems administrators are taking is to use port 26, so you can configure your email clie...
There are a few different methods that can be used to review your bandwidth usage from within your cPanel account. The easiest and quickest way to check your current bandwidth would be to simply look onto the left hand side of your control panel, once y...
WHAT IS AN AFFILIATE LINK? An affiliate link is a link from your website to a website that sells a product or service. If your site visitor clicks the affiliate link and purchases the product on the affiliate site, you earn a small commission. For exampl...
BACKING UP A DATABASE You can quickly and easily create a database backup using Plesk. When you do this, Plesk exports the database as an SQL file. To back up a database using Plesk, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, c...
Here we provide sample of most popular iptables configuration. We will block all connections except specific ports First of all to exclude any errors because of previous config we will delete all current iptables rules. SSH to your server with root ...
Depending on your needs and situation, you might need to increase or decrease your email quota. Increasing your email quota will allow user to store more emails before he is forced to delete the mails or empty the trash folder. Here are the steps you'll...
Your website title is the name of your website and in most themes is displayed at the top of every page. To change the title of your WordPress website go to SETTINGS > GENERAL and change SITE TITLE to your new title. Then click SAVE CHANGES.
Depending on your needs and situation, you might need to change login details of an email account under your Dynamail account. Here are the steps you'll need to follow - 1. Log in to MAIL.DYNAMAIL.ASIA using your Administrator account. 2. Click on S...
To change the memory_limit for PHP, please follow these steps: 1. Log into cPanel. 2. Find and click 'SELECT PHP VERSION'. 3. Then click 'SHOW PHP OPTIONS' there will be a list of options you can modify. 4. You can adjust your PHP MEMORY LIMIT up to ...
In order to change PHP version in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on "Select PHP Version" 2. Select the preferred/ required PHP version 3. Click on "Set as current" and then on Save to ...
 PLESK HAS THE FOLLOWING PHP VERSIONS INSTALLED: * 5.6 * 7.0 To switch between these versions, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS. 3. Click HOSTING SETTINGS: 4. Under WEB SCRIPTING AND ST...
HOW TO CHANGE SSH PORT. Open the file _/etc/ssh/sshd_config_ with your favourite text editor. For example: nano /etc/ssh/sshd_config Find the string which defines the port and edit it: # What ports, IPs and protocols we listen for Port 22 Now resta...
In the event that you need to change your server administrator password you can do so by following the steps below. CHANGE YOUR SERVER ADMINISTRATOR PASSWORD IN WINDOWS SERVER 2012 * Log into your server via REMOTE DESKTOP. * Press your WINDOWS KE...
CHANGING ASP.NET VERSIONS To change the active ASP.NET version on your Plesk account, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS. 3. Locate the domain you want to configure, and then click HOSTING SETTI...
While WordPress can be configured to display posts and pages with SEO-friendly URLs, the platform's default search URL structure (http://www.mydomain.com/?s=search-term [http://www.mydomain.com/?s=search-term]) is less attractive for search engine crawler...
CHANGING THE DOCUMENT ROOT DIRECTORY To change the document root directory in Plesk, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS. 3. Locate the domain you want to edit, and then click HOSTING SETTINGS: ...
If you wish to change the display language of your WHM administration portal, use the following steps. Log in to WHM and under SERVER CONFIGURATION, select TWEAK SETTINGS. In the Tweak Settings page, select the SYSTEM tab. Scroll down to SERVER LOCA...
To change the port that REMOTE DESKTOP listens on, follow the below steps - These are the steps that will help you to modify the registry. Ensure that you modify the registry correctly as if anything goes wrong, it may create issues. For security, backu...
This article describes how to use phpMyAdmin to change the collation settings for MySQL databases and tables. ABOUT CHARACTER SETS AND COLLATION MySQL enables you to store and process data in a wide variety of languages using various character sets. Fo...
To change the root password for your VPS or Dedicated server via WHM: 1. Log into WHM. 2. Go to SERVER CONFIGURATION > CHANGE ROOT PASSWORD menu. 3. Enter the new password in NEW ROOT PASSWORD and CONFIRM PASSWORD fields (you may use built-in Password G...
CHANGING A WORDPRESS ACCOUNT USERNAME After you create a WordPress login account, you may want to change the username. However, you cannot do this from the WordPress administration screen. Instead, you can use phpMyAdmin to change the username manually i...
HOW TO CHANGE YOUR HEADER IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to change your header image. 1. Click Appearance in the left margin. 2. Then click Header. 3. Here we can see a preview of our c...
I) CPANEL/WHM There are a few ways to check your memory usage in WHM or cPanel control panels. You may check the general overview of the server status via WHM > Server Information and WHM > Service Status, which also includes information about memory usa...
There are several ways to check the version of the MySQL service on your account. The first one is via a PHP script. You have to create a new file on your account, for example mysql.php, and inside it place the following: 1 2 3 4 5 6 7 8 9 10...
METHOD #1: CHECKING THE VERSION OF CPANEL / WHM BY THE ‘CPANEL’ COMMAND Using the cPanel command: /usr/local/cpanel/cpanel -V 11.50.0 (build 27) METHOD #2: CHECKING THE VERSION OF CPANEL / WHM BY LOOKING AT THE VERSION FILE Using the version file:...
HOW TO CONFIGURE EMAIL IN GMAIL? Please follow the instructions in the screen shots. 1. Login to your Gmail account then click on "Settings" 2. Under Settings, Click on "Accounts and Import" 3. Scroll till you see "Check mail from other accounts" ...
This article describes how to configure the permalink structure in WordPress. ABOUT WORDPRESS URLS By default, WordPress uses the following URL format to display a site's pages and posts: _http://www.example.com/?p=63_ This URL is known as a "perma...
If you want to use WordPress on a new domain all you need to do is change the SITEURL and HOME options in our WordPress Dashboard or via FTP. USING THE WORDPRESS DASHBOARD To do this go to SETTINGS > GENERAL and replace WORDPRESS ADDRESS and SITE ADDRE...
Before you attempt to connect, make sure you have created a database in your hosting account. To connect to your SQL database using SQL Server Management Studio (SSMS), follow the steps listed below: * Open SQL SERVER MANAGEMENT STUDIO, the CONNECT TO ...
Please contact our support by submitting a support ticket via our ticketing portal http://247livesupport.biz [http://247livesupport.biz] Or contact us via 24x7 Technical Hotline at +603.9212.8338 - NVIP Customers --> Press "0" for Customer Care - VIP...
CREATING AN FTP ACCOUNT * Login to cPanel. * Click the FTP ACCOUNTS button in the _Files_ section. * In the _Add FTP Account_ section, fill in the fields as needed. Below is a brief description of the options. OPTION DESCRIPTION LOGIN: ...
In order to create a domain in WHM please do the following: 1. Login to the WHM. 2. Click ACCOUNT FUNCTIONS. 3. Click the icon CREATE A NEW ACCOUNT. 4. Under DOMAIN INFORMATION enter the domain, username, password (twice) and the contact email add...
In order to create a domain in Plesk please do the following: 1. Log in to Plesk https://ip:8443 [https://ip:8443] --> click on Customers 2. Click on Add New Customer 3. Key in the details, please refer to the following screenshots. 4. Select the ...
If your website is using long URL like EXAMPLE.COM/FILES/FOLDER/SITEMAP.HTML, you can change it into "EXAMPLE.COM/SITEMAP" in .htaccess Modify this line according to your needs and then add this code to your .htaccess file. RewriteEngine on RewriteRul...
TO CREATE NEW EMAIL ACCOUNTS, PLEASE FOLLOW THESE STEPS: 1. Login to Dynamail using your Postmaster account(admin). 2. Click on Domain Settings. 3. On the left pane, click on "Accounts" then on "New" to create new email account. 4. On new pop up, f...
In order to create email in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on EMAIL ACCOUNTS 2. Fill in the details 3. Click on CREATE ACCOUNT
In order to create email account in Dynamail please do the following: 1. Login to Webmail using the Postmaster account, then Click on SETTINGS. 2. Click on USERS under settings, then NEW to create new email account(user). 3. Fill in the preferred US...
HOW TO CREATE EMAIL IN PLESK? The following steps will allow you to create new email accounts in Plesk: 1. Login to Plesk. 2. Click the Email Address icon. 3. Click the Create E-mail Address button. * Enter a name for this email account. * S...
You can use either of the below commands to stop directory browsing, just add either one to your .htaccess file. Options -Indexes or Options None This is useful if you have a big list of files in a directory with no index.html file and you don't wan...
For security purposes, we recommend that you to disable directory browsing on your website so no one can see the files/folders of your website. You can disable Directory Browsing by adding this line to your .HTACCESS file. Options -Indexes To edit the...
This article describes how to disable individual plugins, as well as how to disable all plugins at once. DISABLING INDIVIDUAL PLUGINS You can easily enable and disable individual plugins from the WordPress interface. To do this, follow these steps: ...
TO EDIT .HTACCESS FILE VIA THE CPANEL FILEMANAGER FOLLOW THE BELOW STEPS – 1. Log into your cPanel account. 2. In the "Files" section, click on "File Manger" Icon. 3. cPanel File Manager will be open, select the appropriate domain name or folder loca...
HOW TO EDIT YOUR PROFILE IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to edit your profile. 1. Click Users in the left margin. 2. Then click Your Profile. 3. On this screen you can edit options relat...
HOW TO ENABLE APACHE MOD_REWRITE The Apache web server is a very popular web server among various Linux distributions. This popularity is partly due to its modular design that allows you to customize the web server to fit your needs by enabling or disabl...
There are some files on your web server are hidden for security purpose. They could be anything; configuration file, setting file, error log and etc. However, if you need to access these hidden files, you can do so by enabling cPanel to show hidden files....
When a user hits your website a call is made to your server here to deliver the requested files. The larger the files are, the longer it will take for your webpage to load for your visitors. By enabling gzip compression you're reducing the size of the fil...
This guide will give you an overview of how to enable your DKIM & SPF records from within your cPanel web hosting account. When sending emails that use your domain as the sender, you always want to ensure that you have the correct SPF records enabled on...
HOW TO FIX CPU PROBLEMS IN WORDPRESS UPDATE WORDPRESS If you're not using the latest version of WordPress update now [http://codex.wordpress.org/Updating_WordPress]. Make sure you backup your site first! UPDATE PLUGINS Updating your WordPress plugins t...
At times it is noticed that SSL is installed on a wordpress site but on the web browser the green padlock icon is not visible. This issue is caused due to the mixed contents present in your site code. Mixed content means there are some URL's with http p...
As a dynamic content management system, WordPress relies on a MySQL database that stores your content, website settings and more. If WordPress is unable to communicate with its database, you'll see an error message stating: ERROR ESTABLISHING A DATABASE C...
This article is the guide to clear and reset the DNS resolver cache which stores the IP address attached to frequently used DNS names. It is also useful to speed up the DNS propagation for a newly added or modified domain, at least it will remove the loca...
INSTALLING A LET’S ENCRYPT SSL CERTIFICATE ON YOUR DOMAIN To install a Let's Encrypt SSL certificate on your domain, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS: 3. Click LET’S ENCRYPT icon: The LET'S ...
_HOW TO GENERATE A FULL BACKUP IN CPANEL_ In order to generate a full backup in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083]--> click on "Backup" icon 2. Under Full Backup, click "Download a Full Website Backu...
_HOW TO GENERATE A FULL BACKUP IN PLESK_ In order to generate a full backup in Plesk please do the following: 1. Log into Plesk 2. Click on Domains 3. Click on Manage Domain or Manage Hosting 4. Click on Websites & Domains 5. Click on Backup Ma...
The following items use up space on your hosting account so these are the things we'll be looking at: * Website files * E-mail * Backups REDUCING WEBSITE FILES TO CLEAR SPACE Deleting website files is something you should NEVER do otherwise it'l...
This tutorial assumes that you have already created a database. If you have not, you will need to do so first. To import a database into an existing database (.sql file) in cPanel using phpmyadmin follow the steps below. * Log into your cPanel account...
To increase the concurrent connections to Apache in WHM, Login to WHM as "root" and navigate to SERVICE CONFIGURATION --> APACHE CONFIGURATION --> GLOBAL CONFIGURATION By default the value is set to this SERVER LIMIT --> 256 MAX REQUEST WORKERS --...
This article describes how to install the Node.js platform. You can use Node.js to host third-party applications or you can run your own applications. INSTALLATION PREREQUISITES There are two prerequisites for running Node.js on a server: * Your acc...
Copy and paste the following command into SSH. 1. Installing imagemagick: yum -y install ImageMagick-devel ImageMagick-c++-devel ImageMagick-perl 2. Installing the imagemagick PHP extensions for PHP versions 5.4, 5.5, 5.6, 7.0 and 7.1 for phpver in $(...
HOW TO INSTALL WORDPRESS USING SOFTACULOUS IN CPANEL In this tutorial we'll go over using the included Softaculous to install a WordPress website on your cpanel web hosting account. First, log into your cPanel account & locate the Softaculous instal...
HOW TO INSTALL WORDPRESS WITH PLESK? To install a new WordPress copy on a subscription: 1. Log into your Plesk panel. 2. When you click on WEBSITES & DOMAINS TAB, following page appears. 3. Click on the WORDPRESS ICON on the upper right hand side o...
Every time a visitor loads a webpage it has to download all the web files to properly display the page. This includes all the HTML, CSS, JavaScript, images and videos. LEVERAGING THE BROWSER CACHING allows you to control for how long the browser should ca...
HOW TO MANAGE CATEGORIES IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to manage your categories. 1. Click Posts in the left margin. 2. Then click Categories. 3. This is where you can add a new catego...
MANAGING DATABASES CREATING A DATABASE To create a MySQL database, follow these steps: * In the Databases section of the cPanel home screen, click MySQL(R) Databases. * Under Create New Database, type the name of the database in the New Database...
CREATING A DATABASE To create a database, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click DATABASES. The DATABASES page appears. 3. Click ADD DATABASE. The ADD A DATABASE page appears. 4. In the DATABASE NAME text box, type ...
Please refer below for the steps on managing your domain with DNS Management. 1. Log on to your client account via https://billing.shinjiru.com [https://billing.shinjiru.com] 2. Go to SERVICES and click on MY SERVICES. 3. Look for DNS Management Serv...
HOW TO MANAGE PAGES IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to manage pages. 1. Click Pages in the left margin. 2. Then click Add New. 3. Enter a title for the new page. 4. Then enter the page ...
HOW TO MANAGE PLUGINS IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to manage plugins. 1. Click Plugins in the left margin. 2. Then click Installed Plugins. 3. This page will show you a list of all yo...
HOW TO MANAGE USERS IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to manage users. 1. Click Users in the left margin. 2. Then click Add New. 3. Enter a username and email address for the new user. 4....
This article describes how to manually migrate emails using Ms Outlook. There are 3 stages involved; i. Configure email as POP3 ii. Export email data (PST/OST) iii. Import email data I. CONFIGURE THE EMAIL ACCOUNT AS POP3 To configure the emai...
OPTIMIZING YOUR DATABASE TABLES We will be demonstrating how to optimize your MySQL tables. > NOTE: Some tables can not be optimized. 1) Log into your cPanel and select the PHPMyAdmin icon. 2) Select the database you wish to optimize. 3) Select the...
Wordpress is currently one of the most popular blogging/CMS applications. Here are some ideas for optimizing Wordpress and reducing the CPU consumption of this PHP script. * MAKE A BACKUP OF YOUR ACCOUNT FIRST, and then upgrade to the latest version o...
In order to reboot your VPS or Dedicated server via WHM follow these steps: 1. Log into WHM on your server using ROOT details. 2. Navigate to SERVER REBOOT section: 3. Select one of the available options: FORCEFUL SERVER REBOOT - this option will for...
HOW TO RECOMPILE APACHE/PHP. Below are the steps to recompile apache/php in your cpanel server. Use it if you know properly. Log into WHM and navigate to EasyApache4 (Apache Update) On the main page make sure 'Begin by selecting a profile to load:' i...
REDIRECTING USERS TO SSL-ENABLED CONNECTIONS You may want to ensure that visitors to your web site always use a secure connection. To do this, follow these steps: 1. Log in to Plesk. 2. In the left sidebar, click WEBSITES & DOMAINS. 3. Locate the d...
MySQL database size limitations are applied for all shared hosting plans, in order to ensure fair resource usage. The limitation is 1GB. If a database on your account has exceeded the database size limitation (or it is getting close to reaching the limi...
THESE INSTRUCTIONS ARE INTENDED SPECIFICALLY FOR REMOVING A USER ON CENTOS 7. STEP 1: DELETE THE USER It's just one simple command to add a user. In this case, we're adding a user called mynewuser: userdel mynewuser If you want to remove all of th...
By default, Plesk requires users to authenticate before they can view the statistics page for a website or domain. If you want, however, you can remove password protection from the statistics page. REMOVING PASSWORD PROTECTION To remove password protec...
It's very easy to rename a table in phpMyAdmin. To do so, simply follow these steps: * Log in to cPanel. * From the DATABASES section, click on the PHPMYADMIN icon. * In the narrow left column, select the database containing the table you wis...
STEP 1: BACKING UP THE DATABASES Before you attempt to repair any database, you should back it up first. To back up all of the files from all of your databases, follow these steps: * Log in to your server using SSH. * Stop the MySQL server using th...
HOW TO REPAIR DATABASE TABLES Before we start a repair of a database table, we want to first check to see if we have to do it. 1) Log into your cPanel and select the PHPMyAdmin icon. 2) Select the database you wish to check. 3) Select the tables you...
It is highly recommended that you make a backup of your database before continuing. ACCESS PHPMYADMIN These steps explain how to access phpMyAdmin. * From your account CPANEL, go to the DATABASES GROUP OF ICONS, and click on PHPMYADMIN * When p...
HOW TO RESET EMAIL PASSWORD IN LINUX CPANEL? * Log in to cPanel and click on Email Accounts. * Click on "Password" at the specific email in order to reset the password for it. * Type in the password in provided spaces and then to commit the changes...
HOW TO RESET EMAIL PASSWORD IN PLESK? The following steps will allow you to reset email account's login details in Plesk: 1. Login to Plesk. 2. Click the Email Address icon. 3. Click on the email address that you wish to reset password. 4. You m...
NOTE: If your script does not generate any output, it is possible that notification emails are not sent either, however, the cron job is working. In order to set up a cron job, go to cPanel > section ADVANCED > CRON JOBS menu: GENERAL CRON JOB FORMAT ...
USE THESE COMMANDS TO SECURELY _DOWNLOAD FROM_ A SERVER STANDARD SSH PORT: rsync -avHe ssh _user_@_server_:_/path/to/file_ _/home/user/path/to/file_ * USER: The username of the remote user through which you'll be logging into the target (remote) se...
You can send email using PHPMailer from your PHP script with SMTP authentication. To use PHPMailer classes, you just need to download PHPMailer class files from the following URL: https://github.com/PHPMailer/PHPMailer [https://github.com/PHPMailer/PHPMa...
To set Auto-Responder for STRONGBOLT EMAIL, 1. Login to StrongBolt Webmail Interface 2. Once login, go to "Mail" tab and click "Filters" 3. Click on "Vacation" and setup the auto responder message. 4. You can exclude if there is any email you want...
To set Email Forwarding for STRONGBOLT EMAIL, 1. Login to StrongBolt Webmail Interface 2. Once login, go to "Mail" tab and click "Filters" 3. Click on "Forwarders" and fill the email ID that you intend to forward. 4. Click "Keep a copy of messages...
HOW TO SET UP EMAIL FORWARDING IN CPANEL 1. Log into your cPanel, navigate to EMAIL section > FORWARDERS: 2. To create new forwarding rule, click on ADD FORWARDER: 3. Fill out the fields and when ready click on ADD FORWARDER:
HOW DO I SET UP EMAIL FORWARDING IN PLESK? * Login to the Plesk control panel. * Once logged in, click on the EMAIL ADDRESS icon. * On the Mail page, click on the email address for which you want to create an email forwarder. * On the nex...
Now let's learn how to setup domain redirects. 1. Login to cPanel 2. Click the "Redirects" icon. 3. Choose whether you want this redirect to be temporary or permanent. 4. Then enter the URL you want to redirect. 5. Then enter the destination URL...
Please refer OUTLOOK MAIL SETUP GUIDE [https://247livesupport.biz/guide/outlookMailSetupGuide.html] for _"Outlook Exppress" & "Outlook 2007" & "Outlook 2010"_
Should you wish to cancel hosting accounts using WHM, you'll find a convenient option available to terminate one or more accounts as a batch. Follow these steps to terminate multiple accounts via WHM. Log in to the WHM administration dashboard. In the s...
HOW TO TEST THE APACHE AND PHP CONFIGURATION Q. HOW CAN I BE SURE THAT MY PHP SERVER IS WORKING? AND HOW TO KNOW THE VERSION AND MODULES ENABLED? A. You can create a simple PHP script and load it from your browser in order to know the version of PHP an...
HOW TO USE REMOTE DESKTOP TO TRANSFER FILES TO YOUR WINDOWS SERVER Transferring files to your new Windows Server can be a hassle when you are first setting everything up. Plesk, FTP, or network file sharing might not be quite ready to use or your interne...
UPDATING WORDPRESS You should update a WordPress installation frequently to ensure it is running the latest version. There are several reasons for this: * SECURITY: WordPress updates contain fixes that patch security vulnerabilities. One of the most ...
HOW TO UPDATE YOUR CPANEL CONTACT INFORMATION OR RECEIVE A NOTIFICATION ON REACHING QUOTA LIMIT? If you want to receive notification on reaching your disk quota, bandwidth usage limit, reaching email disk quota or want to update your cPanel contact infor...
UPLOADING A FILE: * Connect to your server using FileZilla [https://247livesupport.biz/ticket/index.php?/Knowledgebase/Article/View/496/0/how-to--connect-to-my-ftp-using-filezilla]. * You will see your server's files listed in the top _Remote site_ ...
FileZilla is one of the most commonly used FTP clients thanks to its rich-featured and user-friendly interface. You can download the latest stable version available from their official WEBSITE [HTTPS://FILEZILLA-PROJECT.ORG/DOWNLOAD.PHP?SHOW_ALL=1]. STE...
Google Analytics is a system created by Google that can track traffic and metrics on your website. By adding Google Analytics to your website, you can track and analyze the amount of visitors your website receives, the keywords users entered to find your ...
What is Header? Refer HERE [https://247livesupport.biz/ticket/index.php?/Knowledgebase/Article/View/322/0/email-header--info] for more information. HOW TO VIEW EMAIL HEADERS. HORDE - WEBMAIL * Log into Horde Webmail. * Open the email message. * ...
There are situations when you would like to either Whitelist or Blacklist email accounts in cPanel. Here are the steps you'll need to follow - 1. Log in to cPanel. 2. On the home page, under the Mail tab, select the SPAMASSASIN icon. 3. Click on the E...
HOW TO WRITE A COMMENT IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to write a comment. 1. First let's go to our live website. 2. Locate the post you want to comment on, then click LEAVE A COMMENT. 3...
HOW TO WRITE A NEW POST IN WORDPRESS This tutorial assumes you've already logged in to WordPress, and will show you how to write a new post. 1. Click Posts in the left margin. 2. Then click Add New. 3. Enter a title for your new post… 4. Then enter ...
Spam Filter Email White-listing
MALDET (LINUX MALWARE DETECT):- Maldet is a malware detector which is mainly used in Linux based servers. It uses threat data from network edge intrusion detection systems to extract malware that is actively being used in attacks and generates signatures...
This article describes a problem that occurs after a server is upgraded to MySQL 5.6.5 or later, and how to resolve it. PROBLEM When you try to access a database on a server running MySQL 5.6.5 or later the login fails, even though you are using the co...
Dear valued customers, Our security and network Department have reviewed a recent DDoS case and they have come up with a new DDOS Policy in our AUP (Acceptable Use Policy). For more information about the new DDoS Policy, you may refer below: LOCAL CUS...
In order to deploy WordPress multisite, the following directives should be added to DOMAINS > EXAMPLE.COM > APACHE & NGINX SETTINGS > ADDITIONAL NGINX DIRECTIVES: > # WordPress multisite subdirectory rules. > index index.php; > > # This order might s...
A Microsoft might be a huge name in the world of technology and cloud computing but it has its drawbacks. It is prone to its systematics flaws and limitations like any other device or machinery. It too is liable to failure and bugs like Outlook could not ...
Many articles in this knowledge base advise editing configuration files. We usually recommend using your preferred text editor. At Liquid Web, we prefer vim. Vim, or its older sibling vi, are installed by default on nearly every server that we come across...
Please take note that due to NGINX setup, the permalink settings that can work is "PLAIN" or "CUSTOM STRUCTURE". DO NOT CHANGE THE PERMALINK SETTINGS TO ANY OTHER OPTIONS OR YOUR WEBSITE WILL NOT BE VISIBLE. __ Should you accidentally changed the pe...
PHP VERSION + NGINX Please take note that whenever you change the Apache version to support your website, you MUST remember to choose NGINX as the web server instead of Apache. Please select FPM application served by nginx.
If you ever find your server/hosting's IP got blacklisted and email delivery not is not conducted properly, here are some common reasons why an IP might receive a poor reputation: _ 1) There have been reports of spam activity from your IP. Look up your I...
TO FIND WHICH MAILS ARE STUCK IN MAIL QUEUE AND WHY? If emails are getting delayed, its better to inspect postfix mail queues, coupled with postfix mail log. STATUS/SHAPE OF MAIL QUEUE Postfix maintains different queues for different purpose.active a...
The below code when added to an .htaccess file will automatically redirect any traffic destined for http:_ to https:_ RewriteEngine On RewriteCond %{HTTPS} off RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R,L]
If you are seeing the following when visiting your website, it means that CloudLinux [https://www.cloudlinux.com/] has stopped the processing of your website due to it reaching the set limit on your account. We use 'CloudLinux' system to ensure that no si...
This is a simple bash script to fix the permissions and ownership of files within a cpanel account. To use, simply copy the script your server, chmod 755, and pass the usernames as arguments: > ./fixperms user1 user2 user3 You can also run a server-wid...
When visitors to your web site request a page using a secure _https://_ connection, a broken padlock icon may appear in the web browser's location bar. Additionally, they may receive a warning message: * MOZILLA FIREFOX displays: "The connection to thi...
In order to send and receive email using Apple Iphone, you need to setup your account as described below - 1. Tap "SETTINGS" app 2. Tap "MAIL" 3. Tap "ACCOUNTS" 4. Tap "ADD ACCOUNT..." 5. Tap "OTHER" (bottom option) 6. Tap "ADD MAIL ACCOUNT" ...
In order to send and receive email using Microsoft Outlook 2007, you need to setup your account as described below - 1. Start Microsoft Outlook 2007. Click the _Tools_ menu and select _Account Settings…_ 2. On the E-mail tab, click NEW… 3. Fill in a...
In order to send and receive email using Microsoft Outlook 2010, you need to setup your account as described below - 1. Click on the FILE tab, select INFO, and then click on the ACCOUNT SETTINGS button and select ADD ACCOUNT. 2. Click on NEW to add yo...
In order to send and receive email using Microsoft Outlook 2013, you need to setup your account as described below - 1. Click on the FILE tab then click on the ADD ACCOUNT. 2. On the _Auto Account Setup_ menu, select the option for MANUAL SETUP OR ADD...
In order to send and receive email using Microsoft Outlook Express, you need to setup your account as described below - Follow the steps detailed below to use Microsoft Outlook Express 6.0 to send/receive emails from your Email account. * Start Outl...
In order to send and receive email using Mozilla Thunderbird, you need to setup your account as described below - 1. Open up your Thunderbird email client onto your desktop 2. In the left hand sidebar you will see a LOCAL FOLDERS. Click on the selecti...
To synchronize the Global Address List (GAL) into Microsoft Outlook 1. Login to your webmail 2. Go to contact 3. Change "My Contact" to Global Address List 4. Click the Actions menu and then "Add to Outlook" in the navigation panel toolbar. This will op...
OVERVIEW With the release of the March 2018 Security bulletin, there was a fix that addressed a CredSSP, "Remote Code Execution" vulnerability (CVE-2018-0886) which could impact RDP connections. The vulnerability was discovered to which the exploits obs...
One way to optimize WordPress is to install W3 Total Cache [http://wordpress.org/extend/plugins/w3-total-cache/] (W3TC), which can be done from your WordPress Dashboard under PLUGINS. We recommend the following settings: * Page Cache: ENABLE * Page ...
 ... The MySQL trigger is a database object that is associated with a table. It will be activated when a defined action is executed for the table. The trigger can be executed when you run one of the following MySQL statements on the table: _INSERT, UPDAT...
When configuring your server settings, you may be asked to enter a specific port number for a particular application or service. Here's a list of commonly requested port numbers you can use with your server: * HTTP - Port 80 * HTTPS - 443 * FTP - ...
WHAT IS CLOUD LINUX? CloudLinux is the first commercial Operating system that meets the specific criteria and demands of web hosting providers. CloudLinux providers a stable environment for each shared hosting client by allowing us to set limits for eac...
WHAT IS CSF (CONFIGSERVER SECURITY & FIREWALL)? ConfigServe Firewall, also known as CSF, is a firewall configuration script created to provide better security for your server while giving you an easy to use, advanced interface for managing your firewall ...
If you log into cPanel, you will see on the left/right hand side "Entry Processes" with a number. An "Entry Process" is how many PHP scripts you have running at a single time. Our shared hosting has a limit of 20 PHP scripts at a single time. Keep in ...
WHAT IS SITELOCK? SiteLock is a cloud-based security tool that scans your website for malware and vulnerabilities. SiteLock not only detects threats, but can also fix problems or security risks it encounters on your web space. -----------------------...
Are your email messages going to the spam/junk folder of gmail, hotmail or yahoo? The answer here is not simple. There are many reasons why the destination mail server will deliver your email message to the spam folder instead of the inbox. There are ways...
If you see a windows popped up with title "Deceptive Website Warning" this means your website has some malware or script issues. This malware is identified to steal information from website visitor hence the browsers showed this warning. WHAT CAN YOU D...
There might be couple things which can cause your website exceed your monthly bandwidth. 1. You may be exceeding your bandwidth limits due to high volume of visits to your website as specially if you have your website image and media intensive. 2. You...
SUMMARY WordPress is one of the most versatile applications around. However, due to 3rd party scripts, plugins, and themes, WordPress can occasionally have problems. These problems usually break the PHP process and a white page is shown with no error. Wh...
One way to optimize WordPress is to install WP Super Cache, which can be done from your WordPress Dashboard under PLUGINS. SUGGESTED SETTINGS Please complete all four (4) steps to use the suggested settings. (Click on any of the images for a larger v...
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