In order to transfer your domain to Shinjiru
1. Please UNLOCK the domain.
2. Please MAKE SURE that you are able to access the Admin Contact
email. (Please visit http://who.is and type in your domain name. You
will be able to see the admin email addres...
Dear Customers,
We would like to make another announcement about the new ticketing
system which we have implemented 2 weeks ago as we received quite a
number of question from our customers on the availability of old
tickets as well as the ticketing syst...
ATTENTION: All server and hosting owners.
Dear customers,
It has come to our attention that some email users are facing bounce
back emails due to poor MTA IP reputation.
This happens because particular hosting IPs are being blacklisted by
anti-spam or...
Refer to the PDF file, will guide you on how to access MailSentInel
through WHMCS
HOW TO CONFIGURE EMAIL IN GMAIL?
Please follow the instructions in the screen shots.
Please contact our support by submitting a support ticket via our
ticketing portal http://247livesupport.biz [http://247livesupport.biz]
Or contact us via 24x7 Technical Hotline at +603.2031.8850
- NVIP Customers --> Press "0" for Customer Care
- VIP...
In order to create a domain in Plesk please do the following:
1. Log in to Plesk https://ip:8443 [https://ip:8443] --> click on
Customers
2. Click on Add New Customer
3. Key in the details, please refer to the following screenshots.
4. Select the ...
In order to create a domain in WHM please do the following:
1. Log in to https://ip:2087 [https://ip:2087] --> click on "Create
New Account"
2. Key in a domain name, username, password and email address then
select the package and click Create.
In order to create email in cPanel please do the following:
1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on
email accounts
2. Fill in the details
3. Click on Create Account
HOW TO CREATE EMAIL IN PLESK?
Please refer to the attached PDF file.
In order to create a domain in cPanel please follow these easy steps:
1. Log in to cPanel https://ip:2083 [https://ip:2083]
2. Click on Addon Domains.
3. Key in the details and click on "Add Domain".
HOW TO RECOMPILE APACHE?
* Login to WHM
* The following Short Option List has many functions; you can tick
to enable any of them or you may leave them set by default.
* Click on Exhaustive Options List
* In the Exhaustive Option List there ar...
HOW TO RESET EMAIL PASSWORD IN LINUX CPANEL?
* Log in to cPanel and click on Email Accounts.
* Click on the specific email in order to reset the password for it.
HOW TO RESET EMAIL PASSWORD IN PLESK (WINDOWS)?
First, log in to Plesk and then follow the attached screen shot
instructions.
HOW TO SET EMAIL FORWARDING IN PLESK?
1. Login to Plesk https://ip:8443 [https://ip:8443]
2. Click on Mail
3. Click on the specific email address then click on Forwarding
4. Switch on mail forwarding and add the list of the emails that you
want to...
Please refer OUTLOOK MAIL SETUP GUIDE
[https://247livesupport.biz/guide/outlookMailSetupGuide.html] for
_"Outlook Exppress" & "Outlook 2007" & "Outlook 2010"_
How to upload files to cPanel using FTP client?
1. Download and install FileZilla from HERE
[HTTPS://FILEZILLA-PROJECT.ORG/DOWNLOAD.PHP?TYPE=CLIENT].
2. Key in your FTP logins
3. Upload the files to public_html directory
HOW TO FTP USING FILEZILLA?
1. Download FileZilla from the following URL
https://filezilla-project.org/ [https://filezilla-project.org/]
(preferably version 3.9.0) and install it.
2. Launch FileZilla and key in the login details, please refer to the
f...
Spam Filter Email White-listing
Dear valued customers,
Our security and network Department have reviewed a recent DDoS case
and they have come up with a new DDOS Policy in our AUP (Acceptable
Use Policy). For more information about the new DDoS Policy, you may
refer below:
LOCAL CUS...
If you ever find your server/hosting's IP got blacklisted and email
delivery not is not conducted properly, here are some common reasons
why an IP might receive a poor reputation:
_ 1) There have been reports of spam activity from your IP. Look up
your I...
