RSS Feed
Knowledgebase
   

In order to transfer your domain to Shinjiru 1. Please UNLOCK the domain. 2. Please MAKE SURE that you are able to access the Admin Contact email. (Please visit http://who.is and type in your domain name. You will be able to see the admin email addres...
Dear Customers, We would like to make another announcement about the new ticketing system which we have implemented 2 weeks ago as we received quite a number of question from our customers on the availability of old tickets as well as the ticketing syst...
ATTENTION: All server and hosting owners. Dear customers, It has come to our attention that some email users are facing bounce back emails due to poor MTA IP reputation. This happens because particular hosting IPs are being blacklisted by anti-spam or...
HOW TO CONFIGURE EMAIL IN GMAIL? Please follow the instructions in the screen shots.
Please contact our support by submitting a support ticket via our ticketing portal http://247livesupport.biz [http://247livesupport.biz] Or contact us via 24x7 Technical Hotline at +603.2031.8850 - NVIP Customers --> Press "0" for Customer Care - VIP...
In order to create a domain in Plesk please do the following: 1. Log in to Plesk https://ip:8443 [https://ip:8443] --> click on Customers 2. Click on Add New Customer 3. Key in the details, please refer to the following screenshots. 4. Select the ...
In order to create a domain in WHM please do the following: 1. Log in to https://ip:2087 [https://ip:2087] --> click on "Create New Account" 2. Key in a domain name, username, password and email address then select the package and click Create.
In order to create email in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on email accounts 2. Fill in the details 3. Click on Create Account
HOW TO CREATE EMAIL IN PLESK? Please refer to the attached PDF file.
In order to create a domain in cPanel please follow these easy steps: 1. Log in to cPanel https://ip:2083 [https://ip:2083] 2. Click on Addon Domains. 3. Key in the details and click on "Add Domain".
HOW TO RECOMPILE APACHE? * Login to WHM * The following Short Option List has many functions; you can tick to enable any of them or you may leave them set by default. * Click on Exhaustive Options List * In the Exhaustive Option List there ar...
HOW TO RESET EMAIL PASSWORD IN LINUX CPANEL? * Log in to cPanel and click on Email Accounts. * Click on the specific email in order to reset the password for it.
HOW TO RESET EMAIL PASSWORD IN PLESK (WINDOWS)? First, log in to Plesk and then follow the attached screen shot instructions.
HOW TO SET EMAIL FORWARDING IN PLESK? 1. Login to Plesk https://ip:8443 [https://ip:8443] 2. Click on Mail 3. Click on the specific email address then click on Forwarding 4. Switch on mail forwarding and add the list of the emails that you want to...
Please refer OUTLOOK MAIL SETUP GUIDE [https://247livesupport.biz/guide/outlookMailSetupGuide.html] for _"Outlook Exppress" & "Outlook 2007" & "Outlook 2010"_
How to upload files to cPanel using FTP client? 1. Download and install FileZilla from HERE [HTTPS://FILEZILLA-PROJECT.ORG/DOWNLOAD.PHP?TYPE=CLIENT]. 2. Key in your FTP logins 3. Upload the files to public_html directory
HOW TO FTP USING FILEZILLA? 1. Download FileZilla from the following URL https://filezilla-project.org/ [https://filezilla-project.org/] (preferably version 3.9.0) and install it. 2. Launch FileZilla and key in the login details, please refer to the f...
Dear valued customers, Our security and network Department have reviewed a recent DDoS case and they have come up with a new DDOS Policy in our AUP (Acceptable Use Policy). For more information about the new DDoS Policy, you may refer below: LOCAL CUS...
If you ever find your server/hosting's IP got blacklisted and email delivery not is not conducted properly, here are some common reasons why an IP might receive a poor reputation: _ 1) There have been reports of spam activity from your IP. Look up your I...
Most popular articles 
 
Newest articles 
 
Copyright © 2005 - 2016 Shinjiru International Inc. All Rights Reserved.