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Knowledgebase : Domain Name

In order to transfer your domain to Shinjiru 1. Please UNLOCK the domain. 2. Please MAKE SURE that you are able to access the Admin Contact email. (Please visit http://who.is and type in your domain name. You will be able to see the admin email addres...
Posted in NewsPost on 07 July 2014 10:57 AM ATTENTION: All new .COM Registrations Dear valued customers, Kindly be informed that we have received an alert from our Domain Name team that all new .COM registrations REQUIRE an RAA Verification. This c...
DO YOU PROVIDE DEDICATED IP ADDRESSES FOR SHARED HOSTING ACCOUNTS? Yes, we can provide dedicated IP. Please contact our Sales Department [https://247livesupport.biz/ticket/index.php?/Tickets/Submit/RenderForm] for more information.
HOW LONG DOES IT TAKE TO REGISTER AND ACTIVATE MY DOMAIN? Your domain name will be activated within 24 hours.
You may check your domain expiration date here: http://who.is [http://who.is/]
HOW TO CHECK IF MY DOMAIN IS ACTIVE? You may simply visit https://www.whois.com/whois/ [https://www.whois.com/whois/] on your browser, type the domain name, and check the "Domain Information" box. The "Status" content shows if your domain is Active. I...
HOW TO CHECK IF MY DOMAIN IS SUSPENDED BY REGISTRAR? You may simply visit https://www.whois.com/whois/ [https://www.whois.com/whois/] on your browser, type the domain name, and check the "Domain Information" box. The "Status" content shows if your domai...
Please refer below for the steps on managing your domain with DNS Management. Take note that this feature ONLY available for domain names registered before July 2018. 1. Log on to your client account via https://billing.shinjiru.com [https://billing.s...
The most probable reason is that your domain name has expired. Kindly check the expiration date of the domain here - https://who.is/ [https://who.is/] Please renew your domain name. If you have any further inquiries about this issue, please contact ...
MY DOMAIN IS SUSPENDED BUT MY HOSTING IS ACTIVE If your domain is suspended while your hosting is still active, we recommend that you provide us with another domain that you would like replaced on your existing hosting plan. The replacement of the dom...
MY SERVICE IS STRONGBOLT/BULLETPROOF, WHY WAS MY SERVICE SUSPENDED? Many have been confusing Strongbolt/Bulletproof domains and hosting to be immune of any suspension or downtime. Strongbolt/Bulletproof services assure a high quality performance in prot...
WHAT IS THE TRANSFER AUTHORIZATION CODE? An Authorization Code (a.k.a. Auth Code or EPP Key) is required when transferring domains from one registrar to another. The transfer Authorization Code is created when the domain is first registered and can be ob...
WHAT IS A DOMAIN AND A DNS? Domain names are hostnames that provide more memorable names to stand in for numeric IP addresses. e.g 247livesupport.biz [http://247livesupport.biz/] is a domain name. DNS stands for Domain Name Server. It tells visitors ...
WHY IS MY DOMAIN SUSPENDED BY REGISTRAR? Registrar follows a set standard of AUP in reference to the domain names they offer. If your domain engaged in abuse-related activities that your Registrar deems as an alert, Registrar will take immediate action ...
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