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Knowledgebase : MANUALS / GUIDES > WHM / CPANEL
You might need to find your website's IP address to point your domain name to it, or to use it to upload your website through File Transfer Protocol (FTP). HOW TO FIND MY ACCOUNT'S IP ADDRESS IN CPANEL To find your account's IP address using cPanel, pl...
CONTACT MANAGER : MANAGE SERVER NOTIFICATIONS OR ERROR MESSAGES As WHM is an easy to use application to help assist with managing your server. It can also send you alerts based on certain actions performed (or triggers). There are a various ways that ...
CPHULK is a service that provides protection for your server against brute force attacks. A BRUTE FORCE attack is a hacking method that uses an automated system to guess the password to your web server or services. When cPHulk blocks an IP address or ac...
This will probably help you to find out the IP which tried the malpractices in a server to get compromised. First, we can try to find the IP which I need to monitor 1. This netstat script will list out the number of connections made by an IP > NETST...
CHECKING YOUR SERVER STATUS AND INFORMATION IN WHM This demo assumes you've already logged in to WebHost Manager (WHM). Let's take a look at the server status section of WHM and the two options: server information and service status. Click the service...
How do I configure initial WHM settings? Before you can use cPanel, you will need to set up WHM. This is where you will do some basic setup for the web server. The WHM Initial Setup is done using the Initial Setup wizard. The WHM Initial Setup wizard i...
Attached is the cPanel Manual Guide for your reference. Alternatively, please refer to the following CPANEL ONLINE GUIDE. [HTTPS://DOCUMENTATION.CPANEL.NET/DISPLAY/ALD/CPANEL+USER+DOCUMENTATION]
CPANEL SCRIPT TO ADD SPF AND DKIM There is a script available on every cPanel servers by default to enable the SPF and DKIM records via command line. This will surely help when there is a need of adding the records for many accounts at the same time. I...
For more information, you may refer to following cPanel KB article: [ http://docs.cpanel.net/twiki/bin/view/AllDocumentation/CpanelDocs/EmailAccounts [http://docs.cpanel.net/twiki/bin/view/AllDocumentation/CpanelDocs/EmailAccounts] ] --> "DEFAULT EMAIL...
All cPanel hosting plan now enabled with free Auto SSL. WHAT IS AUTOSSL? FREE SSL. AutoSSL is activated by default in your hosting account as it automatically installs and renews cPanel/Sectigo certificates for each domain in cPanel. AutoSSL performs...
In order to change PHP version in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on "Select PHP Version" 2. Select the preferred/ required PHP version 3. Click on "Set as current" and then on Save to ...
HOW TO SETUP CPANEL AFTER GETTING A VPS AUTOMATION.  Upon cPanel license activated by our Engineer, you may proceed to update the IP in control panel for cPanel accounts UPDATING THE IP ADDRESS IN THE CONTROL PANEL. To change the IP for the WHM/cPan...
HOW TO SETUP YOUR REMOTE ACCESS KEY IN WHM. This demo assumes you've already logged in to WebHost Manager (WHM). Now let's learn how to setup a remote access key. A remote access key is what's needed if you want to have a script automatically connect ...
In order to create a Addon domain in cPanel please follow these easy steps: 1. Log in to cPanel https://ip:2083 [https://ip:2083] 2. Click on Addon Domains. 3. Key in the details and click on "Add Domain". There you go, the Addon domain have been ...
Domain aliases enable you to point one or more domains to your primary domain. For example, if your primary domain is _example.com_, you could have domain aliases for _example.org_ and _example.net_ that point to _example.com_. Now let's learn how to cr...
Please take note that Malaysia and in some countries, or better said some ISPs are now blocking SMTP Port 25 to mitigate Spam in their network. An approach lots of systems administrators are taking is to use port 26, so you can configure your email clie...
There are a few different methods that can be used to review your bandwidth usage from within your cPanel account. The easiest and quickest way to check your current bandwidth would be to simply look onto the left hand side of your control panel, once y...
RESET PASSWORD FROM CPANEL * Log into CPANEL. * Click "PASSWORD & SECURITY" in the _Preferences_ section * You can change your password by filling in the fields and clicking CHANGE YOUR PASSWORD NOW!. Be sure to use a strong password. Way to go! Y...
HOW TO CHANGE THE FTP PASSWORD? * Log into CPANEL. * Select _FTP ACCOUNTS_ under the _FILES_ section of cPanel. * Select "_CHANGE PASSWORD_" in the _ACTIONS_ column beside the FTP account that needs a password reset. * Type in your new password a...
To change the memory_limit for PHP, please follow these steps: 1. Log into cPanel. 2. Find and click 'SELECT PHP VERSION'. 3. Then click 'SHOW PHP OPTIONS' there will be a list of options you can modify. 4. You can adjust your PHP MEMORY LIMIT up to ...
In order to change PHP version in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on "Select PHP Version" 2. Select the preferred/ required PHP version 3. Click on "Set as current" and then on Save to ...
If you wish to change the display language of your WHM administration portal, use the following steps. Log in to WHM and under SERVER CONFIGURATION, select TWEAK SETTINGS. In the Tweak Settings page, select the SYSTEM tab. Scroll down to SERVER LOCA...
HOW TO CHANGE THE PRIMARY LANGUAGE IN CPANEL This demo assumes you've already logged in to cPanel, and are starting on the home screen. Now let's learn how to change the primary language. Click the CHANGE LANGUAGE icon. Select the new desired languag...
If you have a website installed for the primary domain of your hosting account, by default your website is loaded from the public_html folder. Public_html is the root folder for the primary domain and is also called web root folder or document root direct...
To change the root password for your VPS or Dedicated server via WHM: 1. Log into WHM. 2. Go to SERVER CONFIGURATION > CHANGE ROOT PASSWORD menu. 3. Enter the new password in NEW ROOT PASSWORD and CONFIRM PASSWORD fields (you may use built-in Password G...
CHANGING A WORDPRESS ACCOUNT USERNAME After you create a WordPress login account, you may want to change the username. However, you cannot do this from the WordPress administration screen. Instead, you can use phpMyAdmin to change the username manually i...
I) CPANEL/WHM There are a few ways to check your memory usage in WHM or cPanel control panels. You may check the general overview of the server status via WHM > Server Information and WHM > Service Status, which also includes information about memory usa...
There are several ways to check the version of the MySQL service on your account. The first one is via a PHP script. You have to create a new file on your account, for example mysql.php, and inside it place the following: 1 2 3 4 5 6 7 8 9 10...
CREATING AN FTP ACCOUNT * Login to cPanel. * Click the FTP ACCOUNTS button in the _Files_ section. * In the _Add FTP Account_ section, fill in the fields as needed. Below is a brief description of the options. OPTION DESCRIPTION LOGIN: ...
In order to create a domain in WHM please do the following: 1. Login to the WHM. 2. Click ACCOUNT FUNCTIONS. 3. Click the icon CREATE A NEW ACCOUNT. 4. Under DOMAIN INFORMATION enter the domain, username, password (twice) and the contact email add...
Please follow the instructions in the video below in order to create a new user mailbox in cPanel. [ http://www.youtube.com/watch?v=VEekOXW0PKw [http://www.youtube.com/watch?v=VEekOXW0PKw] ]
If your website is using long URL like EXAMPLE.COM/FILES/FOLDER/SITEMAP.HTML, you can change it into "EXAMPLE.COM/SITEMAP" in .htaccess Modify this line according to your needs and then add this code to your .htaccess file. RewriteEngine on RewriteRul...
HOW TO CREATE CUSTOM ERROR PAGES IN CPANEL This demo assumes you've already logged in to cPanel, and are starting on the home screen. Now let's learn how to create custom error pages. Click the ERROR PAGES icon. This is where you create your custom e...
In order to create email in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on EMAIL ACCOUNTS 2. Fill in the details 3. Click on CREATE ACCOUNT
For security purposes, we recommend that you to disable directory browsing on your website so no one can see the files/folders of your website. You can disable Directory Browsing by adding this line to your .HTACCESS file. Options -Indexes To edit the...
TO EDIT .HTACCESS FILE VIA THE CPANEL FILEMANAGER FOLLOW THE BELOW STEPS – 1. Log into your cPanel account. 2. In the "Files" section, click on "File Manger" Icon. 3. cPanel File Manager will be open, select the appropriate domain name or folder loca...
There are some files on your web server are hidden for security purpose. They could be anything; configuration file, setting file, error log and etc. However, if you need to access these hidden files, you can do so by enabling cPanel to show hidden files....
When a user hits your website a call is made to your server here to deliver the requested files. The larger the files are, the longer it will take for your webpage to load for your visitors. By enabling gzip compression you're reducing the size of the fil...
HOW TO ENABLE SPAM PROTECTION IN CPANEL This demo assumes you've already logged in to cPanel, and are starting on the home screen. Now let's learn how to enable spam protection. First click the BoxTrapper icon. Box Trapper protects your inbox from sp...
SpamAssassin is a free program that comes with all cPanel and WHM installations. It's used to filter out incoming email on a server side basis. Meaning it's sorted through as it comes into the server. If this is available to a user, they are able to activ...
At times it is noticed that SSL is installed on a wordpress site but on the web browser the green padlock icon is not visible. This issue is caused due to the mixed contents present in your site code. Mixed content means there are some URL's with http p...
Every time a visitor loads a webpage it has to download all the web files to properly display the page. This includes all the HTML, CSS, JavaScript, images and videos. LEVERAGING THE BROWSER CACHING allows you to control for how long the browser should ca...
MANAGING DATABASES CREATING A DATABASE To create a MySQL database, follow these steps: * In the Databases section of the cPanel home screen, click MySQL(R) Databases. * Under Create New Database, type the name of the database in the New Database...
In this article we will briefly cover the basics of monitoring your server via WHM. By following this process you will learn how to find: service status, resource usage, and Apache stats. * With WHM open in your web browser, (a) type "status" into the ...
In order to reboot your VPS or Dedicated server via WHM follow these steps: 1. Log into WHM on your server using ROOT details. 2. Navigate to SERVER REBOOT section: 3. Select one of the available options: FORCEFUL SERVER REBOOT - this option will for...
HOW TO RESET EMAIL PASSWORD IN LINUX CPANEL? * Log in to cPanel and click on Email Accounts. * Click on "Password" at the specific email in order to reset the password for it. * Type in the password in provided spaces and then to commit the changes...
HOW TO SET A DEFAULT EMAIL ADDRESS FOR UNROUTED EMAILS IN CPANEL This demo assumes you've already logged in to cPanel, and are starting on the home screen. Now let's learn how to set our default email address. Click the DEFAULT ADDRESS icon. If you h...
HOW TO SET UP EMAIL FORWARDING IN CPANEL 1. Log into your cPanel, navigate to EMAIL section > FORWARDERS: 2. To create new forwarding rule, click on ADD FORWARDER: 3. Fill out the fields and when ready click on ADD FORWARDER:
Now let's learn how to setup domain redirects. 1. Login to cPanel 2. Click the "Redirects" icon. 3. Choose whether you want this redirect to be temporary or permanent. 4. Then enter the URL you want to redirect. 5. Then enter the destination URL...
HOW TO SETUP AN AUTORESPONDER IN CPANEL This demo assumes you've already logged in to cPanel, and are starting on the home screen. Now let's learn how to create an autoresponder in cPanel. Click the AUTORESPONDERS icon. This is where you create autor...
Should you wish to cancel hosting accounts using WHM, you'll find a convenient option available to terminate one or more accounts as a batch. Follow these steps to terminate multiple accounts via WHM. Log in to the WHM administration dashboard. In the s...
HOW TO UPDATE YOUR CPANEL CONTACT INFORMATION OR RECEIVE A NOTIFICATION ON REACHING QUOTA LIMIT? If you want to receive notification on reaching your disk quota, bandwidth usage limit, reaching email disk quota or want to update your cPanel contact infor...
There are situations when you would like to either Whitelist or Blacklist email accounts in cPanel. Here are the steps you'll need to follow - 1. Log in to cPanel. 2. On the home page, under the Mail tab, select the SPAMASSASIN icon. 3. Click on the E...
Using SSH can be a superior way to manage the files and databases on your account. Using a simple command you can import or export a MySQL database into an existing database on your account. Please note that in the examples below the -P will prompt for ...
This article describes a problem that occurs after a server is upgraded to MySQL 5.6.5 or later, and how to resolve it. PROBLEM When you try to access a database on a server running MySQL 5.6.5 or later the login fails, even though you are using the co...
To prevent spamming in cPanel environment please follow these instructions: GO TO CPANEL --> MAIL --> EMAIL AUTHENTICATION Enable following Option: A)  DKIM --> SET AS "ENABLE" _After you have enabled it, you should get "Status: Enabled and Active ...
The 'skeleton directory' [http://www.linfo.org/etc_skel.html] on linux based systems is a directory where default files and folders can be placed, upon creation of a new account these files will be duplicated into the new users folders. * With WHM open...
USING MULTI-ACCOUNT FUNCTIONS IN WHM This demo assumes you've already logged in to WebHost Manager (WHM). Now let's learn how to use the multi-account functions. Click the multi-account functions link. There are 2 tools available in multi-account fun...
USING MULTIPLE IDENTITIES IN ROUNDCUBE This tutorial assumes that you've already logged in to RoundCube webmail. Now let's learn how to use multiple identities. Click the Settings option. Under Settings, click the Identities option. To create a new ...
 ... The MySQL trigger is a database object that is associated with a table. It will be activated when a defined action is executed for the table. The trigger can be executed when you run one of the following MySQL statements on the table: _INSERT, UPDAT...
When configuring your server settings, you may be asked to enter a specific port number for a particular application or service. Here's a list of commonly requested port numbers you can use with your server: * HTTP - Port 80 * HTTPS - 443 * FTP - ...
Brute-Force Attacks occur when an attacker attempts to calculate every possible combination that could make up a password and test against your site to see if it is a correct password. This can be done either by using dictionary words or trying to guess t...
If you log into cPanel, you will see on the left/right hand side "Entry Processes" with a number. An "Entry Process" is how many PHP scripts you have running at a single time. Our shared hosting has a limit of 20 PHP scripts at a single time. Keep in ...
WHAT IS MY VPS OR DEDICATED SERVER SSH PORT? - Dedicated and VPS customers automatically have root SSH access. Root shell allows you to change anyone and anything on your server. By default, all our VPS SERVERS use PORT NUMBER 44200 for SSH access. ...
Unfortunately, there is no offline WHM Guide available. However, you may refer to the following ONLINE WHM GUIDE. [https://documentation.cpanel.net/display/ALD/WHM+Home+Interface]
There might be couple things which can cause your website exceed your monthly bandwidth. 1. You may be exceeding your bandwidth limits due to high volume of visits to your website as specially if you have your website image and media intensive. 2. You...
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