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Knowledgebase : Shared Hosting
You might need to find your website's IP address to point your domain
name to it, or to use it to up...
Hey there! If you're looking to set your desktop mail client software
as your default email shop, yo...
Supported Applications in our Shared Hosting environment:
LINUX SHARED HOSTING PLATFORM:
http://...
CONCURRENT CONNECTION:
The number of authenticated "handshakes" between a client and/or
server dur...
ATTENTION: All Shared Hosting customers
In line with our Shared Hosting streamlining and updating,...
ATTENTION: To all Shared Hosting customers with websites and domains
hosted in cPanel (Linux) server...
NOTE: This is an old announcement which we have posted on 2nd Nov
2010. We re-post it again as a ref...
The SSH and telnet service in Shared Hosting environment has been
disabled.
If you wish to use SSH...
Which programming languages are available in Shared Hosting?
Our Linux servers support:
PHP, HTM...
PARSER ERROR MESSAGE: THE VIRTUAL PATH '/COMMON/FOOTER.ASCX' MAPS TO
ANOTHER APPLICATION, WHICH IS N...
aspSmartUpload - Upload Component for ASP
aspSmartUpload is a server-side component that can be ...
Please be informed that we do NOT allow OX (Open-Xchange) in our
Shared Hosting environment.
You c...
1) WHAT IS CLOUDFLARE? WHO CAN USE CLOUDFLARE?
CloudFlare is a FREE system that improves website's ...
The following items use up space on your hosting account so these are
the things we'll be looking at...
The below code when added to an .htaccess file will automatically
redirect any traffic destined for ...
If you log into cPanel, you will see on the left/right hand side
"Entry Processes" with a number.
...
HOW TO INSTALL WORDPRESS WITH PLESK?
To install a new WordPress copy on a subscription:
1. Log in...
CHANGING ASP.NET VERSIONS
To change the active ASP.NET version on your Plesk account, follow
these ...
By default, Plesk requires users to authenticate before they can view
the statistics page for a webs...
BACKING UP A DATABASE
You can quickly and easily create a database backup using Plesk. When
you do ...
After you create a domain, you can easily add a new subdomain (for
example, _testing.example.com_). ...
If you are seeing the following when visiting your website, it means
that CloudLinux [https://www.cl...
HOW DO I SET UP EMAIL FORWARDING IN PLESK?
*
Login to the Plesk control panel.
*
Once logge...
You can use either of the below commands to stop directory browsing,
just add either one to your .ht...
This article describes how to use phpMyAdmin to change the collation
settings for MySQL databases an...
This article describes a problem that occurs after a server is
upgraded to MySQL 5.6.5 or later, and...
Every time a visitor loads a webpage it has to download all the web
files to properly display the pa...
When a user hits your website a call is made to your server here to
deliver the requested files. The...
HOW TO ENABLE AUTO-REPLY FOR AN EMAIL ACCOUNT IN PLESK
This demo assumes you've already logged in ...
HOW TO CREATE NEW FOLDERS IN SMARTERMAIL
This tutorial assumes that you have already logged into y...
HOW TO CREATE EMAIL IN PLESK?
The following steps will allow you to create new email accounts in
P...
100, 200, 300 SERIES CODES
HTTP status codes ranging from 100 to 199 are informational codes. If
a ...
HOW TO VIEW EMAIL REPORTS IN SMARTERMAIL
This tutorial assumes that you have already logged into y...
SpamAssassin is a free program that comes with all cPanel and WHM
installations. It's used to filter...
Kindly be informed that Relay Localhost Mail Service has been disabled
in all our Shared Servers.
...
DO YOU PROVIDE DEDICATED IP ADDRESSES FOR SHARED HOSTING ACCOUNTS?
Yes, we can provide dedicated ...
Many have been confusing Strongbolt/Bulletproof domains and hosting to
be immune of any suspension o...
You can send email using PHPMailer from your PHP script with SMTP
authentication. To use PHPMailer c...
SEM FRESH EMAIL BLACKLIST OR EMAIL GOES TO SPAMBOX
If your domain is blacklisted by SEM as checked...
REDIRECTING USERS TO SSL-ENABLED CONNECTIONS
You may want to ensure that visitors to your web site ...
Dear valued customers,
We gladly inform you that our Linux cPanel hosting is now equipped
with add...
Updated on: 2nd July 2015
FOR DEDICATED SERVER WITH SERVER BACKUP SUBSCRIPTION
User may refer thi...
Dynamail : How to set alerts for email usage
Here are instructions on how to setup an event that wi...
DEFINITION OF "UNLIMITED":
We do not set a limit on the amount of resources a single customer can
...
TO HOST A NEW WEBSITE WITH AN ADDON DOMAIN NAME:
* LOGIN TO PLESK.
* Go to the Websites & Domai...
The LiteSpeed cache can be cleared by deleting the cache files stored
in your account. To clear the ...
TO HOST A NEW WEBSITE WITH A SECOND-LEVEL DOMAIN NAME:
1) Go to WEBSITES & DOMAINS, click ADD DOMAI...
ATTENTION: SHARED HOSTING - EMAIL SIZE LIMIT
Below are the limits of the Shared Hosting mail size...
HERE IS THE OUTGOING MESSAGE LIMIT PER HOUR BASED ON
PACKAGES/SUBSCRIPTIONS. YOU MAY REFER BELOW DET...
INCOMING PORT ==> PORT 110
OUTGOING PORT ==> PORT 26
You can refer to
https://247livesuppor...
The limitation is 1GB.
If a database on your account has exceeded the database size
limitation (or...
WHAT IS A CANONICAL TAG?
To put it simply a canonical tag is an HTML tag used to indicated to
searc...
There might be couple things which can cause your website exceed your
monthly bandwidth.
1. You ma...
HOW TO REPAIR DATABASE TABLES
Before we start a repair of a database table, we want to first check
...
1. Login to your cPanel Hosting Account. You can get the Control Panel
URL, Username and Password in...
This knowledgebase will guide you on how to set Two Factor
Authentication onto your cPanel hosting.
...
UPLOADING A FILE:
* Connect to your server using FileZilla
[https://247livesupport.biz/ticket/in...
RESET PASSWORD FROM CPANEL
* Log into CPANEL.
* Click "PASSWORD & SECURITY" in the _Preferences...
HOW TO RESET EMAIL PASSWORD IN LINUX CPANEL?
* Log in to cPanel and click on Email Accounts.
* ...
HOW TO CHECK EMAIL DISK USAGE PER USER
1. Login to your Dynamail interface as a user
2. Click the...
Google Analytics is a system created by Google that can track traffic
and metrics on your website. B...
It's very easy to rename a table in phpMyAdmin. To do so, simply
follow these steps:
*
Log in t...
The most common reasons for a hacked (defaced) website include:
- OUTDATED WEB APPLICATION. Every ...
By default SSH comes configured in a way that disables root user
logins. This is done as a security ...
Your server is only as secure as your weakest password. As a rule of
thumb, the more lengthy and com...
RESOURCE USAGE -> YOUR SITE HAS BEEN LIMITED WITHIN THE PAST 24 HOURS
It is normal for any site wit...
HOW TO CREATE A CATCHALL EMAIL ACCOUNT IN PLESK
This demo assumes you've already logged in to Plesk...
HOW TO SETUP SCHEDULED TASKS IN PLESK
This demo assumes you've already logged in to Plesk.
Now let...
HOW TO IMPORT EMAILS AND CONTACTS FROM ANOTHER EMAIL SERVICE IN
SMARTERMAIL
This tutorial assumes ...
HOW TO CREATE TASKS IN SMARTERMAIL
This tutorial assumes that you have already logged into your
Sm...
HOW TO FIND AND INSTALL APPLICATIONS IN PLESK
This demo assumes you've already logged in to Plesk....
HOW TO ADD A DOMAIN FORWARDER IN PLESK
This demo assumes you've already logged in to Plesk.
Now l...
HOW TO MANAGE DNS ZONES IN PLESK
This demo assumes you've already logged in to Plesk.
Now let's l...
HOW TO SETUP WEB USERS IN PLESK
This demo assumes you've already logged in to Plesk.
Now let's le...
HOW TO CREATE AND MANAGE USER ACCOUNTS IN PLESK
This demo assumes you've already logged in to Ples...
HOW TO EDIT YOUR CONTACT INFORMATION IN PLESK
This demo assumes you've already logged in to Plesk....
HOW TO LIMIT THE NUMBER OF OUTGOING MESSAGES IN PLESK
This demo assumes you've already logged in t...
If you have a website installed for the primary domain of your hosting
account, by default your webs...
CREATING A DATABASE
To create a database, follow these steps:
1. Log in to Plesk.
2. In the lef...
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