Knowledgebase : Shared Hosting
You might need to find your website's IP address to point your domain name to it, or to use it to up...
Hey there! If you're looking to set your desktop mail client software as your default email shop, yo...
Posted in NewsPost on 09 June 2014 09:48 AM ATTENTION: All users/customers using Helm Server Dear...
Supported Applications in our Shared Hosting environment: LINUX SHARED HOSTING PLATFORM: http://...
CONCURRENT CONNECTION: The number of authenticated "handshakes" between a client and/or server dur...
ATTENTION: ALL CUSTOMERS HOSTING IN THE FOLLOWING SHARED SERVERS: 124.217.255.91 124.217.255.150 ...
ATTENTION: All Shared Hosting customers In line with our Shared Hosting streamlining and updating,...
ATTENTION: To all Shared Hosting customers with websites and domains hosted in cPanel (Linux) server...
NOTE: This is an old announcement which we have posted on 2nd Nov 2010. We re-post it again as a ref...
The SSH and telnet service in Shared Hosting environment has been disabled. If you wish to use SSH...
Which programming languages are available in Shared Hosting? Our Linux servers support: PHP, HTM...
PARSER ERROR MESSAGE: THE VIRTUAL PATH '/COMMON/FOOTER.ASCX' MAPS TO ANOTHER APPLICATION, WHICH IS N...
aspSmartUpload - Upload Component for ASP aspSmartUpload is a server-side component that can be ...
Please be informed that we do NOT allow OX (Open-Xchange) in our Shared Hosting environment. You c...
1) WHAT IS CLOUDFLARE? WHO CAN USE CLOUDFLARE? CloudFlare is a FREE system that improves website's ...
The following items use up space on your hosting account so these are the things we'll be looking at...
The below code when added to an .htaccess file will automatically redirect any traffic destined for ...
If you log into cPanel, you will see on the left/right hand side "Entry Processes" with a number. ...
HOW TO INSTALL WORDPRESS WITH PLESK? To install a new WordPress copy on a subscription: 1. Log in...
_HOW TO GENERATE A FULL BACKUP IN PLESK_ In order to generate a full backup in Plesk please do the ...
CHANGING ASP.NET VERSIONS To change the active ASP.NET version on your Plesk account, follow these ...
By default, Plesk requires users to authenticate before they can view the statistics page for a webs...
BACKING UP A DATABASE You can quickly and easily create a database backup using Plesk. When you do ...
After you create a domain, you can easily add a new subdomain (for example, _testing.example.com_). ...
If you are seeing the following when visiting your website, it means that CloudLinux [https://www.cl...
HOW DO I SET UP EMAIL FORWARDING IN PLESK? * Login to the Plesk control panel. * Once logge...
CREATING AN FTP ACCOUNT * Login to cPanel. * Click the FTP ACCOUNTS button in the _Files_ secti...
You can use either of the below commands to stop directory browsing, just add either one to your .ht...
HOW TO REPAIR DATABASE TABLES Before we start a repair of a database table, we want to first check ...
There are several ways to check the version of the MySQL service on your account. The first one is...
This article describes how to use phpMyAdmin to change the collation settings for MySQL databases an...
This article describes a problem that occurs after a server is upgraded to MySQL 5.6.5 or later, and...
TO EDIT .HTACCESS FILE VIA THE CPANEL FILEMANAGER FOLLOW THE BELOW STEPS – 1. Log into your cPanel ...
For security purposes, we recommend that you to disable directory browsing on your website so no one...
Every time a visitor loads a webpage it has to download all the web files to properly display the pa...
When a user hits your website a call is made to your server here to deliver the requested files. The...
HOW TO ENABLE AUTO-REPLY FOR AN EMAIL ACCOUNT IN PLESK This demo assumes you've already logged in ...
HOW TO CREATE NEW FOLDERS IN SMARTERMAIL This tutorial assumes that you have already logged into y...
HOW TO CREATE AN AUTO-RESPONDER IN SMARTERMAIL This tutorial assumes that you have already logged ...
HOW TO SETUP TRUSTED SENDERS IN SMARTERMAIL This tutorial assumes that you have already logged int...
HOW TO CHANGE THE FTP PASSWORD? * Log into CPANEL. * Select _FTP ACCOUNTS_ under the _FILES_ se...
Now let's learn how to setup domain redirects. 1. Login to cPanel 2. Click the "Redirects" icon....
RESOURCE USAGE IN SHARED HOSTING Definition of "UNLIMITED": We do not set a limit on the amount ...
HOW TO CREATE EMAIL IN PLESK? The following steps will allow you to create new email accounts in P...
100, 200, 300 SERIES CODES HTTP status codes ranging from 100 to 199 are informational codes. If a ...
HOW TO VIEW EMAIL REPORTS IN SMARTERMAIL This tutorial assumes that you have already logged into y...
SpamAssassin is a free program that comes with all cPanel and WHM installations. It's used to filter...
Kindly be informed that Relay Localhost Mail Service has been disabled in all our Shared Servers. ...
1. Login to your cPanel Hosting Account. You can get the Control Panel URL, Username and Password in...
In order to change PHP version in cPanel please do the following: 1. Log in to cPanel https://ip:2...
HOW TO: UPLOAD A FILE USING FILE MANAGER (CPANEL) You can upload your files directly through cPane...
All cPanel hosting plan now enabled with free Auto SSL. WHAT IS AUTOSSL? FREE SSL. AutoSSL is act...
Do you want to move a WordPress files from folder to root folder? STEP 1. CREATE A COMPLETE BACKUP...
HOW TO SET AUTODISCOVERY ON CPANEL By default, cPanel automatically creates autodiscovery and auto...
DO YOU PROVIDE DEDICATED IP ADDRESSES FOR SHARED HOSTING ACCOUNTS? Yes, we can provide dedicated ...
Many have been confusing Strongbolt/Bulletproof domains and hosting to be immune of any suspension o...
IN ORDER TO CHANGE PHP VERSION IN CPANEL PLEASE DO THE FOLLOWING: ==================SELECT PHP VER...
You can send email using PHPMailer from your PHP script with SMTP authentication. To use PHPMailer c...
IMUNIFY360 IGNORE LIST Select Imunify360 from your CPanel dashboard Ignore List tab contains the ...
SEM FRESH EMAIL BLACKLIST OR EMAIL GOES TO SPAMBOX If your domain is blacklisted by SEM as checked...
The LiteSpeed cache can be cleared by deleting the cache files stored in your account. To clear the ...
The LiteSpeed cache can be cleared by deleting the cache files stored in your account. To clear the ...
ATTENTION:  SHARED HOSTING - EMAIL SIZE LIMIT Below are the limits of the Shared Hosting mail size...
At times it is noticed that SSL is installed on a wordpress site but on the web browser the green pa...
REDIRECTING USERS TO SSL-ENABLED CONNECTIONS You may want to ensure that visitors to your web site ...
HOW TO CREATE A NODE.JS APPLICATION WITH CPANEL USING THE NODE.JS SELECTOR The Node.js selector all...
Dear valued customers, We gladly inform you that our Linux cPanel hosting is now equipped with add...
Email forwarding redirects incoming messages from one email address to a different email address. In...
[ LAST UPDATED ON - 24 SEPTEMBER 2021 ] Here is the outgoing message limit per hour based on packa...
[ LAST UPDATED ON - 23 JUNE 2021 ] IN ORDER TO GENERATE A FULL BACKUP IN CPANEL PLEASE DO THE FOLLO...
[ LAST UPDATED ON - 23 JUNE 2021 ] To host a new website with a second-level domain name: 1) Go t...
[ LAST UPDATED ON - 26 AUGUST 2021 ] INSTALLING A LET’S ENCRYPT SSL CERTIFICATE ON YOUR DOMAIN To ...
This section allows you to customize the whitelist and blacklist. To add an email address to the whi...
Updated on: 2nd July 2015 FOR DEDICATED SERVER WITH SERVER BACKUP SUBSCRIPTION User may refer thi...
Dynamail : How to set alerts for email usage Here are instructions on how to setup an event that wi...
HOW TO TEST THE APACHE AND PHP CONFIGURATION Q. HOW CAN I BE SURE THAT MY PHP SERVER IS WORKING? AN...
To change the memory_limit for PHP, please follow these steps: 1. Log into cPanel. 2. Find and clic...
MySQL database size limitations are applied for all shared hosting plans, in order to ensure fair re...
There are a few different methods that can be used to review your bandwidth usage from within your c...
There might be couple things which can cause your website exceed your monthly bandwidth. 1. You ma...
If your website is using long URL like EXAMPLE.COM/FILES/FOLDER/SITEMAP.HTML, you can change it into...
Google Analytics is a system created by Google that can track traffic and metrics on your website. B...
It's very easy to rename a table in phpMyAdmin. To do so, simply follow these steps: * Log in t...
SHARED HOSTING/WORDPRESS HOSTING : HOW TO USE WORDPRESS TOOLKIT WordPress Toolkit is a feature-rich...
This knowledgebase will guide you on how to set Two Factor Authentication onto your cPanel hosting. ...
The most common reasons for a hacked (defaced) website include: - OUTDATED WEB APPLICATION. Every ...
A web robot's primary job is to scan websites and pages for information; they work tirelessly to col...
By default SSH comes configured in a way that disables root user logins. This is done as a security ...
Your server is only as secure as your weakest password. As a rule of thumb, the more lengthy and com...
WHAT IS A CANONICAL TAG? To put it simply a canonical tag is an HTML tag used to indicated to searc...
RESOURCE USAGE -> YOUR SITE HAS BEEN LIMITED WITHIN THE PAST 24 HOURS It is normal for any site wit...
HOW TO CREATE A CATCHALL EMAIL ACCOUNT IN PLESK This demo assumes you've already logged in to Plesk...
HOW TO SETUP SCHEDULED TASKS IN PLESK This demo assumes you've already logged in to Plesk. Now let...
HOW TO IMPORT EMAILS AND CONTACTS FROM ANOTHER EMAIL SERVICE IN SMARTERMAIL This tutorial assumes ...
HOW TO CREATE CONTACTS IN SMARTERMAIL This tutorial assumes that you have already logged into your...
HOW TO SETUP SPAM FILTERING IN SMARTERMAIL This tutorial assumes that you have already logged into...
HOW TO CREATE TASKS IN SMARTERMAIL This tutorial assumes that you have already logged into your Sm...
HOW TO MODIFY SETTINGS IN SMARTERMAIL This tutorial assumes that you have already logged into your...
RESET PASSWORD FROM CPANEL * Log into CPANEL. * Click "PASSWORD & SECURITY" in the _Preferences...
HOW TO CREATE APPOINTMENTS IN SMARTERMAIL This tutorial assumes that you have already logged into ...
HOW TO SETUP CONTENT FILTERING IN SMARTERMAIL This tutorial assumes that you have already logged i...
HOW TO FIND AND INSTALL APPLICATIONS IN PLESK This demo assumes you've already logged in to Plesk....
HOW TO ADD A DOMAIN FORWARDER IN PLESK This demo assumes you've already logged in to Plesk. Now l...
HOW TO MANAGE DNS ZONES IN PLESK This demo assumes you've already logged in to Plesk. Now let's l...
HOW TO SETUP WEB USERS IN PLESK This demo assumes you've already logged in to Plesk. Now let's le...
HOW TO CREATE AND MANAGE USER ACCOUNTS IN PLESK This demo assumes you've already logged in to Ples...
HOW TO EDIT YOUR CONTACT INFORMATION IN PLESK This demo assumes you've already logged in to Plesk....
USING MULTIPLE IDENTITIES IN ROUNDCUBE This tutorial assumes that you've already logged in to Roun...
HOW TO CHANGE THE PRIMARY LANGUAGE IN CPANEL This demo assumes you've already logged in to cPanel,...
HOW TO LIMIT THE NUMBER OF OUTGOING MESSAGES IN PLESK This demo assumes you've already logged in t...
HOW TO CREATE CUSTOM ERROR PAGES IN CPANEL This demo assumes you've already logged in to cPanel, a...
HOW TO ENABLE SPAM PROTECTION IN CPANEL This demo assumes you've already logged in to cPanel, and ...
HOW TO SETUP AN AUTORESPONDER IN CPANEL This demo assumes you've already logged in to cPanel, and ...
HOW TO SET A DEFAULT EMAIL ADDRESS FOR UNROUTED EMAILS IN CPANEL This demo assumes you've already ...
If you have a website installed for the primary domain of your hosting account, by default your webs...
CREATING A DATABASE To create a database, follow these steps: 1. Log in to Plesk. 2. In the lef...
HOW TO RESET EMAIL PASSWORD IN LINUX CPANEL? * Log in to cPanel and click on Email Accounts. * ...
In order to create email in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [ht...
FileZilla is one of the most commonly used FTP clients thanks to its rich-featured and user-friendly...
UPLOADING A FILE: * Connect to your server using FileZilla [https://247livesupport.biz/ticket/in...
Below steps to guide you on creating subdomain to your main domain. * Login in to cPanel. * Cl...
TO HOST A NEW WEBSITE WITH AN ADDON DOMAIN NAME: * LOGIN TO PLESK. * Go to the Websites & Domai...
Domain aliases enable you to point one or more domains to your primary domain. For example, if your ...
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