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Knowledgebase : Email Hosting

Hey there! If you're looking to set your desktop mail client software as your default email shop, you've come to the right place!! Emails can be configured on various email clients such as Outlook, Outlook Express, Thunderbird etc. The mail clients li...
In order to send and receive email using Apple Mail, you need to setup your account as described below - ADD A NEW ACCOUNT 1.Choose PREFERENCES, from the MAIL menu. 2. Select PREFERENCES. 3. Click on the ACCOUNTS tab. 4. On the Accounts window, c...
If your receive AOL Blacklist bounce back emails and suspect your hosting/server IPs are blacklisted in AOL (American Online), you may verify and check IP AOLReputation status here: [ http://postmaster.aol.com/Reputation.php [http://postmaster.aol.com/Re...
ISSUE: Cannot deliver emails to Yahoo Mail / receive bounce back errors like this: _553 Mail from not allowed - VS98-IP0 deferred _ RESOLUTION: The mission of Yahoo! Mail is to deliver messages that users want to receive, and filte...
Changing the default preference behavior in Mozilla Thunderbird First, go to EDIT - PREFERENCES then you need to go to the ADVANCED tab on the Preferences dialog and press the CONFIG EDITOR button to start up Thunderbird's configuration editor. In the ...
CPANEL WHM CONTROL PANEL >> Go to WHM --> Email --> Mail Queue Manager. // For an effective Mail queue tool, we suggest users to install and use a mail q tool called "CONFIGSERVER MAIL QUEUES". For more details, please refer to cPanel Guide below: [ ...
For proper control and monitoring of your Linux Server mail queue, you may consider installing this Plugin Tool in your Server's cPanel WHM Control panel -- "CONFIGSERVER MAIL QUEUES" 1) Upload the cmq.tgz file to your server. SSH into your server and r...
Want do know what are NEW & CUR folders? Please refer to the following cPanel KB article: [ http://forums.cpanel.net/f5/what-cur-subdirecotry-under-mail-directory-65445.html [http://forums.cpanel.net/f5/what-cur-subdirecotry-under-mail-directory-65445....
Attention: All VPS or Dedicated Server WHM cPanel administrators/owners You can disable the local relay message by applying the following settings: (1) Make sure the AntiRelay is Enabled (remove tick) >> Go to WHM >> Service Manager >> AntiRelay >> (m...
Yes, we do support IMAP. Check out the FOLLOWING MICROSOFT'S KB [http://support.microsoft.com/kb/286197]for the guide on how to set IMAP in your Outlook: E-mail Address box --> Your full email address User Name box --> Your full email address Password b...
EMAIL HEADER: In an e-mail, the body (content text) is always preceded by header lines that identify particular routing information of the message, including the sender, recipient, date and subject. Some headers are mandatory, such as the FROM, TO and...
[ Updated on 2 August 2015 ] ISSUE: Email sent to Hotmail or Gmail goes to junk/spam folder. POSSIBLE REASONS: 1) IP not set with proper SPF or PTR records. 2) IP is blacklisted and has been classifed as spamming IP. 3) High volume of emails goes to ...
To add contacts from the Global Address List easily in Microsoft Outlook, please do as following: Step 1: Open the Address Book dialog box: * In Outlook 2007, click the TOOLS > ADDRESS BOOK; * In Outlook 2010 and 2013, click the ADDRESS BOOK butto...
Depending on your needs and situation, you might need to increase or decrease your email quota. Increasing your email quota will allow user to store more emails before he is forced to delete the mails or empty the trash folder. Here are the steps you'll...
Depending on your needs and situation, you might need to change login details of an email account under your Dynamail account. Here are the steps you'll need to follow - 1. Log in to MAIL.DYNAMAIL.ASIA using your Administrator account. 2. Click on S...
HOW TO CLEAN THE EXIM MAIL SERVER QUEUE? To flush the exim queue, log in to the server using PuTTY and switch to root user. Type in the following command: $ EXIM -QFF or $ EXIM -QFF -D9 (FOR MORE DETAILS)
TO CREATE NEW EMAIL ACCOUNTS, PLEASE FOLLOW THESE STEPS: 1. Login to Dynamail using your Postmaster account(admin). 2. Click on Domain Settings. 3. On the left pane, click on "Accounts" then on "New" to create new email account. 4. On new pop up, f...
In order to create email in cPanel please do the following: 1. Log in to cPanel https://ip:2083 [https://ip:2083] --> click on EMAIL ACCOUNTS 2. Fill in the details 3. Click on CREATE ACCOUNT
In order to create email account in Dynamail please do the following: 1. Login to Webmail using the Postmaster account, then Click on SETTINGS. 2. Click on USERS under settings, then NEW to create new email account(user). 3. Fill in the preferred US...
HOW TO CREATE EMAIL IN PLESK? The following steps will allow you to create new email accounts in Plesk: 1. Login to Plesk. 2. Click the Email Address icon. 3. Click the Create E-mail Address button. * Enter a name for this email account. * S...
HOW TO DOWNLOAD OLD MAILS IN OLD SERVER VIA POP You can access your old mails (on old hosting server) via Outlook, using the following settings: Mailbox Username: Mailbox Password: Incoming/Out...
This guide will give you an overview of how to enable your DKIM & SPF records from within your cPanel web hosting account. When sending emails that use your domain as the sender, you always want to ensure that you have the correct SPF records enabled on...
This article describes how to manually migrate emails using Ms Outlook. There are 3 stages involved; i. Configure email as POP3 ii. Export email data (PST/OST) iii. Import email data I. CONFIGURE THE EMAIL ACCOUNT AS POP3 To configure the emai...
HOW DO I PREVENT EMAILS FROM GOING INTO A "SPAM/JUNK" MAIL FOLDER? Some email providers filter messages based on content, subject line, or the "From:" address. As a result, some important emails may be lost without notice after being automatically put ...
HOW TO RESET EMAIL PASSWORD IN LINUX CPANEL? * Log in to cPanel and click on Email Accounts. * Click on "Password" at the specific email in order to reset the password for it. * Type in the password in provided spaces and then to commit the changes...
HOW TO RESTART MAIL SERVICES? Type in the line below after you are remotely in the server _/scripts/restartsrv service _ (replace service with the name of the service: exim, named, proftpd, httpd, etc.) You can also restart a service through the sys...
HOW TO SEND OUT EMAILS USING ASP SCRIPT? In Windows 2008, we prefer all users to send out email using CDOSYS mail component. This mail component will integrate into your ASP coding scripts which uses the mail server to send out email instead of CDONTS w...
To set Auto-Responder for STRONGBOLT EMAIL, 1. Login to StrongBolt Webmail Interface 2. Once login, go to "Mail" tab and click "Filters" 3. Click on "Vacation" and setup the auto responder message. 4. You can exclude if there is any email you want...
STEPS TO SETTING UP EMAIL MAILBOX ON IPHONE 1. From the Home screen tap Settings -> Mail -> Accounts -> Add Account. 2. Choose your email account type. For setting up email to work with your domain email address tap Other. 3. Enter your Name, Addres...
GUIDE ON HOW TO SET UP MAIL IN IPAD 1. If this is the first account you're setting up on the iPad tap Mail. Otherwise, from the Home screen tap Settings -> Mail -> Accounts -> Add Account. 2. Choose your email account type. To set up email to work wit...
What is Header? Refer HERE [https://247livesupport.biz/ticket/index.php?/Knowledgebase/Article/View/322/0/email-header--info] for more information. HOW TO VIEW EMAIL HEADERS. HORDE - WEBMAIL * Log into Horde Webmail. * Open the email message. * ...
There are situations when you would like to either Whitelist or Blacklist email accounts in cPanel. Here are the steps you'll need to follow - 1. Log in to cPanel. 2. On the home page, under the Mail tab, select the SPAMASSASIN icon. 3. Click on the E...
Bounce back email from google: _: host gmail-smtp-in.l.google.com[74.125.127.26] said:_ _ 550-5.7.1 [124.217.xxx.xxx 1] Our system has detected an unusual rate_ _ of 550-5.7.1 unsolicited mail originating from your IP address. To protect_ _ our 550-5.7....
How to do housekeeping in your Shared Hosting Mailbox ? For OUTLOOK USERS, make sure you DO NOT tick "leave a Copy in server". If you still need this option, you can Tick and leave a copy, but choose the option "REMOVE the mails after 8 days" - for hous...
We received a feedback from a user that one of their new domain names was blocked by Google Mail (Gmail). They are unaware why this happened. Below you can see some guidelines on how to NOT let Google Mail block your email in their mail system. Please ...
OUTGOING SMTP PORT FOR TM (STREAMYX/UNIFI USERS) Please be informed that starting from June 2008, all our customers are advised to change Outgoing server SMTP port from Port 25 to Port 26. For more information, please check the following announcement:...
In order to send and receive email using Apple Iphone, you need to setup your account as described below - 1. Tap "SETTINGS" app 2. Tap "MAIL" 3. Tap "ACCOUNTS" 4. Tap "ADD ACCOUNT..." 5. Tap "OTHER" (bottom option) 6. Tap "ADD MAIL ACCOUNT" ...
In order to send and receive email using Microsoft Outlook 2007, you need to setup your account as described below - 1. Start Microsoft Outlook 2007. Click the _Tools_ menu and select _Account Settings…_ 2. On the E-mail tab, click NEW… 3. Fill in a...
In order to send and receive email using Microsoft Outlook 2010, you need to setup your account as described below - 1. Click on the FILE tab, select INFO, and then click on the ACCOUNT SETTINGS button and select ADD ACCOUNT. 2. Click on NEW to add yo...
In order to send and receive email using Microsoft Outlook 2013, you need to setup your account as described below - 1. Click on the FILE tab then click on the ADD ACCOUNT. 2. On the _Auto Account Setup_ menu, select the option for MANUAL SETUP OR ADD...
In order to send and receive email using Microsoft Outlook Express, you need to setup your account as described below - Follow the steps detailed below to use Microsoft Outlook Express 6.0 to send/receive emails from your Email account. * Start Outl...
In order to send and receive email using Mozilla Thunderbird, you need to setup your account as described below - 1. Open up your Thunderbird email client onto your desktop 2. In the left hand sidebar you will see a LOCAL FOLDERS. Click on the selecti...
Applicable for all Shared Hosting Accounts: Total number of emails sent out hour/domain --> 180 EMAILS
To synchronize the Global Address List (GAL) into Microsoft Outlook 1. Login to your webmail 2. Go to contact 3. Change "My Contact" to Global Address List 4. Click the Actions menu and then "Add to Outlook" in the navigation panel toolbar. This will op...
Below is the guide on how you can easily transfer and move your email contents from a IMAP email account to another email contents or email accounts (IMAP). These steps can vary depending on the email client used. * If your domain has not propagated t...
OVERVIEW/PROBLEM This article explains how to fix the 451 Greylisted, System Administrator message that is received when you send an email to someone that has the same domain name. Example: If you had the email person1@domain.com and were trying to ema...
Kindly use the following webmail link: [ http:// [http://webmail/]/webmail ] If you encounter any issues, please contact us by submitting a support ticket to http://247livesupport.biz [http://247livesupport.biz/] --> Email Support Depar...
INCOMING PORT ==> PORT 110 OUTGOING PORT ==> PORT 26 If you need any further assistance or guide, feel free to contact our support team by submit a new support ticket at http://247livesupport.biz [1] Thank you. Links: ------ [1] https:/...
Are your email messages going to the spam/junk folder of gmail, hotmail or yahoo? The answer here is not simple. There are many reasons why the destination mail server will deliver your email message to the spam folder instead of the inbox. There are ways...
WHY DO I GET BOUNCED MAIL WHICH I NEVER SENT ? Many spammers and viruses will automatically select random email addresses to send emails to (to promote their product or to infect people's computers). They will also randomly select addresses in the same ...
  We have blocked the .exe file as they often contain viruses. Please change the .exe to .txt before sending. You may change the .txt back to .exe when you receive it back. Another possible reason is that your friend has disabled attachment download in...
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