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Dedicated Hypervisor
Knowledgebase : Billing
Clients to create sub-contact under their main account:
* Add sub-account without any permission/acc...
Client can update all details in profile except below due to
verification & security purposes, which...
1. Login to your account.
2. Go to Billing >> My Invoices
3. Click Unpaid option at side banner to v...
1. At login page, click _FORGOT PASSWORD_ button.
2. Enter registered email address . Then, click _S...
Shinjiru is introducing a new Agents Program and we're inviting you to
switch over. This new Program...
As a precaution against fraud, Shinjiru may reject suspicious orders
to reduce the number of fraud. ...
Security Question can be used as an extra level of security when you
send us a request to retrieve y...
Two-factor authentication is an extra layer of security designed to
ensure that you're the only pers...
1. Client is required to provide existing password to reset new
password.
2. Client can click on Gen...
We accept a wide range of payment methods.
1. AUTOMATED BANK TRANSFER
MOLPay is our authorised pa...
1. Go to Hello, Name! > Contacts > Choose Add New from the Contacts
menu.
2. Enter the contact det...
This option is to enable Two-factor Authentication.
Registered mobile number must be valid so that ...
List of emails sent from Billing System to client, including below:
* Invoices
* Payment reminders /...
Some client may deposit money in advance, which can be applied to
unpaid invoices.
1. Add Fund opti...
We accept various payment methods with anonymous identity.
1. BITCOINS
We accept bitcoins via dir...
For Manual payment, you need to send us your payment details.
1. Your account will not be activate...
Auto-renew option on your domain name does not indicate that your
domain will be automatically renew...
Due to security purpose, client is not allowed to change registered
email address from client portal...
For this issue, the registered owner is required to email us at
[email protected] (local custo...
* Go here [https://billing.shinjiru.com.my/index.php?rp=/login] and
log in your details.
* In th...
Client can enable/disable SMS notifications and set preference for
this option:
* Invoice First Over...
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