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Knowledgebase : Business Email Hosting (Dynamail)
CardDAV and CalDAV are extensions of the WebDAV protocol and can be used to sync your Dynamail contacts and calendar with eM Client. Follow these steps to configure CardDAV and CalDAV in eM Client: * Within eM Client go to the Tools menu and click AC...
**BUILD 16.X HAS DIFFERENT STEPS COMPARE TO OLDER VERSIONS TO SETUP THE DKIM RECORD.** (1) LOGIN to the Dynamail using as administrator. (2) Click on the DOMAIN SETTINGS icon (3) Click on GENERAL of the left hand side. You will see “EMAIL SIGNING” ...
ENABLE SMTP AUTHENTICATION FOR EMAIL CLIENT When setting up email address AUTOMATICALLY, this doesn't go through the steps like authenticating your email address when sending out. This is NOT WRONG however, there could be ISSUES that you may encounter...
HOW TO ADD AN IMAGE TO YOUR SIGNATURE IN DYNAMAIL 1. Login to your DYNAMAIL interface as a use 2. Click the "SETTINGS" link on the left-hand side navigation menu (it is an icon that looks like gears). 3. Click on "SIGNATURES". 4. Click the "NEW SI...
**The total disk space quota are based on the Subscription plan that have been purchased** 1. Log in to SmarterMail Using ADMINISTRATOR Login * 2. Click on DOMAIN SETTINGS Icon: 3. Click on ACCOUNTS: 4. Click on the ACCOUNT name to change DISK...
HOW TO CHECK EMAIL DISK USAGE PER USER 1. Login to your Dynamail interface as a user 2. Click the "Settings" link on the left-hand side navigation menu (it is an icon that looks like gears). 3. Click on "Signatures". 4. Click the "New Signatures" t...
HOW TO CREATE TEAM WORKSPACES IN DYNAMAIL Team Workspace includes real-time AUDIO and VIDEO chat, inline GROUP CHAT, DOCUMENT SHARING and an INTERACTIVE WHITEBOARD 1. Login to your Dynamail account and click on the Team Workspaces icon 2. Click the ...
HOW TO CREATE THE USER ALIAS IN DYNAMAIL? Follow the below mentioned steps in order to create the user alias: * Login to the SmarterMail web interface as domain administrator. * Click on DOMAIN SETTINGS. * Click on EMAIL ALIASES. * Click on ADD ...
HOW TO SET AUTORESPONDER IN DYNAMAIL 1. Log into Dynamail as a user. 2. Login to your webmail account then locate and click 'Settings' from the top navigation bar (the "gear" icon). Then under Settings, click the Autoresponder link. 3. On the Autores...
HOW TO SETUP CAPTOR™ TECHNOLOGY 1. Login to your Dynamail as postmaster (or any other account that is set as Primary Admin) 2. Choose 'Domain Settings' and the Click on 'Events 3. To set up Captor for incoming emails. Click on 'Save' afterwards 4. ...
HOW TO VIEW FULL EMAIL HEADER IN DYNAMAIL  VIEW HEADER - Only displays the message's header information, which includes items such as the message ID, the message's content type, etc. 1.Log into DYNAMAIL as a user. 2.Open any email and click on Action...
HOW TO WHILTELIST DOMAIN IN DYNAMAIL 1) Login as admin user (Postmaster) in Dynamail. 2) Go to DOMAIN SETTINGS from menu. 3) Click on SPAM FILTERING. 4) Click on TRUSTED DOMAINS and add domains under "TRUSTED DOMAINS" to whitelist the domains. *N...
Dynamail has a feature called "Folder Auto-Clean", which allows you to automatically delete messages in the 'Deleted Items,' 'Junk E-mail' or 'Sent Items' folders. Auto-cleaning folders will help prevent your email quota from being used up by spam or dele...
UPLOADING AND SHARING A FILE THROUGH FILE STORAGE FEATURE ON A SMARTERMAIL The file storage feature allows users to store files on the SmarterMail server. These files can be made public or password protected so other users (even non-SmarterMail users) ca...
U DYNAMAIL : DYNAMAIL WEBMAIL USER ADMINISTRATION All Dynamail management-related configurations should be done on Dynamail Web Portal. 1. To manage Dynamail USER accounts kindly login to webmail as 'Domain Admin' Account. Please refer to your first D...
IN ORDER TO SEND AND RECEIVE EMAIL USING ANDROID PHONE, YOU NEED TO SETUP YOUR ACCOUNT AS DESCRIBED BELOW: 1. Tap "SETTINGS" App. 2. Tap "CLOUD AND ACCOUNTS" as per FIGURE 2.1: FIGURE 2.1 3. Tap "ACCOUNTS" as shown in FIGURE 3.1: FIGURE 3.1 4....
ENABLING TWO FACTOR AUTHENTICATION (2FA) FOR SMARTERMAIL  Logging into webmail with 2FA enabled requires two methods of authentication: your SmarterMail account password and a verification code that's only available to you. This verification code can be ...
1. From the home screen, select the _APPLICATIONS_ tab (located on the bottom center of the home screen). 2. Select_ EMAIL_. 3. From the SET UP EMAIL screen, enter your email address (user@domain.com) and your password. 4. Select MANUAL SETUP > Select ...
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