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Oct 1 |
Planned Data Centre Power Maintenance - 28th October 2023
Posted by Noor Shafini S. on 01 October 2023 10:45 PM |
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ATTENTION: All Dedicated Server Administrators/Owners in MYP Data Center
Dear Valued Customers, Please be informed that our Data Centre Maintenance Team will be conducting a Planned Data Centre Power Maintenance. As per our observation, there is an abnormality in the power reading where your server is located. The maintenance is to rectify the abnormality before it can cause power interruption. Therefore, the customers who received the email notification from us will be affected by this maintenance.
The maintenance details are as follows:
========= Maintenance Date: 28th October 2023 Maintenance Time: 21:00 – 01:00 (GMT +8) Maintenance Downtime: 22:00 (GMT +8) Maintenance Downtime Period: 1 hour Maintenance Window: 4 hours ========= The affected servers will be shut down during the maintenance period because it will involve work on our main power source. Customers are strongly advised to shut down the server in advance to avoid any forced shutdown from our end.
Please avoid amending or accessing your server during this maintenance time due to power inconsistency reasons.
We strongly advise all customers to perform a full data backup in case there is an unwanted incident. Should you require support assistance or feedback about the maintenance, do reply to this email and we will get back to you the soonest.
We apologise for any inconvenience caused by the Planned Data Centre Power Maintenance.
Thank you.
Best Regards,
Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |
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Sep 22 |
Network interruption at Germany Datacenter – 22nd September 2023 - RESOLVED
Posted by Shafiq F. on 22 September 2023 07:46 AM |
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Dear Valued Clients,
Please be informed that, as confirmed by our team, the issue has been fixed and the route is back to normal. All the virtual servers are up and running at full capacity. You may address us anytime via 247livesupport.biz if there is any issue persisting on your end. We thank you for your patience and understanding. Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System ========================================================================
Dear Valued Clients,
Based on the latest update from the our Germany DC, the ETTR will be 2hrs which expected to be around ~11AM GMT+8. We’re closely checking with our team to fix the issue as soon as possible. You may address us anytime via 247livesupport.biz, if you have any further concern. We apologize for the inconvenience. Best Regards,
Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System ========================================================================
Dear Valued Clients,
Please be informed, there is a network issue on-going at our Germany Datacenter. You may have encountered difficulties accessing your Germany VPS. We’re closely checking with our team to fix the issue as soon as possible.
You may address us anytime via 247livesupport.biz, if you have any further concern.
We apologize for the inconvenience.
Sincerely,
Shinjiru Team ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System * Read more » | |
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Sep 21 |
Planned Server Maintenance: Mail5.Dynamail.Asia - Server and Email Platform Upgrade
Posted by Mimi S. on 21 September 2023 10:19 AM |
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Dear Valued Customer,
Server: Mail5.Dynamail.Asia
Maintenance Date: 5th October 2023 (Thursday) Estimated Time: 11.00 PM (GMT +8) Maintenance window: 4hrs Please be informed that we will be performing Planned Server Maintenance on server "Mail5.Dynamail.Asia" in which your emails are being hosted this coming Thursday, 5th October 2023, beginning at 11.00pm (GMT+8). We apologize for the inconvenience; however, this is part of our exercise to continuously offer reliable service and security to our end users. During this maintenance, the server will undergo windows patching and email platform upgrade to the latest release. (Build 8601). You may refer to the release note here.
The expected maintenance window is around 3-4 hours; but the downtime will be intermittent during this process. Be informed, mailboxes with Pop3 and ActiveSync protocol may experience issues in your outlook with email re-downloading upon upgrade. We also noticed; large mailbox will keep loading for some time during the first logon due to the reindexing process. Rest assured that we will take every possible step to speed up the whole process. Regardless, we recommend that customers avoid amending or upgrading anything in your account during this time to avoid any potential data loss issues.
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or you may also reach us via Telegram https://t.me/ShinjiruHosting
Your cooperation and understanding are highly appreciated.
NOTE: If your account is no longer active on this server, kindly ignore this notice.
Thank you.
Sincerely,
Shinjiru Team ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System * Read more » | |
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Sep 21 |
Planned Server Maintenance: Mail4.Dynamail.Asia - Server and Email Platform Upgrade
Posted by Mimi S. on 21 September 2023 10:18 AM |
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Dear Valued Customer,
Server: Mail4.Dynamail.Asia
Maintenance Date: 3rd October 2023 (Tuesday) Estimated Time: 11.00 PM (GMT +8) Maintenance window: 4hrs Please be informed that we will be performing Planned Server Maintenance on server "Mail4.Dynamail.Asia" in which your emails are being hosted this coming Tuesday, 3rd October 2023, beginning at 11.00pm (GMT+8). We apologize for the inconvenience; however, this is part of our exercise to continuously offer reliable service and security to our end users. During this maintenance, the server will undergo windows patching and email platform upgrade to the latest release. (Build 8601). You may refer to the release note here.
The expected maintenance window is around 3-4 hours; but the downtime will be intermittent during this process. Be informed, mailboxes with Pop3 and ActiveSync protocol may experience issues in your outlook with email re-downloading upon upgrade. We also noticed; large mailbox will keep loading for some time during the first logon due to the reindexing process. Rest assured that we will take every possible step to speed up the whole process. Regardless, we recommend that customers avoid amending or upgrading anything in your account during this time to avoid any potential data loss issues.
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or you may also reach us via Telegram https://t.me/ShinjiruHosting
Your cooperation and understanding are highly appreciated.
NOTE: If your account is no longer active on this server, kindly ignore this notice.
Thank you.
Sincerely,
Shinjiru Team ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System * Read more » | |
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Aug 20 |
Planned Data Centre Power Maintenance - 16th September 2023
Posted by Noor Shafini S. on 20 August 2023 12:38 PM |
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ATTENTION: All Dedicated Server Administrators/Owners in MYS Data Center
Dear Valued Customers, Please be informed that our Data Centre Maintenance Team will be conducting a Planned Data Centre Power Maintenance. As per our observation, there is an abnormality in the power reading where your server is located. The maintenance is to rectify the abnormality before it can cause power interruption. Therefore, the customers who received the email notification from us will be affected by this maintenance. The maintenance details are as follows: ========= Maintenance Date: 16th September 2023 Maintenance Time: 21:00 – 03:00 (GMT +8) Maintenance Downtime: 22:00 (GMT +8) Maintenance Downtime Period: 1 hour Maintenance Window: 6 hours ========= The affected servers will be shut down during the maintenance period because it will involve work on our main power source. Customers are strongly advised to shut down the server in advance to avoid any forced shutdown from our end. Please avoid amending or accessing your server during this maintenance time due to power inconsistency reasons. We strongly advise all customers to perform a full data backup in case there is an unwanted incident happen. Should you require support assistance or feedback about the maintenance, do reply to this email and we will get back to you soonest. We apologise for any inconvenience caused by the Planned Data Centre Power Maintenance. We thank you in advance for your patience. Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |
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Jun 21 |
Important Announcement: Termination of Cloud Services
Posted by Palvin J. on 21 June 2023 01:21 PM |
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Dear Valued Customers,
This message serves as a final reminder for customers currently residing on Shinjiru Cloud. Please be aware that there are only 3 working days remaining before the lights go out on Shinjiru Cloud starting 28-06-2023. As previously announced, Shinjiru Cloud will be terminated on June 30th, 2023. There will be no extensions provided, and all data within the infrastructure will be permanently deleted. To ensure compliance with our security policy and maintain the confidentiality of all Shinjiru clients, all data in Shinjiru Cloud will be purged after June 30th, 2023. We kindly remind customers that they are responsible for their own data and the migration of their services to alternative platforms or other Shinjiru services. For customers who are still running late on migration, we urge you to expedite the transition or start to backup your content. In the case of customers who have already completed the migration, we appreciate your cooperation. Please note that customers who do not respond in a timely manner will be considered as not migrating their infrastructure to a different platform and will be categorized as ending their services once the cloud system goes offline. We appreciate your attention to this matter and thank you for being a valued customer. If you have any questions or require assistance, please don't hesitate to reach out to our support team. Sincerely,
Palvinder Singh
Cloud Services ######################################################################################################################################
Dear Valued Customers,
This message serves as a final reminder for customers currently residing on Shinjiru Cloud. Please be aware that there are only 7 working days remaining before the lights go out on Shinjiru Cloud starting 21-06-2023. As previously announced, Shinjiru Cloud will be terminated on June 30th, 2023. There will be no extensions provided, and all data within the infrastructure will be permanently deleted. To ensure compliance with our security policy and maintain the confidentiality of all Shinjiru clients, all data in Shinjiru Cloud will be purged after June 30th, 2023. We kindly remind customers that they are responsible for their own data and the migration of their services to alternative platforms or other Shinjiru services. For customers who are still in the process of migration, we urge you to expedite the transition. In the case of customers who have already completed the migration, we appreciate your cooperation. Please note that customers who do not respond in a timely manner will be considered as not migrating their infrastructure to a different platform and will be categorized as ending their services once the cloud system goes offline. We appreciate your attention to this matter and thank you for being a valued customer. If you have any questions or require assistance, please don't hesitate to reach out to our support team. Sincerely,
Palvinder Singh
Cloud Services Read more » | |