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Jul
17

ATTENTION:  All administrators/users in MYA, MYP, MYI & MYS Datacenter Network

 

Dear Valued Customer,

Please be informed that our upstream provider announce that they have detected cable cut at Europe therefore all Europe route been re-routed via US links.

As a result, you may facing high latency to Europe.

The Estimated time repair is expected to be completed by end of this week.

We will keep you update as soon as we get next update from our upstream provider.

Thank you.

Sincerely,
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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UPDATE:

 

Dear Valued Customer,

We have received an update from the upstream provider whereby the Estimated time repair is expected to be completed on 10th August 2019.

Thank you.

 

Sincerely,
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

UPDATE:

 

Dear Valued Customer,

Please note that the maintenance has been completed. The link is up now as informed by the upstream provider.

 

Sincerely,
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

 

 

 

 

 

 


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Jun
14
ATTENTION – EXIM VULNERABILITY !!
Posted by Fatihah B. on 14 June 2019 05:48 PM
NOTE: Urgent updates for cPanel Version 70, 76, and 78 and Exim CVE-2019-10149!
 
 
Dear Valued Customer,
 
We sharing information regarding an exploit that had been identified in Exim. This exploit allows attackers to execute code as the root user on your server without authentication and was rated a 9.8 out of 10 in severity.
 
You are required to patch your server immediately if your current version remain outdated. Refer the links below for your reference that highlighted about this vulnerability:
 
To ensure that your server has received the patch, please update to one of the following versions:
TIER       VERSION
70           70.0.69
76           76.0.22
78           78.0.27
 
cPanel & WHM Versions 70 and 76 remain End of Life and will receive no other updates. We still strongly recommend that you keep your servers updated, and continue to run the most recent versions of cPanel & WHM available.
 
To upgrade the version, please follow this guide:
 
If you need further assistance, please don’t hesitate to contact us.
 

Sincerely,
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *


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Jun
12
Introducing Telegram Messaging System
Posted by Uvaraj N. on 12 June 2019 08:58 AM
Dear Valued Customer,
 
Keeping in line with technology progress, we are happy to launch our Telegram Messaging System - under Beta Test, on shinjiru.com.my.

We strongly believe that Telegram Messenger will service you more effectively in lieu of the current LiveChat system.

Telegram Messenger can effectively track the progress of your case. Telegram is active from Monday's to Friday's, 9AM to 6PM. During excluded times, feel free to leave your message and our team will get back to you soonest possible.

Shinjiru Web Hosting
 
 

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