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Jul
14
Urgent Server Maintenance : Server 101.99.75.90 (mars.metaldns.com)
 
Dear Valued Customer,
 
Server Main IP: 101.99.75.90
Server Hostname: mars.metaldns.com
Date & Time: 14th July 2021 @ 3.00pm (GMT+8).
Duration: 1 Hour
 
Please be informed that we will be performing an Urgent Server Maintenance in which your account currently being hosted today, beginning at 3.00pm (GMT+8). We apologize for the short notice since there will be an urgent maintenance conducted by Data Center where your server is hosted
 
This maintenance will cause intermittent interruption of services in between. Rest assured that we will take every possible steps to speed up the whole process.  The expected maintenance window is 1 hour; with each account to encounter about an hour of downtime. Therefore, we recommend that customers avoid amending or upgrading anything in your account during this time frame to avoid potential data loss issues.
 
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz
 
You may also reach us via Skype: Shinjiru121  !!
 
Your cooperation and understanding are highly appreciated. Thank you
 
Sincerely,
System Administrator
------------------------------------
* Thank you for using 247LiveSupport System *

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Jul
14
Urgent Server Maintenance : Server 101.99.75.80 (earth.awedns.com)
 
Dear Valued Customer,
 
Server Main IP: 101.99.75.80
Server Hostname: earth.awedns.com
Date & Time: 14th July 2021 @ 3.00pm (GMT+8).
Duration: 1 Hour
 
Please be informed that we will be performing an Urgent Server Maintenance in which your account currently being hosted today, beginning at 3.00pm (GMT+8). We apologize for the short notice since there will be an urgent maintenance conducted by Data Center where your server is hosted
 
This maintenance will cause intermittent interruption of services in between. Rest assured that we will take every possible steps to speed up the whole process.  The expected maintenance window is 1 hour; with each account to encounter about an hour of downtime. Therefore, we recommend that customers avoid amending or upgrading anything in your account during this time frame to avoid potential data loss issues.
 
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz
 
You may also reach us via Skype: Shinjiru121  !!
 
Your cooperation and understanding are highly appreciated. Thank you
 
Sincerely,
System Administrator
------------------------------------
* Thank you for using 247LiveSupport System *

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Jul
14
Urgent Server Maintenance : Server 111.90.142.92 (beaver.steeldns.com) - COMPLETED
 
Dear Valued Customer,
 
Server Main IP: 111.90.142.92
Server Hostname: beaver.steeldns.com
Date & Time: 14th July 2021 @ 3.00pm (GMT+8).
Duration: 1 Hour
 
Please be informed that we will be performing an Urgent Server Maintenance in which your account currently being hosted today, beginning at 3.00pm (GMT+8). We apologize for the short notice since there will be an urgent maintenance conducted by Data Center where your server is hosted
 
This maintenance will cause intermittent interruption of services in between. Rest assured that we will take every possible steps to speed up the whole process.  The expected maintenance window is 1 hour; with each account to encounter about an hour of downtime. Therefore, we recommend that customers avoid amending or upgrading anything in your account during this time frame to avoid potential data loss issues.
 
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz
 
You may also reach us via Skype: Shinjiru121  !!
 
Your cooperation and understanding are highly appreciated. Thank you
 
Sincerely,
System Administrator
------------------------------------
* Thank you for using 247LiveSupport System *

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Jul
7
Urgent Server Maintenance : Server 91.218.247.88 (anemone.myhostpl.com) - COMPLETED
Posted by Nursaifullah Mat Nor on 07 July 2021 11:15 AM
Urgent Server Maintenance : Server 91.218.247.88 (anemone.myhostpl.com)
 
Dear Valued Customer,
 
Server Main IP: 91.218.247.88
Server Hostname: anemone.myhostpl.com
Date & Time: 9th July 2021 @ 10am (GMT+8).
Duration: 1 Hour
 
Please be informed that we will be performing an Urgent Server Maintenance in which your account currently being hosted on this coming Friday 9th July 2021, beginning at 10.00am (GMT+8). We apologize for the short notice; however, we identified that the disk usage for MySQL database is increasing and this could risk server interruption and possible data loss may follow if no immediate action taken.  
 
This maintenance will cause intermittent interruption of services in between. Rest assured that we will take every possible steps to speed up the whole process.  The expected maintenance window is 1 hour; with each account to encounter about an hour of downtime with up to 24 hours difference in data while it is being migrated. Therefore, we recommend that customers avoid amending or upgrading anything in your account during this time frame to avoid potential data loss issues.

If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz
 
You may also reach us via Skype: Shinjiru121  !!
 
Your cooperation and understanding are highly appreciated. Thank you

Kind regards,
Shinjiru Hosting Team
* Thank you for using 247LiveSupport System *

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Jul
5
Dear valued customers,

Please be informed our VPS team will conducting a Scheduled Server Maintenance on the hardware node where your VPS reside.

The maintenance details as below:

=========
Maintenance Date: 12th July 2021 (Monday)
Maintenance Time: 3:30pm - 4.30pm (GMT +8)
Maintenance Downtime: 3:30pm (GMT +8)
Maintenance Downtime Period: 60 minutes
Maintenance Purpose: Server reboot for firmware and kernel updates
=========

The server will be undergone for reboot processes to allow hardware firmware and kernel updates take affect. The server will be rebooted several times to ensure all firmwares and OS related filesystems are set correctly. Therefore there will be downtime for hosted VPS in the node. Please be advised not to perform any updates or changes on your server while maintenance work is in progress.

We will give another post of update, once this scheduled maintenance is completed.

Your cooperation and understanding on this are much appreciated.

Do get back to us if you have any query or clarification on this maintenance works.

Thank you.

Sincerely,
Customer Care Helpdesk
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System
 
------------------------------------
 
UPDATE:
 
Dear Valued Clients,

The maintenance has been successfully completed.

As always, feel free to contact us over on support@247livesupport.biz for any assistance related to your services with Shinjiru.

Thank you.

Sincerely,
Customer Care Helpdesk
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System


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Jun
30
NOTICE: Emergency Hosting Migration: Server 101.99.70.80 (whale.ip-asia.com)
 
Dear Valued Customer,
 
Server Main IP: 101.99.70.80
Server Hostname: whale.ip-asia.com
Date & Time: 30th June 2021 @ 8.00pm (GMT+8).
Duration: 30 - 45 Minutes
 
Please be informed that we will be performing Emergency Maintenance in which your account is currently being hosted later today at 8.00pm (GMT+8). We apologize for the short notice; however, we identified one of the hard disk in our raid-10 hardware beginning to deter that leading up to sluggish server performance require for immediate action/
 
This maintenance will cause service interruption during the maintenance window. Rest assured that we will take every possible step to speed up the whole process.  The expected maintenance window is 30 - 45 minutes. We recommend that customers avoid amending or upgrading anything in your account during this time frame to avoid potential data loss issues.
 
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz
 
You may also reach us via Telegram https://t.me/ShinjiruHosting
 
Your cooperation and understanding are highly appreciated. Thank you
 
Kind regards,
Shinjiru Hosting Team
* Thank you for using 247LiveSupport System *

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