News Categories
RSS Feed
News
Mar
31
Dear Valued Clients,
 
Please be informed, the maintenance has been successfully completed. All your VPS services should be up and running with full capacity.
 
You may revert to us anytime, if there is any issue on your service.
 
We thank you for your patience and cooperation.
 
Thank you.
 
Best Regards,
Shinjiru Team.
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System
 
================================================================================================================
 
Dear Valued Clients,

Please be informed that our Server Maintenance Team will be conducting planned maintenance on a total of six VPS KVM and OpenVZ nodes.

The purpose of the maintenance is to update firmware and security patches.

Hence, there will be downtime for all the VPS that reside on the host server, as the host server will be rebooted several times during the process.

The maintenance will commence as stated below:
=======================
Maintenance Window: 6 hours
Maintenance Date: 28th – 29th April 2023
Estimated Time to Start: 10:00PM GMT+8
Estimated Downtime: 1hr (Should there be any additional delay, an update will be posted on 247livesupport.biz)
========================

As a safety precaution, please be advised not to perform any updates or changes on your server while maintenance work is in progress.

Once the maintenance completed, a new update will be posted on 247livesupport.biz

Your patience and cooperation are highly appreciated, if you require any assistance at all, please do not hesitate to revert back to us.

Best Regards,
Shinjiru Team.
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System

Read more »



Mar
18
Shinjiru Cloud Network issue -- COMPLETED
Posted by Palvin J. on 18 March 2023 04:39 AM

 

Dear Customers,

Effected Customers who was not able to contact Shinjiru have been emailed on information pertaining on the IP change.

Email is based on their Login Username in Shinjiru Cloud.

Please Update your Domain or any other IP pointing to your new assigned Public IP in Shinjiru Cloud.

 

--------------------------------------------------------------------------------------------------------

Dear Customers,

For effected customers who did not contact Shinjiru yet, we will proceed to change your Public IP with all the network Rules will be recreated.

Please contact Shinjiru for your new IP installment information.

If there is domain pointing, please update your domain pointing and if there is clients connect back using IP needs to be updated as well.

 

---------------------------------------------------------------------------------------------------------

Dear Customers,

The current IP pool in Cloud Network Services is corrupted and this is not recoverable.

For effected Cloud Customers please get hold of Shinjiru to change your Public IP to New Public IP.


Please pass your current:

Cloud Public IP

Cloud Login Username

Telephone number

 

--------------------------------------------------------------------------------------------------------

Dear Customers,

Shinjiru Cloud is currently having network issues for some of Cloud Customers.

Our team is already working on to fix the issue.

Some clients on IP segment 101.99.80.0/24 is effected.

 


Read more »



Feb
9
International cPanel and Plesk License Price Update 2022
Posted by Fatihah B. on 09 February 2022 11:51 AM

Dear Valued Customer,
 
Thank you for choosing Shinjiru as your trusted Web Hosting Provider.
 
We would like to inform you that Plesk and cPanel have announced a new pricing adjustment for their licenses effective 1st January 2022. Therefore, we are left with no other option but to implement the changes starting from the said date.

Kindly find the new pricing structure below for your perusal.

Since the new pricing structure will go into effect on 1st January 2022, all invoices will be automatically updated according to the type of license. We urge you to take note of this update as the new pricing will be included in your invoice starting from 1st January 2022 onwards.
 
Thank you for your kind understanding and continuous support.
 
*This update only applies to the subscription of VPS and Dedicated Server

 

Sincerely,
Shinjiru Team
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

 

 

 


Read more »



Dec
23
Dear Valued Customer,
 
Please be informed, we have limited the 'maximum backups allowed per user' including all installation backups to two copies only per cPanel Account.
 
This auto backup is set to auto delete and retain only two copies at a time. From your softaculous page, you may choose the frequency of backup and rotation limit. 
 
 
 
 If you intend to keep the older copies of softaculous backup, we would advise you to download the backup copy to your local PC:
- Login to cPanel
- Click on Softaculous
- Click 'Backup and Restore'
- Select your installation and download the backup file.
 
At any time, you have the option to restore the website from a later date using our Jetbackup Software which can be found in your cPanel Account. 
 
Thank you for your cooperation and understanding.
 
Regards,
 

Shared Hosting Team

------------------------------------

* Thank you for using 247LiveSupport System *

 

Read more »



Dec
10
cPanel License Price Update 2022
Posted by Fatihah B. on 10 December 2021 10:52 AM

Thank you for choosing Shinjiru as your trusted Web Hosting Provider.
 
We would like to inform you that cPanel has recently announced a new pricing adjustment for their licenses effective 1st January 2022. Therefore, we are left with no other choice but to implement the changes starting from the said date. More information regarding the new pricing is available here on our blog.
 
In line with our commitment to provide exceptional products and services at the best price in the market, we are pleased to announce that we are offering a lower selling price compared to the market price to our customers.
 
Please find the new pricing structure below for your perusal.

Since this pricing structure will go into effect on 1st January 2022, all invoices will be updated according to the type of licenses. We urge you to take note of this update as the new pricing will be included in your invoice starting from 1st January 2022 onwards.
 
We thank you for your kind understanding and continuous support.

*This update only applies to the subscription of VPS and Dedicated Server

 

Sincerely,
Shinjiru Team
------------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

 

 


Read more »



Dec
10
Plesk License Price Adjustment 2022
Posted by Fatihah B. on 10 December 2021 10:46 AM

Thank you for choosing Shinjiru as your trusted Web Hosting Provider.

We would like to inform you that Plesk has recently announced a new pricing adjustment for their licenses effective 1st January 2022. Therefore, we are left with no other option but to implement the changes starting from the said date.

Shinjiru is committed to providing value-filled plans at the best price in the market to elevate businesses' online presence in Malaysia. Therefore, we are pleased to announce that we will be offering a lower selling price compared to the market price to our customers.

Please find the new pricing structure below for your perusal. More information regarding the new pricing is available on our blog.


Since this pricing structure will go into effect on 1st January 2022, all invoices will be automatically updated according to the type of license. We urge you to take note of this update as the new pricing will be included in your invoice starting from 1st January 2022 onwards.

We thank you for your kind understanding and continuous support.

*This update only applies to the subscription of VPS and Dedicated Server

 

Sincerely,
Shinjiru Team
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

 

 


Read more »




Copyright © 1998 - 2021 Shinjiru International Inc. All Rights Reserved.