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Nov
25
ATTENTION: Hosting Account IP Replacement for Server 'snowleopard.pilothosting.net' - COMPLETED
 
Dear Valued Customer,
 
Good day and we are glad to inform you that, finally maintenance have been completed.
 
It is possible for some websites not to auto propagate to new IP as some of you are not using our server default NS (Dns3.ip-asia.com & Dns4.ip-asia.com). In this case, you will need to update your domain / hosting to the new IP as shared in first notice.
 
If you have any inquiries or running into any issue, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz
 
Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.
Thank you
 
Sincerely,
Farah A.
System Administrator
------------------------------------
* Thank you for using 247LiveSupport System *

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Nov
24
Hardware Upgrading in Holland Node -05th December 2020
Posted by Nishanti S on 24 November 2020 12:15 PM

NOTE: Mail-Blast has been sent to the affected users with the detailed information provided in the email.

Dear Valued Client,

Please be informed that our Server Maintenance Team will be conducting a scheduled migration works on Hardware Node IP: 46.249.38.169 & 46.17.96.63

The migration will commence as stated below:

Maintenance Date/Day: 5th December 2020(Saturday)
Maintenance Time: 10:00AM GMT +8
Maintenance Window: 12 hours
Estimated Downtime: 1 hour (for additional time, an update will be posted on 247livesupport.biz)

The purpose of the migration is to perform hardware upgrading works. There will be approximately 1 hour downtime during this migration period.

A new update will be posted the soonest the migration is successfully complete.

We thank you in advance for your patience. 

Sincerely, 
Team Shinjiru
------------------------------------------
247 LiveSupport Department
* Thank you for using 247LiveSupport System * 

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Nov
22
Server IP Replacement for 'mail2.dynamail.asia'
Posted by Uvaraj N. on 22 November 2020 11:22 PM
Dear Valued Customer,
 
ATTENTION: Hosting Server IP Replacement for 'mail2.dynamail.asia'
 
Start Date & Time : 27th Nov 2020 @ 6.00pm GMT+8
End Date & Time: 27th Nov 2020 @ 8.00pm GMT+8
 
Please be informed that, we will be replacing the IP's hosted in this server. This changes is unavoidable since the current IP Address will become unreachable soon due to IP segmentation process. Following are the list of current and their new replacement IP.
 
Current IP  -->  Replacement IP
101.99.64.155 --> 111.90.130.100
101.99.64.156 --> 111.90.130.101
101.99.64.157 --> 111.90.130.102
101.99.64.158 -->111.90.130.103
 
This maintenance may cause intermittent interruption for your hosting account due to DNS Propagation. You will need to update your domain SPF Record as following:
 
 v=spf1 mx ip4:111.90.130.0/24  ip4:111.90.139.0/24 include:spf.mailsentinel.net ~all
 
If your domain "mail" and "webmail" pointing to an IP instead of CNAME, please update them to replacement IP as specified above..
 
We will take every possible steps to speed up the whole process. If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz
 
NOTE: If your account is no longer active in this server, kindly ignore this notice.
 
Sincerely,
Uvaraj N.
Senior System Administrator
------------------------------------
* Thank you for using 247LiveSupport System *

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Nov
22
Corrective Server Maintenance on Server 'prawn.ipchina163.com'
Posted by Uvaraj N. on 22 November 2020 10:45 PM
ATTENTION: Hosting Server Hardware Replacement - prawn.ipchina163.com
 
Dear Valued Customer,
 
Please be informed that our System Administrator will be performing  Corrective Server Maintenance on Server 'prawn.ipchina163.com' in which your account is hosted. Maintenance details are as follows:
 
Maintenance Date/Day: 27th Nov 2020 (Friday)
Maintenance Time: 11.00 (AM)
Maintenance Duration: 12 Hours
 
We apologize for the short notice; however, we identified the storage hardware in our cluster setup beginning to deter that leading up to sluggish server performance and possible data loss may follow if no immediate action taken. With multiple servers connected to this cluster, we must apply these mission critical migration of all the accounts to newly configured and patched hardware at our earliest opportunity. Besides, currently you're hosted in obsolete Operating System, Web, MySQL and PHP Version that subject to vulnerability.
 
This maintenance will cause intermittent interruption of services. Rest assured that we will take every possible steps to speed up the whole process. The expected maintenance window is 12 hours; though, each account should only see a around an hour of intermittent downtime while it is being migrated. Regardless, we recommend that customers avoid amending or upgrading anything in your account during this time to avoid any potential data loss issues. There will be change of IP Address. Please refer below and update your DNS to new IP if you're not using our Nameserver:
 
111.90.144.111 --> 111.90.144.112
111.90.144.112 --> 111.90.144.112
111.90.144.113 --> 111.90.144.112
111.90.144.118 --> 111.90.144.177
111.90.144.125 --> 111.90.144.177
111.90.144.146 --> 111.90.144.177
111.90.144.148 --> 111.90.144.177
111.90.144.153 --> 111.90.144.177
111.90.144.172 --> 111.90.144.177
111.90.144.176 --> 111.90.144.177
111.90.144.177 --> 111.90.144.177
 
Please keep yourself updated by referring to our news update. If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz
 
NOTE: If your account is no longer active in this server, kindly ignore this notice.
 
Thank you
 
Sincerely,
Uvaraj N.
Senior System Administrator
------------------------------------
* Thank you for using 247LiveSupport System *

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Nov
20
Hosting Account IP Replacement for Server 'nautilus.awedns.com'
Posted by Farah Ayuna on 20 November 2020 01:50 PM
Dear Valued Customer,
 
ATTENTION: Hosting Account IP Replacement for Server 'nautilus.awedns.com'
 
Start Date & Time : 27th Nov 2020 @ 5.00pm GMT+8
End Date & Time: 27th Nov 2020 @ 7.00pm GMT+8
 
Please be informed that, we will be replacing the IP's hosted in this server. This changes is unavoidable since the current IP Address will become unreachable soon. Following are the list of current and their new replacement IP.
 
101.99.68.240 --> 111.90.134.70
101.99.68.241 --> 111.90.134.71
101.99.68.242 --> 111.90.134.72
101.99.68.243 --> 111.90.134.73
101.99.68.244 --> 111.90.134.74
101.99.68.245 --> 111.90.134.75
101.99.68.246 --> 111.90.134.76
101.99.68.247 --> 111.90.134.77
101.99.68.248 --> 111.90.134.78
101.99.68.249 --> 111.90.134.79
101.99.68.250 --> 111.90.134.80
101.99.68.251 --> 111.90.134.81
101.99.68.252 --> 111.90.134.82
101.99.68.253 --> 111.90.134.83
 
This maintenance may cause intermittent interruption for your hosting account due to DNS Propagation. We notices that some of you are not using our server default NS (ns106.awedns.com & ns107.awedns.com). In this case, you will need to update your domain / hosting to the new IP as specified above. If you are using our centralized NS, new IP changes will synchronized automatically and there won’t be any hassle for you.
 
We will take every possible steps to speed up the whole process. If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz
 
NOTE: If your account is no longer active in this server, kindly ignore this notice.
 
Thank You.
 
Sincerely,
Farah A.
System Administrator
------------------------------------
* Thank you for using 247LiveSupport System *

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Nov
20
Hosting Account IP Replacement for Server 'gnu-ip-asia.com'
Posted by Farah Ayuna on 20 November 2020 01:46 PM
Dear Valued Customer,
 
ATTENTION: Hosting Account IP Replacement for Server 'gnu-ip-asia.com'
 
Start Date & Time : 26th Nov 2020 @ 5.30pm GMT+8
End Date & Time: 26th Nov 2020 @ 7.30pm GMT+8
 
Please be informed that, we will be replacing some of the IP's hosted in this server. This changes is unavoidable since part of the current IP Address will become unreachable soon. Following are the list of current and their new replacement IP.
 
111.90.130.152 --> 111.90.134.68
111.90.129.47 --> 111.90.134.68
111.90.129.100 --> 111.90.134.69
111.90.129.102 --> 111.90.134.185
111.90.129.103 --> 111.90.134.185
124.217.253.253 --> To be deleted
 
This maintenance may cause intermittent interruption for your hosting account due to DNS Propagation. We notices that some of you are not using our server default NS (Dns3.ip-asia.com & Dns4.ip-asia.com). In this case, you will need to update your domain / hosting to the new IP as specified above. If you are using our centralized NS, new IP changes will synchronized automatically and there won’t be any hassle for you.
 
We will take every possible steps to speed up the whole process. If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz
 
NOTE: If your account is no longer active in this server, kindly ignore this notice.
 
Thank You.
 
Sincerely,
Farah A.
System Administrator
------------------------------------
* Thank you for using 247LiveSupport System *

Read more »




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