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Aug
12
 

UPDATE v4: MAINTENANCE COMPLETED 

Dear Valued Customer,

 

We are glad to inform you that, finally maintenance have been completed.

 

Maintenance Date/Day: 12th Sept 2020 (Saturday)
Maintenance Time: 15.00 (PM)
Maintenance Duration: 18 Hours (COMPLETED)

 

It is possible for some websites to encounter error due to incompatibility issue. If you have any inquiries or running into any issue after migration, kindly submit a ticket to us via 247livesupport.biz or email support247livesupport.biz

 

Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.

 

Thank you

 

Sincerely,

Uvaraj N.

Senior System Administrator

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* Thank you for using 247LiveSupport System *

 

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UPDATE V3 – SCHEDULED

 
Dear Valued Customers,
 
The maintenance for this server have been rescheduled on the date and time specified below:
 
Maintenance Date/Day: 12th Sept 2020 (Saturday)
Maintenance Time: 15.00 (PM)
Maintenance Duration: 18 Hours
  

The expected maintenance window is around 3-4 hours; but the downtime will be intermittent during this process. Rest assured that we will take every possible steps to speed up the whole process. Regardless, we recommend that customers avoid amending or upgrading anything in your account during this time to avoid any potential data loss issues. 

 

Please keep yourself updated by referring to our news update. If you have any inquiries, kindly submit a ticket to us via https://247livesupport.biz or email support@247livesupport.biz

 

NOTE: If your account is no longer active in this server, kindly ignore this notice.

 
Thank you
 
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UPDATE V2 – POSTPONED
 
 
Dear Valued Customers,
 
The maintenance for this server have been rescheduled due to unforeseen error during the data transfer. New date to be notified via Mailblast again.
 
If you have any inquiries, kindly submit a ticket to us via https://247livesupport.biz  or email support@247livesupport.biz
 
Your cooperation and understanding are highly appreciated.
 
Thank you
 
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UPDATE V1
 
Dear Valued Customers,
 
The maintenance have been extended for another 6 hours as the transfer is still ongoing at the moment.
 
Maintenance Date/Day: 1st Aug 2020 (Wednesday)
Maintenance Time: 18:00 (PM)
Maintenance Duration: 18 Hours + 6 Hours (Extended)
  
Kindly avoid from making any changes to your website during the maintenance. We will inform once this migration have been completed.
 
If you have any inquiries, kindly submit a ticket to us via https://247livesupport.biz  or email support@247livesupport.biz
 
Your cooperation and understanding are highly appreciated.
 
Thank you
 
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ATTENTION: Hosting Server Hardware Replacement - ayu.ip-asia.com
 
Dear Valued Customer,
 
Please be informed that our System Administrator will be performing  Corrective Server Maintenance on server 'ayu.ip-asia.com' in which your account is hosted. Maintenance details are as follows:
 
Maintenance Date/Day: 31st Jul 2020 (Friday)
Maintenance Time: 12:01 (AM)
Maintenance Duration: 18 Hours
 
We apologize for the short notice; however, we identified the storage hardware in our cluster setup beginning to deter that leading up to sluggish server performance and possible data loss may follow if no immediate action taken. With multiple servers connected to this cluster, we must apply these mission critical migration of all the accounts to newly configured and patched hardware at our earliest opportunity. Besides, currently you're hosted in obsolete Operating System, Web, MySQL and PHP Version that subject to vulnerability.
 
This maintenance will cause intermittent interruption of services. Rest assured that we will take every possible steps to speed up the whole process. . The expected maintenance window is 18 hours; though, each account should only see a around an hour of intermittent downtime while it is being migrated. Regardless, we recommend that customers avoid amending or upgrading anything in your account during this time to avoid any potential data loss issues. No change in IP Address, hence you need not worry on the DNS Part. Please keep yourself updated by referring to our news update.
 
If you have any inquiries, kindly submit a ticket to us via https://247livesupport.biz or email support@247livesupport.biz
 
NOTE: If your account is no longer active in this server, kindly ignore this notice.
 
Thank you
 
Uvaraj N.
Senior System Administrator
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* Thank you for using 247LiveSupport System *
 

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