Users may be unable to access Outlook on the web or use some features across Microsoft 365 services
Posted by Shakir M. on 05 October 2021 09:44 AM
To Office365/M365 users may be unable to access Outlook on the web or utilize some features across Microsoft 365 services.
MO289250, Microsoft 365 suite, Last updated: October 5, 2021 8:56 AM
October 5, 2021 8:55 AM
User Impact: Users may be unable to access Outlook on the web or utilize some features across Microsoft 365 services.
More info: The following impact scenarios may affect your users:
Current status: We've identified that a recent configuration update is contributing to impact. We have reverted this update and in addition, we are restarting services to mitigate impact.
Scope of impact: Impact is specific to users who are served through the affected infrastructure.
Start time: Tuesday, October 5, 2021, 6:42 AM (10/4/2021, 10:42 PM UTC)
Root cause: A recent configuration update may be preventing users from accessing Outlook on the web or using some features across multiple Microsoft 365 services.
Next update by: Tuesday, October 5, 2021, 10:00 AM (2:00 AM UTC)
We're continuing with our targeted restarts on the impacted infrastructure and we're seeing further availability improvement. This quick update is designed to give the latest information on this issue.