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Oct
5
Power Outage - PLTPRO DC
Posted by Hashvin N. on 05 October 2022 11:00 PM
UPDATE:

Dear Sirs/Mdms,
 
We are sorry to inform you that at around 22:00 MYT there was a power supply outage incident at the data center.
 
This incident has caused one of the Power Distribution Unit (PDU) in  the server room to trip.
 
The impact of the power trip was one of the two sub-PDUs on some racks was without power, single power source failure.
 
The incident was reported to the command center where electrical charge men were dispatched to rectify the issue, and the failed source was restored around 23:55.
 
An incident report would be shared once ready.
 
We apologize for the inconvenience caused and we thank you for your patience.

Best Regards,
Shinjiru Team.
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System
 
 
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Dear Valued Customers,

Please be informed that we are facing power outage from PLTPRO DC. All the servers and networks that equipped in this DC, will be having connection issue at the moment.

Kindly note that system engineers from the DC are in the midst of fixing the issue.

We highly appreciate your patience and cooperation.

Thank you.

Best Regards,
Shinjiru Team.
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System

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