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Nov
15
 
Maintenance Date: 21st NOVEMBER 2022 (Monday)
Estimated Time: 8.00 PM (GMT +8)
Maintenance window: 4hrs 
  
Please be informed that we will be performing Planned Server Maintenance on server "Mail5.Dynamail. Asia" in which your emails are being hosted this coming Monday, 21st November 2022, beginning at 8.00pm (GMT+8). We apologize for the inconvenience; however, this is part of our exercise to continuously offer reliable service and security to our end users. During this maintenance, the server will undergo windows patching and email platform upgrade to the latest release. (Build 8251). You may refer to the release note below:
 
<https://www.smartertools.com/smartermail/release-notes/current>
 
The expected maintenance window is around 3-4 hours; but the downtime will be intermittent during this process.  Be informed, mailboxes with Pop3 and ActiveSync protocol may experience issues in your outlook with email re-downloading upon upgrade. We also noticed, large mailbox will keep loading for some time during the first logon due to the reindexing process. Rest assured that we will take every possible step to speed up the whole process. Regardless, we recommend that customers avoid amending or upgrading anything in your account during this time to avoid any potential data loss issues.
 
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or you may also reach us via Telegram https://t.me/ShinjiruHosting
 
Your cooperation and understanding are highly appreciated.
 
NOTE: If your account is no longer active on this server, kindly ignore this notice.
 
Your cooperation is highly appreciated.
 
Kind Regards,

Aiman R.
Level 1 Support Specialist
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* Thank you for using 247LiveSupport System *
 

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