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Sep 22 |
Network interruption at Germany Datacenter – 22nd September 2023 - RESOLVED
Posted by Shafiq F. on 22 September 2023 07:46 AM |
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Dear Valued Clients,
Please be informed that, as confirmed by our team, the issue has been fixed and the route is back to normal. All the virtual servers are up and running at full capacity. You may address us anytime via 247livesupport.biz if there is any issue persisting on your end. We thank you for your patience and understanding. Best Regards, Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System ========================================================================
Dear Valued Clients,
Based on the latest update from the our Germany DC, the ETTR will be 2hrs which expected to be around ~11AM GMT+8. We’re closely checking with our team to fix the issue as soon as possible. You may address us anytime via 247livesupport.biz, if you have any further concern. We apologize for the inconvenience. Best Regards,
Shinjiru Team. ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System ========================================================================
Dear Valued Clients,
Please be informed, there is a network issue on-going at our Germany Datacenter. You may have encountered difficulties accessing your Germany VPS. We’re closely checking with our team to fix the issue as soon as possible.
You may address us anytime via 247livesupport.biz, if you have any further concern.
We apologize for the inconvenience.
Sincerely,
Shinjiru Team ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System * Read more » | |
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Sep 21 |
Planned Server Maintenance: Mail5.Dynamail.Asia - Server and Email Platform Upgrade
Posted by Mimi S. on 21 September 2023 10:19 AM |
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Dear Valued Customer,
Server: Mail5.Dynamail.Asia
Maintenance Date: 5th October 2023 (Thursday) Estimated Time: 11.00 PM (GMT +8) Maintenance window: 4hrs Please be informed that we will be performing Planned Server Maintenance on server "Mail5.Dynamail.Asia" in which your emails are being hosted this coming Thursday, 5th October 2023, beginning at 11.00pm (GMT+8). We apologize for the inconvenience; however, this is part of our exercise to continuously offer reliable service and security to our end users. During this maintenance, the server will undergo windows patching and email platform upgrade to the latest release. (Build 8601). You may refer to the release note here.
The expected maintenance window is around 3-4 hours; but the downtime will be intermittent during this process. Be informed, mailboxes with Pop3 and ActiveSync protocol may experience issues in your outlook with email re-downloading upon upgrade. We also noticed; large mailbox will keep loading for some time during the first logon due to the reindexing process. Rest assured that we will take every possible step to speed up the whole process. Regardless, we recommend that customers avoid amending or upgrading anything in your account during this time to avoid any potential data loss issues.
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or you may also reach us via Telegram https://t.me/ShinjiruHosting
Your cooperation and understanding are highly appreciated.
NOTE: If your account is no longer active on this server, kindly ignore this notice.
Thank you.
Sincerely,
Shinjiru Team ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System * Read more » | |
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Sep 21 |
Planned Server Maintenance: Mail4.Dynamail.Asia - Server and Email Platform Upgrade
Posted by Mimi S. on 21 September 2023 10:18 AM |
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Dear Valued Customer,
Server: Mail4.Dynamail.Asia
Maintenance Date: 3rd October 2023 (Tuesday) Estimated Time: 11.00 PM (GMT +8) Maintenance window: 4hrs Please be informed that we will be performing Planned Server Maintenance on server "Mail4.Dynamail.Asia" in which your emails are being hosted this coming Tuesday, 3rd October 2023, beginning at 11.00pm (GMT+8). We apologize for the inconvenience; however, this is part of our exercise to continuously offer reliable service and security to our end users. During this maintenance, the server will undergo windows patching and email platform upgrade to the latest release. (Build 8601). You may refer to the release note here.
The expected maintenance window is around 3-4 hours; but the downtime will be intermittent during this process. Be informed, mailboxes with Pop3 and ActiveSync protocol may experience issues in your outlook with email re-downloading upon upgrade. We also noticed; large mailbox will keep loading for some time during the first logon due to the reindexing process. Rest assured that we will take every possible step to speed up the whole process. Regardless, we recommend that customers avoid amending or upgrading anything in your account during this time to avoid any potential data loss issues.
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or you may also reach us via Telegram https://t.me/ShinjiruHosting
Your cooperation and understanding are highly appreciated.
NOTE: If your account is no longer active on this server, kindly ignore this notice.
Thank you.
Sincerely,
Shinjiru Team ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System * Read more » | |
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Sep 21 |
Planned Server Maintenance: Mail3.Dynamail.Asia - Server and Email Platform Upgrade
Posted by Mimi S. on 21 September 2023 10:16 AM |
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Dear Valued Customer,
Server: Mail3.Dynamail.Asia
Maintenance Date: 26th September 2023 (Tuesday) Estimated Time: 11.00 PM (GMT +8) Maintenance window: 4hrs Please be informed that we will be performing Planned Server Maintenance on server "Mail3.Dynamail.Asia" in which your emails are being hosted this coming Tuesday, 26th September 2023, beginning at 11.00pm (GMT+8). We apologize for the inconvenience; however, this is part of our exercise to continuously offer reliable service and security to our end users. During this maintenance, the server will undergo windows patching and email platform upgrade to the latest release. (Build 8601). You may refer to the release note here.
The expected maintenance window is around 3-4 hours; but the downtime will be intermittent during this process. Be informed, mailboxes with Pop3 and ActiveSync protocol may experience issues in your outlook with email re-downloading upon upgrade. We also noticed; large mailbox will keep loading for some time during the first logon due to the reindexing process. Rest assured that we will take every possible step to speed up the whole process. Regardless, we recommend that customers avoid amending or upgrading anything in your account during this time to avoid any potential data loss issues.
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or you may also reach us via Telegram https://t.me/ShinjiruHosting
Your cooperation and understanding are highly appreciated.
NOTE: If your account is no longer active on this server, kindly ignore this notice.
Thank you.
Sincerely,
Shinjiru Team ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System * Read more » | |
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Sep 20 |
Planned Server Maintenance: Mail2.Dynamail.Asia - Server and Email Platform Upgrade
Posted by Mimi S. on 20 September 2023 05:45 PM |
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Dear Valued Customer,
Server: Mail2.Dynamail.Asia
Maintenance Date: 25th September 2023 (Monday) Estimated Time: 11.00 PM (GMT +8) Maintenance window: 4hrs Please be informed that we will be performing Planned Server Maintenance on server "Mail2.Dynamail.Asia" in which your emails are being hosted this coming Monday, 25th September 2023, beginning at 11.00pm (GMT+8). We apologize for the inconvenience; however, this is part of our exercise to continuously offer reliable service and security to our end users. During this maintenance, the server will undergo windows patching and email platform upgrade to the latest release. (Build 8601). You may refer to the release note here.
The expected maintenance window is around 3-4 hours; but the downtime will be intermittent during this process. Be informed, mailboxes with Pop3 and ActiveSync protocol may experience issues in your outlook with email re-downloading upon upgrade. We also noticed; large mailbox will keep loading for some time during the first logon due to the reindexing process. Rest assured that we will take every possible step to speed up the whole process. Regardless, we recommend that customers avoid amending or upgrading anything in your account during this time to avoid any potential data loss issues.
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or you may also reach us via Telegram https://t.me/ShinjiruHosting
Your cooperation and understanding are highly appreciated.
NOTE: If your account is no longer active on this server, kindly ignore this notice.
Thank you.
Sincerely,
Shinjiru Team ------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System * Read more » | |
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Sep 13 |
Server Restart Notification (Windows Server) - 14th September 2023 -- COMPLETED
Posted by Hashvin N. on 13 September 2023 10:19 AM |
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ATTENTION: Server Restart Notification (Windows Server)
Dear Valued Clients,
We hope this message finds you well. We want to inform you about an upcoming server restart that will take place to ensure the continued reliability and security of our services.
Date : 14 September 2023
Time : 9.00pm During this time, our technical team will perform necessary maintenance and updates to our server infrastructure. This restart is crucial to implement important security patches and optimize server performance.
Expected Downtime:
The server restart is expected to last approximately [10-20 minutes]. We understand that uninterrupted service is essential to your business, and we will make every effort to minimize the downtime as much as possible. Impact on Services:
During the server restart, some of our services may be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the performance and security of our systems. If you have any urgent needs or concerns during the scheduled maintenance, please do not hesitate to contact our support team.
We thank you for your continued trust and partnership with Shinjiru Technology Sdn Bhd. Your business is important to us, and we are committed to delivering the best possible service.
Thank you for your understanding, and we look forward to serving you better with these necessary improvements.
Sincerely,
Shinjiru Team.
------------------------------------------ 247 LiveSupport Department - http://247livesupport.biz - * Thank you for using 247LiveSupport System Read more » | |