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Apr
11
Dear Valued Customers,

Please be informed that currently our DataCenter in Hong Kong having network issue.

Issue identified: 3:30pm(GMT +800)

Our Network engineer has been informed to do investigation on the root cause of the network issue.

We will give you another update once the problem has been resolve or next update.
 
Your patience and co-operation is highly appreciated at this moment and we are sorry for any inconvenience caused.
 
Thank you.
 
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz.
 
 
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#Update
 
Dear Value Customers,

We are pleased to inform that the issue has been identified and resolved.

Please do check and let us know if you faced any issue.
 
Regards,
Awang A.
Technical Support Manager
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz.

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