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Oct
10
Dear valued customers,
 
We have received a notification from Bulgaria Data Center informing they will change all our ip addresses to a new set of IP due to relocation of vlan. All customer hosted in “falcon.steeldns.com” and “venom.steeldns.com” server  will be effected.
 
The maintenance details are as follows:
 
Maintenance date: 11th October 2018
Maintenance Time:11:00 am (GMT +800)
 
We have sent notification to all customers that will be effected. More details can be found in that notice.
 
We will give another post of update, once this scheduled maintenance is completed.
 
Your cooperation and understanding on this are much appreciated.
 
Do get back to us if you have any query or clarification on this maintenance works
 
Sincerely,
Nishanti S
Customer Care Helpdesk
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247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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Nov
21
Shinjiru 247livesupport Phone Changed
Posted by Fatihah B. on 21 November 2017 11:34 AM
Dear Valued Customers,
 
Please be informed that our support phone line has been changed to +603 9212 8338 due to the implementation of new phone system.
 
We are no longer using the old support number and you can always drop us ticket using ticketing system for assistance.
 
Please accept our apologies for any inconvenience caused.
 
Thank you.
 
 
Sincerely,

Fatihah B.
Customer Care Helpdesk
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247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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