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Jul
21
NOTE: All affected customer will need to update their Domain Name Server IP in respective registry.
 
 
Dear Valued Customer,
 
Please be informed that we will conducting Hardware Maintenance for these DNS hosted server. The maintenance date and time is: -
 
Maintenance date: 22nd July 2017
Maintenance time: 10:00 AM -  6.00 PM (GMT +800)
DNS Server:
DNS1.IP-ASIA.COM
DNS3.IP-ASIA.COM
NS1.IPCHINA163.COM
NS1.METALDNS.COM
NS2.AWEDNS.COM
NS2.IP-ASIA.COM
NS2.STEELDNS.COM
NS2.STRONGDNS19.COM
 
There will be no downtime occurred for the website and email services as the Primary/Secondary Name Server of respective Name Server are still online during this Maintenance.  
Do get back to us if you have any query or clarification on this maintenance works.
 
Thank you.
 
Sincerely,
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz.
 
 
 
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 Update:

Dear Valued Customers,

Kindly be informed the recent scheduled maintenance for DNS Hardware Node has completed successfully and there was no issue detected during the maintenance period. 

We will now proceed to close this session and on behalf of our team, we would like to thank you for your kind patience and co-operation during maintenance period.

Kindly feel free to contact our 247 Livesupport if you required any assistance. 

Thank you and have a nice day.

Sincerely,
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz.

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