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Jan
10
ATTENTION: All customers/administrators/users in Shared Hosting Server IP 101.99.69.30 & 101.99.70.100
 
Dear Valued Customers,
 
Please be informed that our Server Maintenance Team will be conducting an Urgent Maintenance on Plesk SharedServer IP: 101.99.69.30 & 101.99.70.100
 
Maintenance details are as follows:            
                                                                                                                                                                                   
Maintenance Date/Day: 10th January 2018 (Today)                                                                                                                                                              
Maintenance Time: 12:30 pm – 1:00 pm (GMT +8)                                                                                                                                                                   
Maintenance Duration: around 30 minutes
 
The purpose of the maintenance is to reboot the main node of this server to remove some application which is causing instability to server CPU.
 
This maintenance will temporary effect the website, FTP & mail and will not be accessible during the maintenance period.
 
Please be advised not to perform any updates or changes on your server while maintenance work is in progress.
 
We will give another update, once this maintenance is completed.                                                                                                                           
 
Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.
 
If you require any assistance at all, please do not hesitate to revert back to us.
 
Sincerely,
Ammar S.
Customer Care Helpdesk
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247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System * 

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services.
If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz
 

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UPDATE:

We are glad to inform you that the said maintenance has been completed.

Thank you for your patience.

Sincerely,
Ammar S.
Customer Care Helpdesk
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System * 

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services.
If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz.


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