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SH 101.99.75.80 Nginx Issue - RESOLVED
Posted by Awang A. on 10 January 2018 05:54 PM
ATTENTION: All customers/administrators/users in Shared Hosting Server IP 101.99.75.80
  
Dear valued customers;
 
Please be informed that one of our Wordpress Shared Server currently experiencing Nginx service issue. Our system administrator is currently working on this issue now. 
 
We will give another update within 2 hour time.
 
Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.
 
If you require any assistance at all, please do not hesitate to revert back to us.
 
Thank you.
 
Sincerely,  
Awang A.
Shift Support Manager
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247 LiveSupport Department
* Thank you for using 247LiveSupport System *  
 
SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz
 
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Dear Valued Customers,
 
I would like to announce that the issue has been resolved since 7.50PM (GMT+8). The issue was resolved after reconfiguring the websrv_ulimits for the NGINX configuration.
 
On behalf of the team, I'm sorry for the inconvenience caused.
 
If you are still facing any difficulties after the fix, please let us know.
 
Sincerely,  
Awang A.
Shift Support Manager
------------------------------------------
247 LiveSupport Department
* Thank you for using 247LiveSupport System *  
 
SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz

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