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VPS Hardware Node IP: 101.99.64.12 having issue - Resolved
Posted by Fatihah B. on 05 February 2018 05:53 PM
Dear Valued Customers,

Please be informed that our VPS Hardware Node IP: 101.99.64.12 is currently having technical issue.

Issue identified: 4:00 pm(GMT +800)
ETA: Next 4 hours from the downtime

Our server engineer in the midst of checking and working on the root cause. 

We will give you another update once the problem has been resolve or next update.
 
Your patience and co-operation is highly appreciated at this moment and we are sorry for any inconvenience caused.
 
Thank you.
 
Sincerely,
Fatihah B.
Customer Care Helpdesk
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247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz.

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UPDATE:

Dear Valued Customers,

We are glad to inform you that the said issue has been resolved.

If you found still having issue with your server, please submit a ticket to https://247livesupport.biz. We are always here to assist you!

Thank you for your patience. We greatly appreciate your cooperation in this matter.

Sincerely,
Fatihah B.
Customer Care Helpdesk
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz.

 


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