RSS Feed
News
Apr
23

ATTENTION: All administrators in MYA/MYI/MYS/MYP in AIMS Datacentre Network.

 

Dear Valued Customer,

Please be informed that our Network Team will be conducting an Urgent Network Maintenance in our AIMS Datacentre Network.

The maintenance details are as follows:

Maintenance Date/Day:  29th April 2018
Maintenance Time:  12:00 am - 2:00am (GMT +800)
Maintenance Duration: 2 hours

The purpose of the maintenance is to perform router upgrading to the existing router firmware, in order to improve router performance as well as to fix vulnerabilities and bug issues. You might be facing downtime for 15 minutes during the maintenance period.

Please be advised not to perform any updates or changes on your server while maintenance work is in progress.

We will provide another update once this scheduled maintenance is completed.

Your patience and cooperation during the maintenance window is highly appreciated. We apologize for any inconvenience caused.

If you have any queries or if you required further clarification on the maintenance works, please don’t hesitate to contact us.

Thank you.

Sincerely,  
Fatihah B.
Customer Care Helpdesk
------------------------------------------
247 LiveSupport Department
* Thank you for using 247LiveSupport System *  
 
SUPPORT ESCALATION PROCEDURE
We stand behind our products and services. If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz

Copyright © 2005 - 2016 Shinjiru International Inc. All Rights Reserved.