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Jul
23
ATTENTION: All Customers/Administrators/Users in MYC Datacenter Network.
 
 
Dear Valued Customer,
 
Please be informed that the maintenance has been completed.
 
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The maintenance details are as follows:
 
Maintenance Date/Day:  28th July 2018
Maintenance Time:  00:00 am - 3:00am (GMT +800)
Maintenance Duration: 3 hours
 
The purpose of the maintenance is to perform replacement of network equipment. You might experience 1-hour downtime at any time during the maintenance period.
 
Please be advised not to perform any updates or changes on your server while maintenance work is in progress.
 
We will provide another update once this scheduled maintenance is completed.
 
Your patience and cooperation during the maintenance window is highly appreciated, we apologize for any inconvenience caused.
 
If you have any queries or if you required further clarification on the maintenance works, please don’t hesitate to contact us.
 
Thank you.
 
Sincerely,
Nishanti Sekar
Customer Care Help Desk
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247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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Nov
21
Shinjiru 247livesupport Phone Changed
Posted by Fatihah B. on 21 November 2017 11:34 AM
Dear Valued Customers,
 
Please be informed that our support phone line has been changed to +603 9212 8338 due to the implementation of new phone system.
 
We are no longer using the old support number and you can always drop us ticket using ticketing system for assistance.
 
Please accept our apologies for any inconvenience caused.
 
Thank you.
 
 
Sincerely,

Fatihah B.
Customer Care Helpdesk
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *  

SUPPORT ESCALATION PROCEDURE
We stand behind our products and services.
If there are serious problems that are impacting your business and you are not getting help through regular channels, you can contact our CEO, Terence C. directly at ceo@247livesupport.biz

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