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Urgent Scheduled Shared Server Maintenance : 124.217.241.170 - COMPLETED
Posted by Nishanti S on 24 October 2018 04:35 PM
Date: 24th October 2018
Time: 6.00pm  – 6.00am (GMT +8)
Affected Server: Windows Shared Server 124.217.241.170
 
Dear Customer,
 
Please be informed that we will be conducting Urgent Maintenance on Server 124.217.241.170 later today. We apologize for the short notice. However, in order to maintain the server performance and stability, we must execute these mission critical task of migrating all the accounts to new hardware at our earliest opportunity. No changes required from your end as all the configuration will be copied over from the previous server.
 
As you may know, this server has been unstable lately. Although we have tried to repair the server system file, plesk upgrade, and some application patches yesterday, the problem seems to remain.
 
During this migration, all the services will be down and inaccessible.
 
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz
 
Your cooperation is highly appreciated.
 
Sincerely,
Nishanti S
Customer Care Helpdesk
------------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 
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UPDATE:
 
Server migration completed and all the services back online now. 
 
If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz. We are always here to assist you!
 
Sincerely,
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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