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Apr
3
Dear Valued Customer,
 
Please be informed that our Shared Hosting Storage Server IP:111.90.130.3 is having an issue at the moment. Our system engineer has been informed and they are working on it.
 
Kindly be patient while we are working on it and we will keep you all update the latest news here.
 
We are sorry for any inconvenience caused.
 
Kind Regards,

Aravind N.
System Administrator
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
UPDATE:
 
Our system administrator found hardware failure and they are working on fixing it. 
 
Estimation Downtime: 24 hours
 
There will no backup available for the next 24 hour. 
 
Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.
 
If you require any assistance at all, please do not hesitate to revert back to us.
 
Thank you.
 
Sincerely,
Aravindan N.
System Administrator
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
UPDATE:
 
Our System administrator found power supply faulty caused surges and fried the motherboard.

New replacement storage server will be deployed and this process requires at least 3 weeks to have a backup for the servers.

We strongly recommend users to keep the latest backup or copy of files to avoid any inconvenience in the meantime.

Please accept our apologies for any inconvenience caused.

Should you require any further assistance or information, please do not hesitate to contact us.

 
Thank you.
 
Sincerely,
Aravindan N.
System Administrator
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

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Apr
2
ATTENTION:  All Sharedhosting account server hosted in MYS Datacenter Network.
 
 
Dear Valued Customers,
 
Please be informed that our Network Team will be conducting Schedule Network Maintenance in  MYS Datacenter Networks.
 
The maintenance details are as follows:
 
Maintenance Date/Day: 14th April 2019
Maintenance Time: 1:00 am - 4:00 am (GMT +80)
Downtime Duration: 3 hours
 
Following Servers will be affected on this maintenance:-
armorhead.ip-asia.com [111.90.133.70]
viper.ip-asia.com [111.90.134.20]
gnu.ip-asia.com [111.90.134.40]
pd1.mad2wad.com [124.217.241.100]
giraffe.ip-asia.com [124.217.241.5]
krill.awedns.com [124.217.241.110]
tiger.ip-asia.com [124.217.241.140]
zebra.ip-asia.com [124.217.242.2]
tuna.ip-asia.com [124.217.255.60]
snowleopard.ip-asia.com [124.217.255.91]
hv4.ip-sg.net [124.217.255.230]
harpy.awedns.com [111.90.133.10]
griffon.awedns.com [124.217.241.190]
rigel.awedns.com [124.217.241.210]
wolf.ip-asia.com [124.217.241.44]
triton.awedns.com [124.217.241.170]
blackdevil.awedns.com [124.217.255.101]
hammerhead.ipchina163.com [124.217.255.140]
111.90.134.60 - MSSQL Server
 
The purpose of the maintenance is to perform router upgrading to the existing router interface to 10GB interface and the firmware as well. You might be facing downtime for 1 hour during the maintenance period.
 
Please be advised not to perform any updates or changes on your server while maintenance work is in progress.
 
We will provide another update once this scheduled maintenance is completed.
 
Your patience and cooperation during the maintenance window is highly appreciated. We apologize for any inconvenience caused.
 
If you have any queries or if you required further clarification on the maintenance works, please don’t hesitate to contact us
 
Thank you.
 
Sincerely
Fatihah B
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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Apr
1
Shared hosting tadpole.steeldns.com [111.90.144.30] - RESOLVED
Posted by Aravind N. on 01 April 2019 06:44 PM
Dear Valued Customer,
 
Please be informed that our server IP:111.90.144.30 is having an issue at the moment. Our system engineer has been informed and they are working on it.
 
Kindly be patient while we are working on it and we will keep you all update the latest news here.
 
We are sorry for any inconvenience caused.
 
Kind Regards,

Aravind N.
System Administrator
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
UPDATE:
 
Our system administrator found there are bad sectors in the hard disk. At the moment, they are running System Files Checking to fix the bad sectors.
 
Estimation Downtime: 3 to 4 hours
 
Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.
 
If you require any assistance at all, please do not hesitate to revert back to us.
 
Thank you.
 
Sincerely,
Aravindan N.
System Administrator
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
UPDATE:
 
Please accept our sincere apologies for this delay. The System File Checking completed and the server is back online together with the services.
 
If you require any help or clarification on this matter, please submit a ticket to https://247livesupport.biz. We are always here to assist you!
 
Thank you for your patience. We greatly appreciate your cooperation in this matter.
 
Sincerely,
Aravindan N.
System Administrator
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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Apr
1
SCHEDULE MAINTENANCE in MYS Datacenter - 14th April 2019
Posted by Fatihah B. on 01 April 2019 01:15 PM
ATTENTION:  All Dedicated servers & VPS servers hosted in MYS Datacenter Network.
 
 
Dear Valued Customers,
 
Please be informed that our Network Team will be conducting Schedule Network Maintenance in  MYS Datacenter Networks.
 
The maintenance details are as follows:
 
Maintenance Date/Day: 14th April 2019
Maintenance Time: 1:00 am - 4:00 am (GMT +80)
Downtime Duration: 3 hours
 
The purpose of the maintenance is to perform router upgrading to the existing router interface to 10GB interface and the firmware as well. You might be facing downtime for 1 hour during the maintenance period.
 
Please be advised not to perform any updates or changes on your server while maintenance work is in progress.
 
We will provide another update once this scheduled maintenance is completed.
 
Your patience and cooperation during the maintenance window is highly appreciated. We apologize for any inconvenience caused.
 
If you have any queries or if you required further clarification on the maintenance works, please don’t hesitate to contact us
 
Thank you.
 
Sincerely
Fatihah B
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

Read more »



Jan
31
Are you Ready for DNS Flag Day?
Posted by Uvaraj N. on 31 January 2019 12:48 PM

Date Issued: January 30, 2019

Dear Valued Customers,

On 1st of February, domain names resolution will be affected if you are using non-compliant DNS servers. These services may become unreachable, slow to access or intermittently unavailable.

DNS software and service providers will remove accommodations for non-compliant DNS implementations from their software or services, on this date. This change will affect only sites operating non-compliant software. The improvement is designed to make DNS operations slightly efficient, and also allow operators to deploy new functionality.

How to prepare for the changes? Please validate your Domain Name to ensure your website is not affected by the DNS Flag Day. We recommend that you test whether your domains are compliant and remains accessible by 1st February 2019. To know more please go to https://dnsflagday.net

DNS servers hosted by Shinjiru is taken care off !

 

  

  

 


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