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Mar
25
Shared hosting 111.90.144.30 - Having Issue - Resolved
Posted by Amir N. on 25 March 2019 05:50 PM
Dear Valued Customer,
 
Please be informed that our server IP:111.90.144.30 is having an issue at the moment. Our system engineer has been informed and they are working on it.
 
Kindly be patient while we are working on it and we will keep you all update the latest news here.
 
We are sorry for any inconvenience caused.
 
Kind Regards,

Amir N.
Support Specialist
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 
 
UPDATE!
 
Dear Valued Customer,
 
Kindly be informed that the issue in our server IP:111.90.144.30 has been resolved by our system engineer.
 
The issue was caused by httpd.conf and plesk.conf and our system engineer has to reconfigure the file.
 
Tested all websites able to browse with no error.
 
If there have any issues please do contact us for us follow up on the case.

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Mar
20
Urgent Network Maintenance on CX2 Datacenter - COMPLETED
Posted by Rizal A. on 20 March 2019 03:39 PM

Dear Valued Customers,
 
Please be informed that our Network on CX2 Datacenter will be conducting urgent maintenance.


Maintenance details are as follows:

Maintenance Date/Day: 20 March 2019
Maintenance Time:  3.30 pm (GMT +8)
Downtime Duration: 2 Hours Downtime
 
The purpose of the maintenance is to perform network equipment update. You might experience 2 hours downtime during this maintenance.
 
Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.
 
If you require any assistance at all, please do not hesitate to revert back to us.


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Mar
20
Urgent Network Maintenance on CX2 Datacenter - COMPLETED
Posted by Rizal A. on 20 March 2019 03:32 PM
Dear Valued Customers,
 
Please be informed that our Network on CX2 Datacenter will be conducting urgent maintenance.
Maintenance details are as follows:
 
Maintenance Date/Day: 20 March 2019
Maintenance Time:  3.30 pm (GMT +8)
Downtime Duration: 2 Hours Downtime
 
The purpose of the maintenance is to perform network equipment update. You might experience 2 hours downtime during this maintenance.
 
Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.
 
If you require any assistance at all, please do not hesitate to revert back to us.

Read more »



Mar
19

Dear Valued Customer,

Please be informed that one of our Upstream Network Provider will conducting a Scheduled Network Maintenance which will impact our MYI Datacenter Network.

The maintenance details are as follows:

Maintenance Date/Day:  21st March 2019 (Thursday)
Maintenance Time:  12:00 am - 4:00am (GMT +800)
Maintenance Duration: 4 hours

The purpose of the maintenance is to perform network equipment upgrading.You might experience intermittent connection during this maintenance.

Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.

If you require any assistance at all, please do not hesitate to revert back to us.

Thank you.

Sincerely
Fatihah B
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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Mar
13
Dear Valued Customers,
 
Please be informed that our Shared Hosting Team will be conducting urgent maintenance on cPanel Shared Hosting Server IP: 91.218.247.89.
 
Maintenance details are as follows:
 
Maintenance Date/Day: 14th March 2019
Maintenance Time:  1.00 pm - 3:00 pm(GMT +8)
Downtime Duration: 2 Hour Downtime
 
The purpose of the maintenance is to change the server HOSTNAME. You might experience 2 hours downtime during this maintenance.
 

OLD hostname

NEW hostname

anemone.steeldns.com

anemone.myhostcpl.com

 
Maintenance affects:
Please apply the changes in your email client (Outlook/Thunderbird and etc), database connections string or any configuration that set up using Old hostname AFTER the maintenance.
 
Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.
 
If you require any assistance at all, please do not hesitate to revert back to us.
 
Thank you.
 
Sincerely
Fatihah B
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

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Mar
13
Dear Valued Customers,
 
Please be informed that our Shared Hosting Team will be conducting urgent maintenance on cPanel Shared Hosting Server IP: 146.0.76.66.
 
Maintenance details are as follows:
 
Maintenance Date/Day: 14th March 2019 (Thursday)
Maintenance Time:  1.00 pm - 3:00pm (GMT +8)
Downtime Duration: 2 hours
 
The purpose of the maintenance is to change the server HOSTNAME. You might experience 2 hours downtime during this maintenance.
 

OLD Hostname

NEW Hostname

hawkeye.steeldns.com

hawkeye.myhostcpl.com

 
Maintenance affects:
Please apply the changes in your email client (Outlook/Thunderbird and etc), database connections string or any configuration that set up using Old hostname AFTER the maintenance.
 
Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.
 
If you require any assistance at all, please do not hesitate to revert back to us.
 
Thank you.
 
Sincerely
Fatihah B
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
- http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

Read more »




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