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May
13
Dear Valued Customer,
 
Please be informed the server (111.90.144.30) where your account is hosted will go thru maintenance to upgrade the server Hardware. We will migrate your account over to another server this week as planned maintenance.
 
There will be downtime as for the IP swapping process but you are not required to update anything from your end since as reminder information and credentials will remain the same. Just do not perform any update to your website during this process to avoid any issue.
 
Kindly refer here for this urgent migration details: -
 
Effected Server = 111.90.144.30
Migration Date = 17th May 2019
Start Time = 9PM (GMT +8)
*** Username, Password, IP assigned and Nameserver will remain the same.
 
Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.
 
If you have any queries or require further clarification on the maintenance works, please don’t hesitate to contact us.
 
Thank you.
 
Sincerely,
Nishanti
Customer Care Help Desk
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247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

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UPDATE:

 

Please be informed that the Maintenance has been started. There will be no downtime for now but there will be slight downtime for the IP swapping process.

If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz

 

Thank you for your patience and cooperation on this.

Sincerely,
Sam
Customer Care Help Desk
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247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

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UPDATE (9.51pm +8gmt): 

 

The migration still going on. There will no downtime or service level interruption during this process.

If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz

 

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UPDATE (4.00pm +8GMT)

 

The migration still going on in the background. There will no downtime or service level interruption during this process. Emails and content during this migration will be updated before the IP swapping.

We will update here and Mail blast all the effected accounts before the IP swapping process.

If you have any inquiries, kindly submit a ticket to us via 247livesupport.biz or email support@247livesupport.biz

  

Thank you for your patience and cooperation on this.

Sincerely,
Sam
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

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