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Jul
17

ATTENTION:  All administrators/users in MYA, MYP, MYI & MYS Datacenter Network

 

Dear Valued Customer,

Please be informed that our upstream provider announce that they have detected cable cut at Europe therefore all Europe route been re-routed via US links.

As a result, you may facing high latency to Europe.

The Estimated time repair is expected to be completed by end of this week.

We will keep you update as soon as we get next update from our upstream provider.

Thank you.

Sincerely,
Fatihah B.
Customer Care Help Desk
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247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *

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UPDATE:

 

Dear Valued Customer,

We have received an update from the upstream provider whereby the Estimated time repair is expected to be completed on 10th August 2019.

Thank you.

 

Sincerely,
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

UPDATE:

 

Dear Valued Customer,

Please note that the maintenance has been completed. The link is up now as informed by the upstream provider.

 

Sincerely,
Fatihah B.
Customer Care Help Desk
------------------------------------
247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

 

 

 

 

 

 


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